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Visit your local KFC® at 911 W. Monroe Street for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Hours
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–10 PM |
| Monday | 11 AM–10 PM |
Address and Contact Information
Address: 911 W Monroe St, Jackson, MI 49202
Phone: (517) 784-0541
Website: https://locations.kfc.com/mi/jackson/911-w-monroe-street
Menu Photos
Order and Reservations
Order: Order online
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Last Updates
Reviews
Patricia Dye
I went into KFC through the drive-through to order a three-piece barbecue chicken and when I got home to sit down to eat my food one of the chicken legs look like it was the drum from the wing. I was highly dissatisfied and had to call back.
… moreJesse Wood
Not going to lie about one of the rudest times of ever being at KFC customers don’t talk. They just tossed your food out the window and slam the window shut and they didn’t even say. Have a nice day like dang smile a little bit PMA positive mental attitude
… moreChristina Collins
I love the food but whoever answers the phone they need to answer it with kindness the lady was very rude she didn’t even say thank you for calling she didn’t even say goodbye she just hung up the phone in my face I don’t think that is professional at all and her customer service sucks this is on Monroe Street Jackson Michigan if this happens again I will take my business elsewhere this lady always has a nasty attitude I believe she is a manager
… morePorBoy Projects
Not sure why the dri e thru wamts to rush you and than still get the meals wrong. 3 times in a row had to repeat myself to even get barbecue sauce. Blondie should lay off the bleach.
… moreKris Speers
2nd time in a row now the lunch service staff dont want to take orders at the counter. Lady comes up, says somebody will be with u after asking if we had pre ordered, then waited 20 minutes, still couldnt place an order. They weren’t busy really, 2 cars in the drive thru that were still there when we left, 4-5 employees on shift all moving like their grandma just died. 0 customer service, 0 hustle.
… moreAlexander Winklepleck
Waited ten minutes for one of the lazy female dogs to finally come up to take my order and they didn’t even have any pot pies. Which is all I went in for. So waited around for nothing bc of their terrible service!!! Garbage location
… moreKatrina Crittenden
Did drive through. Got 16 pc bucket with 4 lg sides & biscuits & paid for another lg side. Drive away to realize there was only chicken & biscuits. Went back for sides. Got home and still missing the lg side I paid extra for.
… moreAndrew Rowland
Absolutely the slowest service I’ve ever experienced. Almost an hour and I’m still waiting on food. Don’t recommend this one.
… moreRoxy
Friendly service, but don’t go in the dining area around 8pm since it’s usually dirty. I was gonna take pictures of the self-serve soda machine, but the floor was so soaked with pop I didn’t want to slip or step in it.
… moremichael mcnish
You said your are open until 10 pm. I rode my bicycle up here because of your word. Your word is a lie!!!
I know you got excuses yet all you have to do is tell the truth!!!
NO WALK INS AFTER 9 PM.
See easy pizy.
I wouldn’t have rode 1.5 miles to get here LIARS!!!
… moreI know you got excuses yet all you have to do is tell the truth!!!
NO WALK INS AFTER 9 PM.
See easy pizy.
I wouldn’t have rode 1.5 miles to get here LIARS!!!