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Visit your local KFC® at 2501 Texas Avenue for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Address and Contact Information
Address: 2501 Texas Ave, College Station, TX 77840
Phone: (979) 693-2331
Website: https://locations.kfc.com/tx/college-station/2501-texas-avenue
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KFC® at 2501 Texas Avenue in College Station, TX
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2501 Texas Avenue, College Station, TX 77840, phone (979) 693-2331 (979) 693-2331, Services Carry Out, Delivery, No-Contact Delivery, Drive-Thru.
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Reviews
Shontae Thomas
I am writing to report a very unpleasant experience I had at the KFC location on Texas Avenue.
I went through the drive-through and ordered a 4-piece Nashville Tender combo with fries, corn, and mashed potatoes. When I checked my order, the fries were stale and not fresh. This was actually the second time I have received stale fries from this location. The first time it happened, I did not complain—I simply went home and threw them away. However, today I decided to return to the store to politely request fresh fries since I had just purchased the meal.
When I went inside, an employee named Justine came to the counter and asked what I needed. I calmly explained that my fries were not fresh and asked if they could be replaced. Justine immediately snatched the fries from my hand and rolled her eyes at me.
Trying to remain polite, I turned to another employee and asked for the manager’s contact information. I was told they were not allowed to provide that information and that I should look up the corporate number on Google. When I asked for the employee’s name, I was given the name Justine.
Justine then asked what the problem was. When I explained that her behavior toward me had been very rude and that I simply wanted fresh food that I had paid for, she told me that I “better shut up talking to her.” I was shocked by this response. I told her that if she was going to treat customers that way, she should not be working in customer service. I also explained that I had been polite from the beginning and expected the same level of respect in return.
She continued repeating that I needed to “shut up talking to her.” At that point I informed the other employee that I would be contacting management to report this type of behavior.
I believe customers deserve to be treated respectfully, especially when simply asking for fresh food that they paid for. I hope this issue can be addressed so that other customers do not have to experience the same treatment.
… moreI went through the drive-through and ordered a 4-piece Nashville Tender combo with fries, corn, and mashed potatoes. When I checked my order, the fries were stale and not fresh. This was actually the second time I have received stale fries from this location. The first time it happened, I did not complain—I simply went home and threw them away. However, today I decided to return to the store to politely request fresh fries since I had just purchased the meal.
When I went inside, an employee named Justine came to the counter and asked what I needed. I calmly explained that my fries were not fresh and asked if they could be replaced. Justine immediately snatched the fries from my hand and rolled her eyes at me.
Trying to remain polite, I turned to another employee and asked for the manager’s contact information. I was told they were not allowed to provide that information and that I should look up the corporate number on Google. When I asked for the employee’s name, I was given the name Justine.
Justine then asked what the problem was. When I explained that her behavior toward me had been very rude and that I simply wanted fresh food that I had paid for, she told me that I “better shut up talking to her.” I was shocked by this response. I told her that if she was going to treat customers that way, she should not be working in customer service. I also explained that I had been polite from the beginning and expected the same level of respect in return.
She continued repeating that I needed to “shut up talking to her.” At that point I informed the other employee that I would be contacting management to report this type of behavior.
I believe customers deserve to be treated respectfully, especially when simply asking for fresh food that they paid for. I hope this issue can be addressed so that other customers do not have to experience the same treatment.
Rosa Lara
I had a really disappointing experience at the drive-thru. Darla took my order and seemed extremely fed up and rude from the start. I was only asking for simple things, but she made me feel like I was an inconvenience and brushed me off. The worst part was when she shut the window in my face while I was still there. Customer service like that really ruins the experience. I hope management addresses this because no customer should be treated that way.
… moreBrenda M
I was delightfully impressed. We ordered the big 20 box and shared it between two people. It was filling. The nuggets were really good and crispy! The eating area was clean. It was a good experience.
… moreDana Riepe
Manager Ilean was extremely rude, I I took my order back up to counter to have it corrected and she went and fixed it and literally tossed it back at me. Never have I been treated so rudely. Didn’t talk to me or ever apologize for my order being wrong. Will not go back.
… moreIrene Martinez
I just wanna give out kudos to the three people that were working at Kentucky Fried Chicken this morning at the College Station, Texas. They were doing an amazing job and were as quick as they can be and so professional. There were so many customers in drive-through and in the front and was very hard for them to keep up, but they did their very best. There were customers that were upset because they waited so long and Michelle was very understanding and apologetic. I recommend to the Manager please hire someone for the drive-through and the front. If people call in it’s your job to provide your employees the help they need & for you customers.
… moreDiMa Echeruo
Terrible. I don’t know why I keep giving them chances. Well I guess consistency is revered here. The chicken is never fresh/hot. Always old and chewy. I don’t know if they fried everything in the morning and then serve it all day. Just terrible.
I gave 2 stars because of the friendly staff…and the coleslaw.
Do better guys…please. I paid $17 for crispy chicken that is inedible.
… moreI gave 2 stars because of the friendly staff…and the coleslaw.
Do better guys…please. I paid $17 for crispy chicken that is inedible.
Lia
I ordered an 8-piece bucket but only got 6 pieces:( The crispy skins were soft and moist as well, not freshly made. Super disappointed
… moreSabrina Chavez
Not gonna lie I don’t ever leave reviews but I had to take the time out my day today . The restrooms are disgusting smells like str8 pee , not sanatized at all !!! Customer service was trash I mean horrible , the lobby was a mess tables were dirty , floor looked like it hasn’t been swept at all . Never again….
… moreJose Torres
Rude lady at the drive through. Gave me attitude the whole time.
The she didn’t even give me napkins or silverware. What a miserable employee.
… moreThe she didn’t even give me napkins or silverware. What a miserable employee.
Westin Allen
DARLA was horrendous the customer service was god awful all I wanted was my food and all I got was such hostile attitude
… more