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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Hours
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
Address and Contact Information
Address: 12621 W Bell Rd, Surprise, AZ 85378
Phone: (623) 977-4214
Website: https://locations.kfc.com/az/surprise/12621-w-bell-rd
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Veno Albaz
This was my first time trying KFC, believe it or not, and I was looking forward to it. I placed a large order, but most of it got substituted with different items—my well-done wings were replaced with thighs due to the wait, which I didn’t mind. However, they also swapped another wings order for a sandwich, claiming it was the same price, possibly because they were short on wings. I sense that some dishonesty or miscommunication was involved.
Additionally, I didn’t receive any of the sauces I requested. I don’t think I would return to this place, despite it being clean and empty; it has excellent potential if managed correctly and if they actually deliver the correct food. The French fries were delicious, and the gravy was delicious, but too salty.
… moreAdditionally, I didn’t receive any of the sauces I requested. I don’t think I would return to this place, despite it being clean and empty; it has excellent potential if managed correctly and if they actually deliver the correct food. The French fries were delicious, and the gravy was delicious, but too salty.
Ashley Marie
The food has gotten so bad at kfc over the years I should have known better I had to throw away my whole order. The chicken was so hard and dry. The chicken in my famous bowl was so dark. I’m sick just thinking about it. Even the Mac n cheese was bad.
… moreGabrielle boring
I won’t even give them a one, but a zero is not an option. I came in today, 11/24/2025, and had a website order. They gave my order away to a customer because they were out of nuggets. Then they told me that my $25 order was not available because they gave my paid order to someone else. They only gave me two chicken sandwiches for a $25 order and claimed they couldn’t give me a refund because it was through the website. The girl in pink Crocs was rude and claimed she was the manager and that her general manager was on vacation and would not be returning. How can a general manager have a vacation that lasts forever? They need new training and new staff. They close at 10 p.m. and yet have nothing at 8 p.m. I run a restaurant and would never think this is acceptable, let alone yelling at a customer for telling her they want a refund.
… moreDarian Bia
5 star all the way!! Was greeted with the most wonderful people and many smiles. Order the wings and a 4 piece drumstick, so fresh and crispy. I will definitely be coming back. I forgot the person who helped me but they were an absolute angel!!! Helping with some recommendations and telling about their deals and everything!! honestly the best one I’ve been to in a very long time, definitely stop by and have your day lifted with these beautiful smiles and kindness!! Keep it up kfc team you’re doing a wonderful job!!
… moreSam B
The person who took my order was great. She was very obviously service oriented and wanted to please. I wouldn’t ordinarily rate or review a fast food restaurant but she deserves kudos.
… moreCameo Barba
Came in the drive thru ordered only two meals don’t 30 bucks. Waited over 15 mins for our food and the order was wrong. Also didn’t get any napkins or sauces which I requested cause we got two 4 piece chicken strip combos. So disappointed. Not worth 30 bucks very upset too. Got home to our order being wrong but not driving back. Won’t go back again.
… moreJonathan Carrion
I paid almost $9 for 4 chicken nuggets and a bowl of gravy. So pissed this is what my lunch is for today. When the people are making this do they think about how mad this is going to make people? I get things are more expensive but for damn nuggets for $9 ????
… moreAaa Aaa
Ok I just got home and opened up my pot pie
Very tasty but disappointing at the same time
The pie wasn’t even filled
It was half empty
Half full or half empty either way I’ll never buy it again
… moreVery tasty but disappointing at the same time
The pie wasn’t even filled
It was half empty
Half full or half empty either way I’ll never buy it again
Lil Honey
FINALLY! This place has been remodeled with a brand new, fully functioning kitchen. The only problem is that they STILL don’t have ANY food when you go there. On Friday night (at dinnertime) all customers were being told that there was a 30 minute wait for chicken. Tonight, we went there just for two pot pies, and we were told that “they were all sold out.” Same issue as before…no food available for customers. Ridiculous!
… moreDera Helland
Ordered 2 complete dinners from this KFC
Location! Got not anything I ordered! Then they wouldn’t answer the phone! I will get
My money back! It is New Year’s Day day at 6:pm ! No answer on the phone. Shame on you! You will refund me or regret you ever got my delivery order !
… moreLocation! Got not anything I ordered! Then they wouldn’t answer the phone! I will get
My money back! It is New Year’s Day day at 6:pm ! No answer on the phone. Shame on you! You will refund me or regret you ever got my delivery order !