Kalli Loggins
This is the second time this week they’ve messed up my order. 2 white piece meal boxes doesn’t mean all dark meat. Both times. No honey or butter or napkins. The chicken sandwiches didn’t have the sauces and weren’t breasts. They used 1 tender in each bun. And both times it was cold as heck. I don’t understand. I don’t eat dark meat so it just gets thrown away.
… moreCHRISTINE JELINEK
They need to fire the manager. I’ve ordered 3 times. Once they said they gave my order to someone and they wouldn’t remake it, second time they took my order and it was delivered without chicken because they ran out of chicken and again today for the 3rd and last strike. No drink, wrong fries, no sauces and you gessed it 2 chicken breasts missing. They’re either so broke they steal customers food or they’re just lazy. The manager doesn’t care, keeps trash employees. The whole lot of them should go. Do not eat here!!!
… moreCritical Role
Best chicken sandwich I’ve ever had!! The service was wonderful great friendly helpful polite service. I highly recommend this KFC
… moreTina Morehead
This was the second time I’ve placed my order online to bypass the wait. And I still have to wait even when I get there and there’s always something missing from my order. From now on I’ll drive an extra 10 minutes across town to get better service.
… moreP W
I don’t have not one piece of shredded chicken in this Pot Pie
… moreMyssMosley92
Food was recooked and disgusted tenders were so hard I could even bite them and the person that answered the phone was snotty and wouldn’t even remake the food 10000000 thumbs down
… moreJustin Yglesias
I didnt catch the guys name but he had long blonde hair, he showed amazing customer service with us being as late as we were. i was expecting rudeness not because of it being a fast food place but because of us showing up close to closing time. Givem consderation for a raise he deserves it.
… moreXavier Terry
Ordered online pickup, couldnt go inside so I had to wait behind people in the drivethru for my order (Its barely past 6pm). Then I get home and Im missing pieces from my combo boxes, a biscuit, an entire side of mac and cheese, and who knows if my som even got an entire 8pc nugget, and my pop was so flat and had a chemical taste. Tried to call and talk to them, nobody even answered the phone. STRAIGHT UP LAZY AT THIS LOCATION!!
… moreIndigo Harris
Today is 7/2 @ 2pm and the young lady on the headset had a really bad attitude. Her tone, the way she looked when I got to the window to pay and a young man was there so careless. I’m trying to pay and he looks at me, takes a drink out of his bottle then proceeds to open the window. She kept saying “we don’t have anything spicy”, but I’m looking St yet menu and clearly there is other spicy items. I originally wanted the bucket of chicken, that’s when she said they didn’t have anything spicy. Not chicken, but anything. I haven’t been to a KFC in 3 years and decided to go today and quickly regretted it. Customer service is just not what it used to be. This generation is so careless about how they treat and talk to their customers/ guest. Ghetto, rude, nonchalant and careless is what I got from the Monroe location today. Needless to say, I’ll never go back or send my friends nor family there again
… moreRene L
So I get off work I’m doing 12 hour shift, feel like cooking after doing 12 hours who does? So I stop at KFC and this is the second time this week I stop by and did not get service..
And I know this is always a certain vehicle that’s out there when you don’t get service, so I’m assuming that’s the worker the closer that does not want to do their work I come in at 9:15 PM September 12, 2024 is she tells me they are a chicken, earlier this week she said they wasn’t serving no one but DoorDash! What does she mean?
Who authorized her to do that?
Not to mention that they have piss, poor attitude how come people with the unbelievable disrespectful attitude, like to work in hospitality or serving people!!
You need to serve no one with that attitude!
I highly recommend, but they said the secret shopper in there, and don’t tell no one when you send a secret shopper in there let it be in an hour !
Because I am going to call corporate and asked them, why did you run out of food on September 12, 2024 at 9 o’clock because I got there at 9:15 a little bit before !!
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