Fahad Alsarhan
I stopped by KFC and had a really pleasant experience. The restaurant is clean, bright, and surprisingly spacious, with a modern look that still keeps the classic KFC vibe. Seating is comfortable, everything is well organized, and the overall atmosphere feels welcoming whether you’re dining in or just grabbing a quick bite.
Ordering was easy and service was smooth and efficient. The staff seemed organized, and everything moved along without any hassle. It’s a solid, reliable KFC location that does what it should—good food, clean space, and a comfortable stop when you’re in Moscow, Idaho.
… morePam Wolger
I have not been to this KFC in a long time. And now I never will again. No chicken at 4:30pm offered chicken tenders and getting that even took over 30 minutes. The customer service is horrible. For 19.00 a tiny coleslaw, tiny potatoes and gravy and 5 tenders. What a joke. I’d warn everyone don’t waste your money or time !! Waste of money. Thank God chic fil a is coming soon. Bye bye kfc
… moreYukiria
Suboptimal services and quality, it’s not customer’s fault that they ordered something in apps but is no longer available in the store, and say “oh we can’t do anything you need to call customer service and fight for the refund yourself, or just accept whatever leftovers we have here” If you keep running out of menu items why don’t you just stopping accepting online orders altogether? The female manager was really cold and unsympathetic about this, no apology, no better solutions offered, just straight up leaving us aside after handing over a phone number, we thought she’s gonna take care of it but find out she’s all done with us after waiting for another 5 minutes
… moreThomas Ricks
Picked up an Uber eats order here as a driver. I have never seen a store so empty of customers with 5 employees in the back take so long to even even help me or the other customer there let alone get the food ready in time. Terrible
… moreBrittnay Vernon
Pulled into the drive through and there was one person in front of us. Paid at the window and was told that we would need to pull around the front of the store since our food(3pc tender combo w/fries & biscuit and a famous bowl) and was taking longer than expected. They then asked to pull around the front of the restaurant and they would bring our food out. Get around to the front to find 6 other vehicles. While waiting for food there was at least one other vehicle sent from the drive through to wait in front of the store. This has happened to my husband and I every time we have gotten food at this establishment in the last year. Paid for our food at 6:18 PM and received it at 6:32 PM. When we left there was still one person was waiting that had been in front of us.
… moreLisa Huppert
Can the store in Moscow ever have extra crispy chicken during dinner time? I have ordered many times for dinner and told they have no extra crispy. Customer service is nonexistent at this store. Just shrug the shoulders and not fix the problem.
… morePeter Payne
This particular store never has enough bone in chicken. Not only do they constantly run out or don’t cook enough, but they let you sit there for a half hour before reconciling with the customer. Under staffed or poorly managed either way do not expect fried chicken from this Kentucky Fried Chicken!!
… moreBrandon Bushnell
They messed up my order twice and then served me burnt chicken I’ve never experienced a kfc that burns their chicken
… moreAzdren Coma
Whatever you do, if you go through the drive-through, do NOT accept to drive around. Three times I’ve accepted to drive around, and three times I’ve waited over 20 minutes. Just for context, I only ordered a single chicken sandwich.
… moreDaniel Foucachon
KFC is a comfort food. I don’t indulge it often, but I sure enjoy the occasional lunch here.
Today I came with some work, and settled in for an hour or so with my laptop. So I was able to observe the atmosphere and employees, and even an interview happen. I was very impressed.
Employees: kind, calm, and committed. They take this job seriously. And fast, even during rush.
Atmosphere: clean and cared-for.
Food: what I come to expect: delicious. Man…those biscuits!
The Moscow, Idaho location is doing it right!
… more