KFC

  2.9 – 872 reviews   • Chicken restaurant

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Visit your local KFC® at 315 W. University Dr for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery KFC 76201

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Reviews

CowboyT Ortega
Requested a refund as the chicken was not fully cooked, the manager i presume askes if we would want a fresh batch that came out and we accepted. My question is why would this not be the standard prior to ordering the food. They also had hand written signs saying they were out of Pepsi and Dr. Pepper. This is not professional. The only good thing was the restaurant sitting area was clean. The employee ( grey shirt) was very kind and nice but our experience on the food quality was not good.
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Wes
Very poor service at this location. They wouldn’t give my child access to the toilet, and they missed half our order, which required a return trip. I love the brand, but this branch is failing to meet basic standards.
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Larry Contreras
What a great manager. Krystal’s customer service it terrific. I would go out of my way to dine here. Resturant is very clean.
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Shelby Stevens
Get outta texas if you don’t know how to make sweet tea properly. There wasn’t any sugar at all in the tea but the lady working tried to tell me that’s as sweet as they can get it then tried to hand me sweet n low. Absolutely not, never going back to this location.
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Matt Collins
We got into the drive thru at 5:01 and didnt get our food until 5:25! I had plans at 5:45pm and was hoping to stop by for some fast food. Once we got our order they didnt put my sauce or our drinks so we had to wait even longer for them to get my sauce ready, and then they just hand us to cups and make us fill our drinks…unreal.
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Jeremy Jensen
I try not to leave bad reviews but this location is just terrible. All I can blame is management. Every time I go here, which is never again, they are out of items or mess up my order. I was near here yesterday so I said why not give them another chance. I ordered nuggets and a chicken sandwich but low and behold they were out of bread. How?! So I ordered nuggets and a breast instead. When I got home I found I was given a thigh. I knew better than to go here but I tried to give them one more chance. Now I don’t even want to drive past the place lol
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RobeaR
I had a very disappointing experience at this KFC. After waiting over 20 minutes in the drive-thru, I was told to pull forward but still never received my food. I eventually had to go inside and ask about my order, where the staff seemed surprised to even see me. A cashier took my receipt, and after some back and forth, I requested a refund.
Instead of handling it smoothly, I was sent back to the window, asked for my money again, and was given my receipt with a signature on the back—told that I could come back another time for a meal. I refused and insisted on a refund. The cashier or manager looked annoyed but finally started the refund process, only to tell me it would take 5 to 7 days.
When I drove away, I noticed I hadn’t even been refunded the correct amount. I paid $15.23 but was only refunded $12.87. This whole experience wasted my lunch break and left me late for work. Extremely unprofessional, frustrating, and disappointing.
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Jasmine Yanez
Went on 10/30/25 my chicken batter wasn’t cooked all the way. For what I paid that isn’t right $20 for the combo for my chicken not to be cooked all the way through. I get it sometimes we are tired it’s closing time but that isn’t right ain’t no one want to eat uncooked chicken. I never complain but today just really upset me at the fact that it was truly noticeable in the box. I forgot to take a picture of it but we had to throw it out.
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Marlon Burton
Staff not very politely told me to wait in the parking-lot after ordering drive-though, (40$ for a bucket of chicken) left me there for half an hour, had to go inside and wait, then they got my order wrong and gave me ice cold potatoes and fries. They did Not give me the order of biscuits i took pains to order extra.
. The staff doesn’t understand that even white dudes can speak spanish.
chicken was good though.
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Yeshwanth Buggaveeti
Editing review on August 12th 2025,

I placed a pick up order. It was not ready for pick up and I was not treated well, they called me an uber driver. And didn’t even apologized for what they called me and they called cops on me for nothing. This is matter of my pride and I will not leave this here.!

In one word, this is the stupid KFC. Water leaking from celling. Bad behavior with customers. The Mexican guy at the counter is very rude. My French fries tastes very bad.
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