KFC

  3.7 – 1,114 reviews   • Chicken restaurant

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Visit your local KFC® at 1555 East 12 Mile Road for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery KFC 48071

Hours

Tuesday10:30 AM–11 PM
Wednesday10:30 AM–11 PM
Thursday10:30 AM–11 PM
Friday10:30 AM–11 PM
Saturday11 AM–11 PM
Sunday11 AM–11 PM
Monday10:30 AM–11 PM

Address and Contact Information

Address: 1555 E 12 Mile Rd, Madison Heights, MI 48071

Phone: (248) 331-9131

Website: https://locations.kfc.com/mi/madison-heights/1555-east-12-mile-road

Menu Photos

Order and Reservations

Order: Order online

kfc.com

Photo Gallery

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Reviews

christa garcia
Just left this KFC and this was a terrible experience! My pot pie was filled with chicken skin and bones! I don’t like to complain so I just picked it all out and ate what was left. I also ordered a chicken little separately waited forever so my husband went to check what was going on and they didn’t want to give me my food claiming it was already called out after getting an attitude from the women handing out food we realized the food had been sitting behind the counter and no one called out anything they completely forgot!
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Iessicae Carrae
This location has restored my faith in the fast food chain. First off, Danah with the super cute braids was very patient as I asked a bunch of questions in the drive through.
I ordered a famous bowl which is my favorite thing at KFC. I stopped coming to KFC entirely years ago because for $7 you should get more than the typical 3 bites of chicken and mashed potatoes.
This location did not disappoint!
Not only did they give me 6 bites of chicken in my bowl, they also included the gravy, corn, and cheese that is usually “forgotten”.
On top of that, it was ready and handed to me as soon as I paid at the window.
Needless to say, I was impressed and left feeling like I had gotten what I’d paid for!
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Ezap 444
Danah’s was the rudest service person I have ever encountered. She rushed me through. Gave me old food. Ran as quickly as she could away just to go and sit down with her phone. When I attempted to get her attention, she ignored me. If you can’t be bothered, maybe a “service position” isn’t for you Danah. All I wanted was a decent meal after a long emotional day watching a loved one who is actively dying. You may have been having a hard day too, not an excuse for your poor performance. I was polite during our encounter regardless of my own personal circumstances. There were six other drive thru options and I chose yours with the expectation that your establishment would be exceptional in comparison. Danah managed to destroy that image for me.
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Keith Beadia
Who ever was taking orders tonight in drive through is the reason why fast food chains are going down the drain in quality and in service….. Absolutely zero people skills… And as far as the food… Ordered 2 chicken sandwichs… Something pretty simple.. Received 2 old prices of near dark and gray looking… Won’t be coming back to this location ever!
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Scott Barrette
We ordered regular wings and received hot and spicy. The chicken had little feathers all over it and seemed at least a couple hours old. Straight to the trash.
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Danielle Grondin
This KFC location is clean and well managed. Staff are polite and professional. Their dining room is clean and updated. We visit this location from Canada and the menus are really different! The portions and prices are reasonable and the food is always made to order. I like the fact that the location still has the small fill bowls. Also if you get a chance try the Mountain Dew sweet lightning, it taste like back in the days Timmies carbonated peach drink. It would be nice to see KFC offer some hot flavored items as the Nashville hot could be a notch or two hotter.
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lisaannmay65
If I could give this place a ZERO I would, this food is crap and chicken sandwich so hard to chew and rootbeer just fizzy water and she said we’d have to pay extra for mustard for the sandwich???
Beyond disappointed, get it together, I’ll be calling corporate tomorrow.
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Colette Hughes
Theeeee worst! Lately, no one cares what goes in the bag. Wrong selection of olddddd chicken, missing items, over cooked, too much batter on hot wings. This location needs to shut down and regroup. Teach the staff that money is to hard to give away. The food has been awful the last 3 times I’ve gone. That’s the 3rd strike for sure.
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Deonna Thompson
The manager has the most nastiest attitude even answering with attitude unprofessional asked well what do I want her to do ? Your job empathize, correct. The food terrible greasy the manager attitude like a miserable environment poor environment. I go to another location juicy chicken, smile best service this one should be closed
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Daniel
I received none of my order I was told they were out of wings I agreed to let them replace it with chicken tenders. My order also included chicken nuggets. Order arrived with no tenders no nuggets just cut up pieces of chicken old inedible wedges. Zero stars
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