Drekus Gaming
I went to KFC today and I bought a five piece tender meal and a 6-piece wing meal can anyone help me to understand why I paided almost $30 for burnt strips and hard wings and it tastes like I’m biting in the bricks it’s ridiculous these people are making money off of us and we can’t even get a good meal and we’re paying out our backside for it I’ll show you myself I took pictures.
… moreShannon Smith
I ordered the five piece with 3 breasts and 2 wings. I got 3 thighs and 2 wings. Half the staff was smoking at the entrance. It was an awkward experience. Then I stood at the counter for 5 minutes before I was greeted. I’ll admit, it was very good, but I will not return for a while.
… moreBrenda Nichols
This KFC on Danny Thomas is not concerned about the customer. 7-13-25 1:08pm. I asked the lady for some hot fries and she just kept taking my order, without answering my question about the fries. I ordered the $7 Fill Up box with chicken strips and fries with drink. I asked the lady again about the fires at the window and she replied I got you covered. She said, What Im gonna put cold ice on the fries, come on now I’m about to let the devil use me. I said okay, because the last time I came I received cold hard fries. She told me, don’t go letting the devil use you (me) I said oh I’m not letting the devil (him ) use me honey. For one thing, you don’t talk to customers like that and she over charged me. I didn’t ask for a large drink, but she charged me for one. The box don’t come with a large drink and she didn’t give a straw either. I had to ask for napkins. I received my food and I told the lady thank you.
Now, I had just left church and I was hungry. I drove off and entered the expressway. I’m driving and I opened my box and the fries was hot. I smiled. My chicken strips was hard and dry and hard to chew. My smile turned into a frown! Wow really KFC! I’m driving and couldn’t turn around.
I was very disappointed. My biscuit was dry and hard. I’m like, what the hell is going on. Really KFC. I can’t eat. I begin to drink my drink. It tasted like water favored something. Yeah watered down drink. Im disappointed and I’m frustrated and taking pictures of my food driving. This was a waste of my gas, time and money. How can the COOK treat a customer like this? The cashier didn’t fix the box. I said, She could have double checked the boxed for freshness. But she didn’t. This makes the company looks bad. I asked myself. Why? I said I’m reporting this mess.
Now I had a wonderful time at church and the devil is a lie. They gave me old hard chicken strips, they wouldn’t eat them themselves. No dessert bars. So, I went to another KFC because I was hungry. I wanted to eat something before my head hurts. Yess I could have went back to Danny Thomas store. I had already driven to faraway.
I went the KFC in Frasyer. and received good customer service and fresh food that was hot. I ordered the same $7 fill up box and I received the correct size drink and the drink tasted great! My chicken strips and fries was fresh and hot. The young man was very nice to me. Thank you good service does matter a lot. It keeps the customer coming back.
… moreKatrice
This is the worst kfc I’ve ever had. The drumstick was the size of my big toe and it was stale. The breast looked fresh but the skin tasted like old grease. It was terrible. The biscuit was old. I asked for another and it was moist but I asked for honey. She handed me the bag like it was some in there and it was not. Then said she didn’t have any. Then gave me brown paper towel for napkins. Terrible. Won’t be dining at this one again.
… moreNadine Hamed
The regular service and food were great but when I asked for a water cup the gm said we don’t do water cups and that’s messed up because I’m guessing they charging full price for water because they don’t want to give the homeless people around some water like what that’s messed up especially how hot it be. Correct me if wrong.
… morejohn rockett
I got a chicken pot pie and it was good until I started getting chips on bones. The 1st 2 I let slide but the 3rd I threw it away. Imagine if a young kid or older adult would have gotten that pot pie. They would be choking to death without nobody knowing why
… moreEliza Denise Royal
Get it before the store closes. This is the best chicken. It was better than Gus’s or Jack’s. The chicken was hot, juicy, and meaty. The outside crust was flavorful. I usually just eat the chicken meat. I ate the outside crust also. The cashier included a biscuit. I gave the atmosphere a four since the location is downtown Memphis. It was worth the visit.
… moreCory Beard
Poor drive through design. Had to wait on food to be done and they had me circle around and sit in the parking lot. To do that, you have to get into traffic. Just poorly designed. When they brought food, didn’t bring napkins or forks, so had to go back in to get. Panhandler hit me up. Food was good…just poor location.
… moreAshley Bridges
Waited forever for food in the drive thru. They wouldn’t even allow us to pull up to the window after ordering. Told us to stay behind the pole before the window. Finally they motioned for us to pull up to the window to pay after 10 minutes then made us drive around and park and wait again just to get the food. The lady at the window was very rude.
… moreC J
Poor customer service. They will not come to the front counter and take your order but will look at you and keep doing other things
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