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Visit your local KFC® at 213 Pat Booker Rd for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Address and Contact Information
Address: 213 Pat Booker Rd, Universal City, TX 78148
Phone: (210) 591-0708
Website: https://locations.kfc.com/tx/universal-city/213-pat-booker-rd
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KFC® at 213 Pat Booker Rd in Universal City, TX
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Reviews
John Christopherson
The KFC and Taco Bell are pretty good. The staff are pretty friendly. The chicken and tacos tasted fresh and were pretty hot.
However,I have been here twice, and it takes several minutes before someone comes to the front and takes your order.
… moreHowever,I have been here twice, and it takes several minutes before someone comes to the front and takes your order.
Heather T
Every time I’ve been to this location the food has been on point but the customer service is lacking.
This time around I ordered a box meal and a quesadilla a la carte.
I received my bag, checked it, and was missing food.
I drove back around the drive thru as indoor was closed, and explained at the speaker box that I was missing food. The young lady taking orders argued that I was not. I took the food out twice and checked prior to going back, and again in the drive thru.
She gave attitude when telling me to pull forward and at the window some more.
My order was corrected, however the attitude I received was unnecessary.
If someone paid for a full meal and then some, all food should be provided. Mistakes happen, but the attitude is not necessary. We don’t want to correct the mistake any more than you do. Especially when we’re hungry.
… moreThis time around I ordered a box meal and a quesadilla a la carte.
I received my bag, checked it, and was missing food.
I drove back around the drive thru as indoor was closed, and explained at the speaker box that I was missing food. The young lady taking orders argued that I was not. I took the food out twice and checked prior to going back, and again in the drive thru.
She gave attitude when telling me to pull forward and at the window some more.
My order was corrected, however the attitude I received was unnecessary.
If someone paid for a full meal and then some, all food should be provided. Mistakes happen, but the attitude is not necessary. We don’t want to correct the mistake any more than you do. Especially when we’re hungry.
Angela Green
Went into the restaurant and there was only one family seated in there, absolutely no other customers. My husband and I waited at the counter to be assisted. An employee came to the counter to give the family their food and not once acknowledged us in any form. He returned to the back as if we were not there. We eventually left after we realized we were not going to be serviced. This took place on 28 September around 1210.
… moreVanessa Abasta
I didn’t eat there but the lady … I wish I got her name but she was nice to me and allowed me to get cold water on a bad day! I also got some food from Riley who stopped by and prayed over me when I felt like no one cares God sends reinforcements!ty
… moreDonald Ray
Food is hit and miss cause sometimes your food has a different taste. My biggest complaint with the kfc on pat booker road is the don’t give you the part of the recent where you can give feedback.
… moreSelena NKidz
WENT IN AT 1115 TO PICK UP UBEREATS ORDER AND THEY TOLD ME THAT KFC SIDE HAD BEEN SHUT DOWN SO I COULDNT PICKUP THE ORDER.AS SOMEONE WHOSE JOB IT IS TO PICKUP AND DROPOFF WE DONT GET PAID FOR CANCELED ORDERS PLEASE DO BETTER ITS FRIDAY EHY WOULD YOU CLOSE EARLY???
… moreDaniel Merienne
Is been a while we don’t eat in due to poor service in other places but today Mr. Alfred and Team made us change our mind, the place was spotless cleaned and the service was the best! Definitely will be coming more often!
… moreRowan Ellis
Second time there and my chalupa was burned again, so that seems to be a feature, not a bug. The “beef supreme” burrito had almost no meat in it. Chocolate cake tastes like all sugar and no chocolate, so I’d stay away from that one. Cashier was very nice and patient as I asked her what was in various items.
… moreJulie Frazee
I’ve been eating KFC for about 60 years. I can say that over the years, they have been consistent.***Update*** 9/4/2025 I ordered a personal mashed potatoes and gravy. I’ve not had these in many years. Now I remember why. They are horrible!! Just watered down colored fake dried potatoes. The gravy is so very salty after one bite I had to spit it out!! Nasty!!
… more