
Low-key, warm outpost plating American comfort staples such as surf & turf plus a full bar.
Hours
| Saturday | 12–9 PM |
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 12–8 PM |
| Wednesday | 12–8 PM |
| Thursday | 12–8 PM |
| Friday | 12–9 PM |
Address and Contact Information
Address: 1545 Rock Cliff Dr, Martinsburg, WV 25401
Phone: (304) 901-4957
Website: http://kitziesrestaurant.com/
Menu Photos
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Kitzies Restaurant Locations – Martinsburg
Welcome to Kitzies Restaurant & Lounge of Martinsburg
Reviews
Public Health Hazard: The most concerning issue was the food quality. After waiting over an hour, the breaded fish served to me was undercooked and raw in the middle. Serving raw seafood is a major safety violation that puts the health of customers at risk.
”First-In, Last-Out” Service: I arrived and placed my takeout order at 4:53 PM. Despite being one of the first people in the building to order, I watched as multiple later parties were seated, served their full meals, and finished before I finally received my food at 5:50 PM. Being deprioritized while others are served is a blatant lack of respect for a paying customer.
Unprofessional Conduct: It is unacceptable for staff to be heard openly complaining about the basic tasks of their job, such as preparing white rice. Every person who enters a business should be met with a pleasant atmosphere, not staff hostility.
Poor Value for Top Dollar: For a $40 bill, the portions were insufficient and the quality was poor. The meal consisted of small, undercooked pieces of fish and only four spears of asparagus. The “Crab Fries” were brought out as a distraction but were served cold.
Refusal of “Re-Warming”: When I pointed out the food was cold, the staff offered to take it back to the kitchen. After waiting nearly an hour already, I refused to give them any more of my time. I should not have to wait two hours for a basic meal.
The Verdict: Do not risk your health or your resources here. This establishment lacks the organization and the respect required to serve the community properly.
It’s tucked just off the main road and looks pretty average from the outside, but once inside—wow. Cozy tavern vibes and cute fall décor set the mood.
We started with the calamari, which was cooked perfectly—not rubbery, not chewy, just right. A little too salty for my mom’s delicate taste buds but I was like more for me!
Then came the cream of crab soup and holy crab claws—it was amazing! Creamy, rich, and tasted like a lobster bisque’s fancier cousin.
We both ordered the crab cakes (they were on special), and let me tell you, I was not ready for how good they were. Virtually no filler—just pure, perfectly cooked crab goodness. The sides were just okay (fries and slaw for me, baked potato for Mom) so next time I might go for a salad.
Now for the dessert drama. I didn’t see the dessert tray but randomly picked the peanut butter pie to go for my husband. When I got home, I told him to save me a bite… big mistake. HUGE. It was incredible—creamy, flavorful, and way too good to share.
I might not get to Martinsburg often but you can bet I’ll be back. If you love seafood and desserts, this place is a must.