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Visit your local KFC® at 9089 Fields Ertel Road for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Address and Contact Information
Address: 9089 Fields Ertel Rd, Cincinnati, OH 45249
Phone: (513) 683-0200
Website: https://locations.kfc.com/oh/cincinnati/9089-fields-ertel-road
Order and Reservations
Order: Order online
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Reviews
Michael F.
Take the reviews seriously. I visiting from California and fully understand why the originally Colonel Sanders stopped having his Kentucy Fried Chicken used for this KFC garbage. That’s what my order tonight was, notwithstanding my being told by an aloof, unconcerned young man who prepared my order. He gave me $16 worth of salty, dry “chicken,” mashed potatoes with cold, congealed gravy; and hard dry biscuits. Why, why do these businesses think this is fair and proper customer service? I’ll never go to another KFC, and I hope at some point this company will STOP their franchises from ripping people off or just shut them down. Money is just too hard to come by these days.
… moreTonya
The employees were friendly. Service was amazing. Food was cooked to order. The best KFC I’ve had in a really long time.
… moreangela
This is the first place I have ever written a review on. Employees were so micro-aggressive. When I was in the store, it was not busy at all and no one was in line to order. As I went up to the cash register, I had to wait around 15 minutes until someone would take my order when it was clear the employees had nothing to do and were walking around the store. When a staff member walked up to the cash register I was at, I started giving them my order and they walked away. During my wait, a man came into the store to pick up their order, and an employee immediately went to him to give him his order while we were still standing there and waiting.
After we got our food, there were more people who came in the store and they did not have to wait as long as we did. They got immediate attention and it raised my suspicions of racism as a person of color.
Going on, I ordered a combo meal that came with drinks and realized that they had forgotten to give me any so I walked back up to the register to ask for it. While I was up there, WAITING AGAIN, (by this time, customers have left the store and it was not busy) I overheard someone in the kitchen saying “They already ordered a combo meal and want more food again!? How much are they going to eat?” when I had not said anything at all. The meal I ordered wasn’t even a lot. I immediately left right after because of how rude they have been throughout my entire time at this location.
0/5 stars. Would not recommend this location of KFC.
… moreAfter we got our food, there were more people who came in the store and they did not have to wait as long as we did. They got immediate attention and it raised my suspicions of racism as a person of color.
Going on, I ordered a combo meal that came with drinks and realized that they had forgotten to give me any so I walked back up to the register to ask for it. While I was up there, WAITING AGAIN, (by this time, customers have left the store and it was not busy) I overheard someone in the kitchen saying “They already ordered a combo meal and want more food again!? How much are they going to eat?” when I had not said anything at all. The meal I ordered wasn’t even a lot. I immediately left right after because of how rude they have been throughout my entire time at this location.
0/5 stars. Would not recommend this location of KFC.
Wolf Cooper
Angry combative lazy employees. Yelling at some old guy. Can’t even get a to go order ready in less then an hour. Go to popeyes. Way better. They’ll be out of chicken too but at least it wont take them an hour and dont seem bothered by customers wanting to order food. Obviously no manager works here
… moreMichael Andry
We ordered a large bucket of chicken, 16 pieces. The chicken was extremely greasy and packed into the bucket, so tight that we couldn’t get a piece out intact. The sides were also very small in the biscuits subpar. I would refrain from ordering takeout from this restaurant.
… moreShane Devine
Worse experience I have ever had. My order got messed up and was missing half my order. When I called I asked for a refund for the parts that was missing. The manager was rude and unwilling to help. She hung up on me and had a lot of attitude. I would never eat at this restaurant again till that Manager is fired. Worse experience I have ever had.
… moreBrianna Wright
2025
About everytime I come to this location I am satisfied with the quick service & my food being hot & tasteful. Their mashed potatoes and gravy has always been my favorite.
… moreAbout everytime I come to this location I am satisfied with the quick service & my food being hot & tasteful. Their mashed potatoes and gravy has always been my favorite.
quinn
went around 8pm, was told to wait a little, but I didn’t mind! the man taking orders was incredibly kind and knowledgeable, and got me through the line quickly after. considering what fast food workers have to deal with, I greatly enjoyed my experience. and the food was delicious, even after a 15 min car ride home.
… moreJulie
Went to the fields ertel store and the man inside said they weren’t taking any orders because they were busy doing Online orders and pick ups.
I do not understand how a customer standing at the counter is less important than an online or door dash customer. We will not return to this location again. Perhaps they need a manager or something helping out. I wouldn’t of minded so much if we hadn’t already stood there several minutes being completely ignored. Bad service. This isn’t the way for kfc to make things better!
… moreI do not understand how a customer standing at the counter is less important than an online or door dash customer. We will not return to this location again. Perhaps they need a manager or something helping out. I wouldn’t of minded so much if we hadn’t already stood there several minutes being completely ignored. Bad service. This isn’t the way for kfc to make things better!
Steve Kiper
8/1/25 at 8:43 pm. Went to drive thru and they wouldn’t take my order because they said had to many customers in the inside. After rudely telling me to wait a couple minutes earlier.
… more