Kevin Massey
The dining area was dirty along with the kitchen area. Not a single customer in the dining area yet every table was dirty with crumbs/food/grease. The kitchen floor had dirt/grease/grime everywhere. We were the only customers in the restaurant and after not getting our food for 25 minutes we asked for a refund. The manager was confrontational about the refund. Brownwood has better fast food options. Notice the Taco Bell take out bag in the kitchen area photo. They too know there are better options. It was a mistake on our part stopping at this KFC and not walking straight out after seeing the conditions of the kitchen and dining area. We went to Panda Express down the road which was clean, the food was hot and ready, and the service was excellent.
… moreHayli Castillo
We had a great experience. The sweet girl that took our order, Alexandria, was pleasant, helpful and just had amazing customer service. The restaurant was clean aside from the mat In front of the drink station, you literally got stuck to it. The food was tasty and fast. Great value, two piece chicken, mashed tators and biscuit for $4.99 was a great deal! Everyone in there was nice which is a great change from many fast food restaurants. We will be back.
… moreGary Carver
Do not go here if you are in a hurry, or even if you are a really patient person. I ordered a chicken sandwich combo at 7:24 pm inside the store. Here it is 7:55 and still no sandwich. There are 3 people inside the store. Slowest and worst service I have ever seen from a kfc. The staff moves like zombies
… moreJami Lovelady
This is one of my favorite places in Brownwood to eat when I want something quick. The staff at this KFC is very nice and professional. The food is good, and is served quickly.
The only issue I have is with the dining area furniture. It is well worn and dated, but the staff does an excellent job of keeping this area clean and the furniture looking as good as they can.
… moreveronica Rivera
I went in at 7:00 and made a order and they gave me burn chicken and gave me old Mac cheese and old mashed potatoes and that’s because I did two orders of the same thing I am really upset. I usually go in there and get everything fresh today. They just do it at us.
… moreOrlando Hernandez
Came here last week and they took over an hour to get out a family meal. Came again recently and it’s the same thing. Very slow and understaffed, do not go here
… moreKatie Gosnell
Missed a whole meal from my order then had the audacity to send me fries like this. Will not be going here again
… moreAmanda
The chicken looked old . I ordered the original but it might as well have been crispy .
… moreChris Lopez
Food was average, as all KFC’s are.
Bathrooms needed attention.
… moreBrian Powers
We haven’t been here for several weeks and we were very pleased with the service. There seems to be all new workers and they were very helpful and friendly. We had a short wait but that is because they were making fresh chicken strips. We will be back.
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