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Visit your local KFC® at 4575 National Rd East for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Hours
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
| Sunday | 10:30 AM–9 PM |
Address and Contact Information
Address: 4575 National Rd E, Richmond, IN 47374
Phone: (765) 939-0000
Website: https://locations.kfc.com/in/richmond/4575-national-rd-east
Order and Reservations
Order: Order online
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Reviews
Diane Huffman
Kudos to the young man who helped us today! We needed all white chicken and it came to us hot and tasty. Unfortunately I couldn’t eat it because of the black pepper (allergy), but I think that must be a corporate decision.
… moreRodney Carmona
Got my chicken tender meal here. Everything eas fresh off the fryer. The biscuits were also fresh.
… moreKevin Rose
They didn’t have enough original recipe for a four piece meal so I had to settle for a partial crispy order. None of the tables were very clean. After waiting 10 minutes for my order, I was informed that it would be another 15 minutes before biscuits were ready. They offered another side as a replacement, but I told them I’d take the rest of the order now and they could give me the biscuits when ready, but they forgot to bring them out, so I had to ask for them again. The background music in the restaurant was uncomfortably loud and the signal kept cutting out. Finally and most importantly, I noticed the thigh in my meal tasted a little off. I took another bite and found that the chicken was undercooked and bloody. I showed the manager on duty and he said it wasn’t undercooked as he had done the cooking himself. I also told him about the poor service and he implied that no one was at fault because “they had been slammed earlier.”. I will not return.
… moreLauren Ayala
Went there for a quick dinner tonight. Ordered a 8 piece extra crispy family meal. After ordering and waiting in line for 15 minutes, we finally got to the window, where the lady notified me that they didn’t have extra crispy and it would be a 20 minute wait, I said it was fine, I’ll just take regular even though it wasn’t fine, the regular is never good, just didn’t want to wait even longer than I already had. I had kids that were hungry. She finally hands me the bag after another 10 minutes and tells me to have a great day, I check inside the bag and the biscuits are missing…she then says it’s going to be an 11 minute wait on biscuits. So she knew there was no biscuits, was just hoping I wouldn’t check and would just leave. She gave me 2 sides instead, which was nice. I get home and this chicken……..disgusting. Swimming in oil and SOGGY as can be. Half the skin fell off from being so wet. Almost $40 dollars for inedible food…again(this wasn’t the first time). It’s my own fault for continuing to go back. Save your money and your time and go to lees or drive to Popeyes. This place is garbage
… moreMartha Helderman
The chicken sandwiches are as good as the chicken dinners. One side of fries was free from the app by spending $6. Wish one could go in because they have a great buffet.
UPDATE:. I can not believe it has been a year since my last review. I know I have been in since. This time, I ordered the 3 piece Chicken Tenders Combo with Mashed Potatoes and Gravy, a Biscuit, and a Diet Pepsi. It tasted good, but I would have liked a meal with a breast and leg. What I would like to know is can people dine in. I know they don’t have the buffet open, because I looked in and saw nothing on it. The buffet was delicious. I hope it doesn’t close.
UPDATE: July 4, 2023- It has been about since December when I did my last review here. I received an email about their new Ultimate BBQ Chicken Sandwich, and I had to try it. I wanted a combo, which would have been cheaper, but the only drink available for a combo was Blackberry Lemonade, which didn’t sound too good. I had to order each item individually. I also ordered the Ultimate Recipe Fries and a Diet Pepsi. The BBQ sandwich was great. Besides the chicken and BBQ sauce, it also had on it bacon, cheese, and a pickle. It is a limited time only item, but I think it should be on the menu full time.
UPDATE: September 28, 2023-I went there the other day and ordered the Spicy Chicken Sandwich, Secret Recipe Fries, and Diet Pepsi. It was delicious! I just wish it had cheese on it. When I went to the drive thru window to pick up my order, I looked inside. There was no one eating inside, and the buffet was blocked off, so they may not have a buffet anymore. They got a new sign outside,but that isn’t enough. They need business inside.
