Timmy Beacham
This place took good care of me and my family when a simple mistake was made. Their manager on shift, Marla, was extremely polite and made sure it was resolved. I will be going back
… moreJennifer Cameron
Ordered original 16 PC meal. Asked to wait 15 minutes for original because crispy was all they had ready. No big deal, I waited. Get home and look. It’s all burnt crispy and they didn’t give me the gravy with the mashed potatoes. I’m done eating out!
… moreNormaJean Thomas
Got the 8 for $10 except I got 7 for 10..call and was told I’d get 2 peices free by Collin…2/3/26
Went back today for same Special and was told they wouldn’t honor it cause too long in between the visit…
This is Rome Kentucky Fried Chicken Place and Tasha was manager!!!
Horrible…SMH…
Nor
Never going there Again!!!
NormaJean Thomas
… morealee8kailei
So it’s 8:15 pm and I was told by a manager they weren’t dropping any more crispy chicken tonight. It’s 8:15 on a Friday night, they don’t close until 11. On top of that, they tried to serve food that has obviously been sitting up and drying out for probably at least 2-3 hours. Oh, and the lobby is closed. Absolutely the worst customer service and food. Yes, they are making it fresh, but only after I had to tell them repeatedly that they don’t close until 11 and it’s only 8:15, there is no reason at all that they can’t drop fresh chicken. If you don’t want to do your job, GET ANOTHER JOB AND LET SOMEONE WORK THAT ACTUALLY WANTS TO WORK. KFC is being ruined by incompetent workers, it doesn’t matter what they try to do to improve. Workers like these are what’s killing their business. As you can see from the image, it’s not even dark yet and the rude heffer photographed definitely don’t need to work with the public, extremely incompetent.
… moreDorshada Cheeks
I tried to call to the store before my order was placed. I couldn’t get no one on the phone because I was gonna remind them that I wanted chicken nuggets instead of boneless chicken in my bowl which they gave me chicken nuggets, but they owed and they still ain’t answering the phone. Oh yeah an it’s on two pieces of meat.
… moreVickie Ellis
Was nice and warm inside after being out in the cold. And we had a very nice and personable Cashier who told us about the latest deals and specials. Food was hot and plenty of it for our money! We will DEFINITELY go back!!
… moreJonathan Allen
Friendly staff when we got there, patient and answered all my questions. Fatima and Ms. Marla were exceptionally engaging and made my dining experience with my wife fantastic.
… moreC “Clarkie” M
The food was good. The chicken was fresh, and hot fries were ok. It was quiet but relaxing. I went around lunchtime. I saw a lot of awful review, but my visit was pleasant.
… moreronald woodard
ordered the family meal, everything was great, except for the fried chicken, very bland, no 11 herbs and spices.
everyone in the family said the same.
wife was going to Publix to get replacement chicken, it was that bad.
… moreMichael Thornton
Well now, where shall we begin? We got MOST of the food. The tenders that came with the order because of the amount we spent and, the fries we paid for, were missing. This was a mobile order so I went to pick it up. He handed me the bag and said, it was heavy. I asked him 3 times if that was everything. He either ignored me or wasn’t listening, either way, he locked the windows and went back to whatever. The food was never that great so, we won’t be back. This was ridiculous and, keep in mind this is other peoples money not yours. Do it correctly or don’t bother at all. Good bye!!
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