Bryan Scott
Run down store with incompetent workers. Totally messed up multiple orders. Unable to communicate in english, total disaster. Will not go back. Better off going to chino hills.
… moreRobert Flores
I was waiting for couple mins then i spoken two different languages on phone then they spoke to me after their heard i do reviews, I showed at 635pm check cameras so you don’t think I’m lying get it together train rite lost my business I just came here for some apple turn overs she said 5mins no one got time for that have it ready disappoint!!!
… moreMonica Campos
I ordered the $7 special with chicken tenders. Came with 3 chicken tenders, biscuits, mash potatoes, and gravy, plus a drink. Chicken was tender, and biscuit was fresh & delicious.
My Dad had the $7 special but with an extra crispy breast, biscuit, mash potatoes, gravy, and a drink. He said his meat was very dry, and gravy was very thick, too.
My sister ordered the $6 meal and got an extra crisy thigh, leg, mash potatoes plain, and biscuit. She said her thigh was moist…however she doesn’t like the gravy.
… moreIt’s Mr. Frank
This is a great location. The quality is always high. The staff are great. It’s been a staple in Chino for decades.
I highly reccomend.
… moreVivian Eschrich
I made an online order around 9pm for a Chicken & Tenders feast for $30. When my husband got there they told him they didn’t have enough food to cover our order. They gave us a few pieces of chicken that looked like they had been sitting there for awhile. They also said to cancel the order on the app to get a refund. By the time he got home maybe 5-10 minutes later the order had been completed already and I couldn’t get a refund. I’ve called and got no answer. I’ve used their virtual assistant and it couldn’t do anything for me either. I don’t understand why they didn’t have enough food to begin with. They say they are open til 10pm so why wouldn’t they have enough to cover their customers orders? It’s not the first time that I ordered something and they said they had no more of the item for the night. I don’t recommend this place at all.
… moreM R
I love KFC but unfortunately this location has made me not like to go to KFC!!! EVERY time I go to the drive thru there is some sort of issue, either they don’t get the order right or I get home to find I have missing items! This specific location needs to get it together cause there are issues even when I’ve gone inside to order!!
… moreCarlos Castillo
This place doesn’t know how to answer a phone call, it’s annoying calling over and over and no one even bothers trying to pick up. Will try getting a hold of corporate office and let them know.
… moreDavid Ahlo
Drive thru order disappointed i ordered 10 pc meal thigh & drums w/ sides mash n gravy and 4 biscuits. Got home its an 8pc mix over cooked w/ 1 mash n gravy and coleslaw and 4 biscuits. Talk about being shorted. Worse kfc ive been to!
… moreKeyla Pavon
Great food; however, their evening/night shift staff always seem lost. They always forget items whenever I order… Not once have I gotten my order complete at KFC in the evening shift, and by the time I noticed it, I’m already home so it is not even worth wasting my gas…I’m not sure if the drive thru process is more complicated but most times there are no cars in front or behind me to even say it has to due to with the heavy traffic/volume… I’m hoping their management team understands it is not always our responsibility to be triple checking the order when it is repeated & confirmed at least twice through the speaker before heading to the window…
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