UPDATE: January 11, 2024-It had been a while since I had KFC, so I decided to order a meal. I noticed in the app there was an offer for a free chicken wrap. All you had to spend was a minimum of $1! I decided to order a Classic KFC Wrap, Secret Ingredient Fries, and a Diet Pepsi. The wrap was delicious, but I wish it was bigger. It was small. Next time, I might order two and make it a meal.
UPDATE: February 3, 2024-KFC has updated their app, so you can now get points when you order, so I decided to give it a try. I ordered the Smash’d Potato Bowl with Nuggets and a Diet Pepsi. The app worked, and I got my points. A Smash’d Potato Bowl is mashed potatoes with cheese sauce on it and their Secret Ingredient Fries in it. I ordered mine with their Chicken Nuggets, just so I could have some chicken in it. It was delicious, and I am willing to order it again.
UPDATE: March 20, 2024-KFC keeps trying new things to get people in, and now they have come up with something different: the Chizza, which is four pieces of chicken topped with sauce, cheese and pepperoni, just like a pizza. The only thing different is that this location ran out of pepperoni, and they couldn’t get any more, but still just as good. Eating this was like eating a handheld Chicken Parmesan. The combo came with Secret Ingredient Fries and Diet Pepsi. It was delicious, and I am willing to order it again.
UPDATE: July 13 and 15, 2024-KFC is still trying new items, and now they got another new item: the Saucy Chicken Sandwich, which comes in three flavors: Honey BBQ, Korean BBQ, and Honey Sriracha. The Korean BBQ sounded good, so I ordered it on the app, along with Secret Ingredient Fries, and Pepsi Zero. When I got home and opened up my order, I discovered I got the Korean BBQ Saucy Chicken Nuggets, instead of the Korean BBQ Saucy Chicken Sandwich. I was pressed for time and didn’t have time to go back and get the correct item, so I ate it. I later called the restaurant and spoke to the manager. He said that was 100% his fault, and it was a new item, and he wasn’t used to making it. He said he would give me a free meal. I went back two days later and got my free meal of the Korean BBQ Saucy Chicken Sandwich, Secret Ingredient Fries, and Pepsi Zero. It was correct, and it was delicious! It was well worth it.
… moreUPDATE:. I can not believe it has been a year since my last review. I know I have been in since. This time, I ordered the 3 piece Chicken Tenders Combo with Mashed Potatoes and Gravy, a Biscuit, and a Diet Pepsi. It tasted good, but I would have liked a meal with a breast and leg. What I would like to know is can people dine in. I know they don’t have the buffet open, because I looked in and saw nothing on it. The buffet was delicious. I hope it doesn’t close.
UPDATE: July 4, 2023- It has been about since December when I did my last review here. I received an email about their new Ultimate BBQ Chicken Sandwich, and I had to try it. I wanted a combo, which would have been cheaper, but the only drink available for a combo was Blackberry Lemonade, which didn’t sound too good. I had to order each item individually. I also ordered the Ultimate Recipe Fries and a Diet Pepsi. The BBQ sandwich was great. Besides the chicken and BBQ sauce, it also had on it bacon, cheese, and a pickle. It is a limited time only item, but I think it should be on the menu full time.
UPDATE: September 28, 2023-I went there the other day and ordered the Spicy Chicken Sandwich, Secret Recipe Fries, and Diet Pepsi. It was delicious! I just wish it had cheese on it. When I went to the drive thru window to pick up my order, I looked inside. There was no one eating inside, and the buffet was blocked off, so they may not have a buffet anymore. They got a new sign outside,but that isn’t enough. They need business inside.
UPDATE: January 11, 2024-It had been a while since I had KFC, so I decided to order a meal. I noticed in the app there was an offer for a free chicken wrap. All you had to spend was a minimum of $1! I decided to order a Classic KFC Wrap, Secret Ingredient Fries, and a Diet Pepsi. The wrap was delicious, but I wish it was bigger. It was small. Next time, I might order two and make it a meal.
