Landra L. Thaxton
Definitely a hit or miss. I came through last week and was told the biscuits were in the oven and I needed to pull around. No big deal. I waited 12 minutes before my food came out and they never even gave me any biscuits. So I basically waited for my sandwich and fries to get cold and paid for a biscuit I never received. This isn’t the first time and I doubt it is the last that I will have an issue. Probably will do the intelligent thing and no go again to this location.
… moreBrandon Foshee
I did an online order and when it told me my order was ready, I went to pick up. Only to be told that my wings were frozen and there was nothing they could do. I was told to go back on the app for a refund. Now the app says no one is available to assist me with that. Total crap! I’d been fine with just some chicken to make up for the order. Now I have no wings and it charged me card anyway.
… moreJustis Camp
Went to get a what I thought was gonna be a quick hot dinner after a long day of working ended up being 24 dollars and I had to wait for over 15 minutes got no straws had a bag of fries missing food was extremely cold not worth the money or time! Bad portions! Now here I go warming the food up and making more food!
… moreJudy Thomas
We got our food through the drive thru. We got only 1 item as we had ordered it. My tenders were over done and dried out. My biscuit had to be put in the microwave to melt room temperature butter. I ordered mashed potatoes and got coleslaw. I ordered diet Dr. Pepper, and got diet Pepsi. I then decided to do their feedback survey, but it’s not the correct info on the receipt to get there. So I Googled it, and had gotten through 15% of it before it took me back to the beginning. All my answers were gone. So my frustration level is now so high that I am leaving this review in hopes that it will help others . Please check your order before leaving the store!
… moreJoy Hicks
Just over a week ago, I was missing 3 pieces of chicken and a large mashed potato with gravy from my order. Tonight, I went in to get what was missing only to be told that I needed to come back the same day. Considering I live 45 minutes from Duncan, where my office is that wasn’t going to happen and I told the manager in charge that. I went ahead and ordered again tonight, as I had worked all day and it was getting late.
Imagine my surprise when I again get home and order is not right. The manager
had told me he did my order himself. There’s an old saying, “Fool me once, shame on you. Fool me twice , shame on me”. I will not be back – for any reason. Wonder if the manager in charge tonight was laughing.
… moreKevin Kinnaird
Wonder why they have no customers… no chicken ready. Second time I have tried to eat there and same excuse. Who wants to wait 40 minutes
… moreDavid Smith
Door dash from here multiple times when i’m in town for work, food always fast and fresh
… moreLeona
Was in the drive through placed our order was ask to pull forward so we did in the meantime three other people pulled up and received their orders went back to the window to find out what was going on. Come to find out she didn’t place our order won’t be going back
… moreJoe Bayones
I placed an order online it was supposed to be ready at 5:05 PM. Was not ready until 5:27 the place was non functional how do you have a chicken restaurant and have NO chicken. They had staff I saw at least 4 employees but no one tending the chicken house. And don’t believe the sign quick pick up or need assistance just ask! Someone needs to be around to ask. This Franchise needs his Franchise pulled. The Colonel is rolling over in his grave over this place.
… moresam smith
Waste of money, fast food isn’t even fast… Stood at the counter so long that the person who cut in front of me to order got their food before anyone took my order… Two people who said “be right with you” then walked off a third person finally came to take my order at the counter … It is lunch time and it is not busy… It appears the surface just sucks here..
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