Hannah Rose
On 9/21/25 we went through the drive through ~7:00pm and ordered two famous bowls and two biscuits. After eating some I noticed a speck of black on one of the pieces of chicken, it was a fly. We called the store and they were not helpful, they said we could come back and get a new bowl; believe it or not, I was not interested in eating anymore of their food. They finally said if we brought the bowl and the bug back in that they would refund only that bowl, clearly it was not worth it since it was our whole meal that had been ruined. Really gross and disappointing.
… moretobi olatunde sonubi
Great place and nice Promotions
Please go on Tuesday
They have this 10 dollar 8 chicken bucket.
The wait time for Original flavored chicken was an hour when I got it. And the customer service was just there, no defined queue management.
… moreSD Duncan
I hadn’t been to KFC since I was a senior in high school. After about 30 years, I decided to give it another try this past Saturday. Most of the experience was fine, but I was shocked to find a dead mosquito in my mashed potatoes, which made me feel sick. It was so disgusting and MIXED into the potatoes. My kids ate the food too, which makes the situation even more concerning. The rest of the food was just okay and definitely not worth the price. KFC needs to take food safety and quality control much more seriously if they want customers to return.
… moreOCEAN BABY!
Ordered early for a quick pickup. Got there 6 minutes after it was scheduled. Drove to our hotel for the night and ate! The chicken was hot, fresh, crispy, and cooked perfect!!! Thank you to whom ever did our order. Line through drive threw was 4 cars deep. Support this place before you loose it Iowa City. The gentlemen inside was super friendly and nice! We devoured our bucket!!
… moreBg Noble
Sometimes errors happen. I ordered an eight piece bucket and got a twelve piece instead. They misread the order. The manager offered to refund my credit card the difference. I said it was okay we’d eat it as left overs. He asked how many people and gave us four free desserts for the error. They were very nice recommend you stop by if your hungry this ace is a step a obove.
… moreMike
I might be weird but I have this fixation on KFC nuggets and since we don’t have one in our town every time I see a KFC I have to stop.
This morning was a disappointment. I showed up at 10:50 and had to wait for them to open but to get fresh stuff is worth the wait, I thought.
The nuggets were warm but greasy
The potatoes were not even hot, how can this happen when it’s the start of the day?
The biscuit was hot but as soon as I put it up to my mouth I had biscuit crumbling everywhere, what a mess! I questioned how old it was.
They need to take lessons from Mt Pleasant KFC cause that was my most recent visit prior to this and they did it all right.
One other thing that made me go rrrrrrrr
Is they usually put a cherry tart with this special and today I got nothing.
Not happy with Iowa City KFC right now but will probably give them a second chance
… moreLisa Roberts
I used the handy kiosk to order. At the end, it instructed me to put in my name, which would be called when my order was ready. But the counter person called out a number instead. Which wouldn’t have been a problem, but a guy who was also waiting actually opened the box to see if it was his. He didn’t manhandle the food or anything, and I’m not too germ-phobic, so it was fine. However, if you ask for my name, that’s what I’m listening for. The original recipe thigh and drumstick did not disappoint.
… moreRandall Schaffer
KFC has been consistently good for the 68 years I’ve eaten it.
… moreDarlene Goodpasture
Excellent service quick & with a good attitude. Great working team, clean restaurant with bathrooms, handicap entrance & parking. Drive thru available. Had their bowl has chicken, corn, mashed potatoes, gravy& cheese yum.
… moreMissy R
2026 still wishing it tastes like the 1990’s. I didn’t eat much of it.
… more