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Visit your local KFC® at 6104 University Avenue for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Address and Contact Information
Address: 6104 University Ave, Cedar Falls, IA 50613
Phone: (319) 266-8551
Website: https://locations.kfc.com/ia/cedar-falls/6104-university-avenue
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Jim Johnson Thanks Jim for the positive comment on Arbys. I am a manager in Elk Run and we really strive to be the best in the Cedar Valley.
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Reviews
Mental Momma
Though the staff was nice (which is why I gave two stars) the chicken was cold, not golden but a dark brown and hard to chew, they were out of pot pies and replaced it with this dark overcooked tenders, I had to go back because something was forgotten this was after waiting an extra half hour in their parking lot for the food to be ready the first time, and the fries were old, soggy and cold. The food was very bad and I was feeding a big group of people so this order cost me almost $100 of food that was barely touched because it was not good. In this economy $100 is a lot of money to spend on food you can’t eat because it isn’t good. The staff were nice, food was bad!
… moreJacob Deike
Entered the drive through at 5:30, I ended up waiting an hour before I got my food. They forgot what I ordered so I had to tell them everything. And when I did get my food they forgot my biscuits and all my sauces. I ended up waiting another 20 minutes. I was able to leave at 6:50. The restaurant was filthy and so was behind the counter. The bathroom was a mess with the soap dispenser broken and no hand towels.
… moreMichael Durham
This has to be the worse KFC I have visited. Twice, I went to this location and twice my food was overcooked or not correct. They don’t know a breast from a thigh and the tenders are always over cooked. They have a signed over the intercom to place an order. People are outside in the back smoking. One person is in the drive through and kitchen working by himself due to others on break. This location is very not professional. I recommend learning customer service and know the difference of a breast from a thigh. Better yet, try to differentiate white meat from dark meat. So simple. I will not be attending this location again.
… moreJenny pittman
If I could give several negative stars I would. I ordered a a bucket of chicken at 6:37 pm. I arrived at the location at 7:06pm to pick up my order. The doors were locked so we went through the drive thru. The manager Derrell told me to get online and cancel the order as they had thrown out the food and wouldn’t be making anymore. I attempted to do so but the order was marked as completed therefore I can not cancel my order or get a refund for the food I don’t have. I gave him a call and told him the issue. He repeated what he had said before while raising his voice and talking really fast. He was rude and would not listen to the issue. He obviously didn’t want to deal with anyone or help. I will be contacting the general manager for the refund owed to me but my family and friends will never come back.
… moreKevin Ramsden-Meier
Ordered family chicken meal online with a chocolate cake. After I ordered, said food would be ready in 5 minutes. I get to the store, try to go inside and the sign says closed, use drive thru. So I to the drive thru, there is a sign on the speaker that says they only take cards or exact change. The staff comes on the intercom and I tell her that I am here to pickup my online order. She tells me it will be 15 minutes until it’s ready. So I go park for 15 minutes. Go back to the drive thru and someone else comes on, I tell them I’m here for my order, and they tell me it’s gonna be another 15 minutes for biscuits. I told them I did not want to wait 15 minutes. They offered to sub Mac a cheese for the biscuits. I agreed and went on my way. Got the food home and the chicken was not crispy. The chicken had a strange odor and after taking one bite I about gagged from the taste. The Mac and cheese did not taste good either. The mashed potatoes were ok, the coleslaw and cake were the best part of the meal. Why is the restaurant closed? Why only cards or exact change? Why are they making me wait 30 minutes for my food? And what are they doing to there chicken? Something does not seem right. Order at your own risk.
… moreWill Buttke
Was a quiet night and it took them 25 minutes to make my food. Didn’t get my order right even after taking 25 mins. They were out of the food that I ordered as well.
… moreMarshall Bigsby
Ordered. #3 dark, fries, diet Pepsi _ famous bowl, fries, diet Pepsi.
I received #3 BBQ white, biscuit, diet Pepsi _ famous bowl with a hair in it.
Went back they told me 20 min wait on correct order. Refunded me while yelling at eachother about who’s fault it was..
Place seems dirty from outside went to BWW instead much better!
11/26/25 #1357
… moreI received #3 BBQ white, biscuit, diet Pepsi _ famous bowl with a hair in it.
Went back they told me 20 min wait on correct order. Refunded me while yelling at eachother about who’s fault it was..
Place seems dirty from outside went to BWW instead much better!
11/26/25 #1357
Hadleigh Wolff
Great customer service today via drive thru! I was told that they were out of something I had ordered, which was just fine, but they gave me extra nuggets to make up for it regardless.
… moreRhonda Schroeder
Food: received what was ordered. To go bowls were full. However when I tipped a bowl over in a glass bowl to reheat, there your bug parts. See photo. Nobody greated me when I came in, and I waited. I didn’t see anybody working.
… moreMary Dietz
Service was not friendly and had to wait for someone to show up to order. Couldn’t eat inside. Food was cool. Ordered classic bowl and sign says drink included, but employee said no it wasn’t. Probably won’t go back to this location. Don’t recommend it!!!
… more