stina adkins
We ordered 3 spicy bacon twisters and it was so disappointing. We waited 30 over 30 minutes for our food. Once I got home, more disappointment bc they left bacon off 2 of the 3 twisters and they thought it would be a good idea to break a chicken tender in half for 1 of the twisters and put a teaspoon of lettuce. It was the saddest wrap I’ve ever seen and it was all tortilla. When I called in, my only option was to drive back down the hill to have it remade which would have been an hour round trip and I was not willing to waste my gas for that. Then I called corporate and they also could not refund my money so I’m waiting for a manager to call me back. It’s pretty ridiculous that I had to waste that much time on the phone and to still be waiting all bc they did not prepare my food right. Would not recommend going here unless you like disappointment.
… moreAngelina Nunez
5 star review because this KFC knows how to do their job! Went to this one after another KFC told us they had no food two days in row. The staff was really friendly as well.
… moreCandice Edsell
Wanted an 8 piece meal with thighs and drumsticks. I was told If you order that, You get a whole chicken, including wings and breasts. I said, I can’t get what I want? He said, you won’t get an extra charge for breasts. I didn’t care about paying the regular price – I just wanted dark meat. Not a good answer.
… moreAaron Hernandez
The wait here for supper time is as expected. Takes awhile. The service is always great but the only reason I’m giving it 3 stars is because every single time I come here, they never have extra crispy chicken. I always get the same answer, 35 minute wait. I come here a lot and it seems around dinner time, they run out quick. So, I would advise to plan ahead.
… morePorsche Brown
Ordered 2 – 8 piece meals today and we couldn’t eat any of it ! When we bit into a breast, the old oil spilled into your mouth- when we opened the bags when we got home the old oil smell was everywhere – what made it worse was the chicken was cold. Now it’s difficult to taste oil when the chicken is cold that’s what made it weird. And the fries tasted the same way! You guys know when you bite into meat and you can taste the bad oil! I mean you can really taste it-,2 meals $56 bucks down the drain!
… moreJudith G
7/20/23 drive thru. I order a 3pc meal and a famous bowl but the lady said they only had regular chicken, legs and tights specifically. So no bowl or anything else from the menu could be ordered. So I just ordered the 3 PC meal and I was given the soda without straws because they didn’t have any to my surprise when I got home and give the food to my husband, the chicken looked re-fried. My husband said it tasted old and overall gross. Not worth my $15 nor my time driving to this location. KFC do better and pay better your employees so they can provide quality meals. Because that looks like they don’t care about service and food quality due to their low pay.
… moreJeff Mann
This is our local KFC in Banning and ever since they took the buffet away after covid, it’s gone down hill. I went through then drive-thru months ago, 15 minutes before closing and they were already closed! I’ve been there other times, trying to order extra crispy chicken, and they hardly ever seem to have it! So then we went here a few weeks ago when we had lost power and had to eat out, so I had coupons for KFC, and went here, but you now have to order from an interactive kiosk, instead of simply telling the employee what you want, paying and getting through the whole process way easier than how it is now. So after waiting 15 minutes for some French people in front of us to order, we get to the kiosk, and I’m putting order in, telling my son and girlfriend that we can just order regular sized drinks and get refills. The KFC employee heard this, the tells me that their lobby is closed..and this was at only 8 PM! The whole point of eating out was just because we had lost power. I was so pissed, that we walked out and ended up going to DQ in Redlands instead. There haven’t been many good restaurant experiences for us in Banning though, just a couple of places.
… moreJohn Humphrey
This is what I received when I ordered 2 buffalo chicken Littles. How does a quarter size of buffalo sauce on the bread count as buffalo chicken? So not leave until you check everything in your order. They mess up the food almost every time and I keep forgetting to check my order before driving away. New management is needed
… moreWayne Salvatti
The KFC located in Redlands,California is conveniant to all the locations downtown Redlands people enjoy! Lots of free parking and fast drive through service!
The staff is very helpful,the restaurant is sparkling clean and the bathrooms are immaculate! They also have lots of memorabilia hanging on the walls of Colonel Sanders himself! Makes for lots of fun taking selfies and for social media.
The food at The KFC Redlands is always fresh and delicious-and they always have plenty of all the favorites-original,crispy,spicy and chicken pot pies,great from scratch biscuits,all the sides you like and lots if Pepsi drink products.The colonels hot sauce in packets is really snapping good and just the right amount of “Kick”!
Try the NEW crafted by Cinnabon Desert Biscuits-delicious biscuits with cinnamon and vanilla icing-they are really good and if you take them home and drop a big scoop of vanilla or chocalate ice cream on them-evan better yet !
Family friendly and open late-a great experiance!
… moreLeslie
This is horrible chicken , fries , biscuits mash potatoes everything Is horrible looks like it’s been sitting there for a long time the worst KFC I’ve tasted and the workers don’t even care very bad customer service definitely franchise hope the owner gets to this place and really checks it out ..or I really hope health department get in this place And take that start back horribly taken care of for a food chain
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