UPDATE: February 3, 2024-KFC has updated their app, so you can now get points when you order, so I decided to give it a try. I ordered the Smash’d Potato Bowl with Nuggets and a Diet Pepsi. The app worked, and I got my points. A Smash’d Potato Bowl is mashed potatoes with cheese sauce on it and their Secret Ingredient Fries in it. I ordered mine with their Chicken Nuggets, just so I could have some chicken in it. It was delicious, and I am willing to order it again.
UPDATE: March 20, 2024-KFC keeps trying new things to get people in, and now they have come up with something different: the Chizza, which is four pieces of chicken topped with sauce, cheese and pepperoni, just like a pizza. The only thing different is that this location ran out of pepperoni, and they couldn’t get any more, but still just as good. Eating this was like eating a handheld Chicken Parmesan. The combo came with Secret Ingredient Fries and Diet Pepsi. It was delicious, and I am willing to order it again.
UPDATE: July 13 and 15, 2024-KFC is still trying new items, and now they got another new item: the Saucy Chicken Sandwich, which comes in three flavors: Honey BBQ, Korean BBQ, and Honey Sriracha. The Korean BBQ sounded good, so I ordered it on the app, along with Secret Ingredient Fries, and Pepsi Zero. When I got home and opened up my order, I discovered I got the Korean BBQ Saucy Chicken Nuggets, instead of the Korean BBQ Saucy Chicken Sandwich. I was pressed for time and didn’t have time to go back and get the correct item, so I ate it. I later called the restaurant and spoke to the manager. He said that was 100% his fault, and it was a new item, and he wasn’t used to making it. He said he would give me a free meal. I went back two days later and got my free meal of the Korean BBQ Saucy Chicken Sandwich, Secret Ingredient Fries, and Pepsi Zero. It was correct, and it was delicious! It was well worth it.
MA “Boss Hogg” Clark
Chicken was fresh and excellent, same with the sides, and the best part is how good the biscuits were this time. Way better than the combo on the west side.
… moreamy chung
Update: 9/16/25: We got an 8 piece bucket and got home to find ONLY 6 pieces! This location sucks! Problem for us it’s the closest KFC to our home. Now we’ll have to check our order before we drive away.
6/2/25: You use the app and order and pay. App says order is ready for pick up and they don’t have it and you have to wait another 20 mins for them to make the order. Happened twice now. It’s just better to come and order at the counter.
… more6/2/25: You use the app and order and pay. App says order is ready for pick up and they don’t have it and you have to wait another 20 mins for them to make the order. Happened twice now. It’s just better to come and order at the counter.
Chris Reke
I’ll start with food is usually pretty good here. Problem comes with service. They don’t get orders right and they certainly never get them done in the shown window of time. I’ve come multiple times to pick up and they say they haven’t even started or didn’t see the order so I’ll have to wait. No thanks. Going to Lee’s.
… moreAshley Holtzclaw
We went through and ordered $60 worth of food, and they asked us to park, which was fine, BUT…we literally waited 36 minutes and they still hadn’t brought it out. We watched the guy bag up a big order which we assumed was ours (turned out it was) but couldn’t see where he set it. After another 10 minutes we went in and asked about our order and he said that was it sitting there on the counter, so nobody even brought it out after it was bagged up.
… moreLucille P.
Ordered all white meat bucket through drive through. (You pay extra for that) Staff said pull over it would take a few minutes. After waiting 30 minutes and witnessing others drive through and leaving with food went inside. Staff said sorry and will give you an extra breast, wing. Got that and it was good but the bucket of chicken was nasty, cooked in old oil. The Staff were playfully, pinching each selves, jovial. My takeaway is, the manager was probably home, probably works weekdays and my suggestion would be take a couple of slow weekdays off and actually do your job on the weekends? Recently visited at 11;36 am on a Tuesday they had run out of everything. No spicey wings. No white meat. They had 4 thighs, 2 drumsticks only. Really?
… more