Latriece Black
I placed an order using KFC mobile app today at 12:48 pm I intended for the order to go to Loris South Carolina location, but it was sent to the Conway South Carolina location. As soon as I paid the confirmation stated that it was sent to Conway kfc so I called and spoke with a representative that stated that he could not help me I had to call the 1800 number to cancel and ask for a refund. I called and spoke with a man who had me answer questions for 8 minutes then transferred me over to the refund department spoke with a woman for 7 minutes all for her to tell me that I couldn’t get a refund because it’s showing that my order was filled I then told the woman that is impossible. There is no way that they could have filled two famous bowls in the 43 seconds that it took for me to call them to transfer the order to the loris location so I called the Conway location again to speak to a manager then the manager stated that the system is stating that the order was filled I then explained to the manager that I called as soon as my payment went through and asked if the order was fill or not the manager said when you use the app the order comes through as filled this is completely ridiculous I will be reporting this establishment to the better Business bureau, the attorney general and also my bank.
… moreDerek Cross
2nd time going thru to have my 8 piece meal have 4 thighs in not what us suppose to be in it.
I live 35 minutes from store. Just grab on way home. For the manager to want me to bring it back and get it corrected. Do it right first time. Not driving over a hour to get a replacement.
… moreTeresa Williams
They got the order wrong 3 times and we were inside. The biscuits were so hard you could have used it for a hammer. Got one of the cakes to go and it was delicious. Best part of the meal
… moreBrian Schoen
11/22/25 @ 4:54pm…We paid another visit to this KFC(Church St Conway, SC). This KFC always seems to be one of the cleanest we’ve been to. The staff is always cleaning the tables, sweeping the floor and picking up the trays.
The Crew at this Location is always welcoming and pleasant. I have to give a shout out to the crew tonight: Dest, Britt, Evan, K & Kelli. They were great on this night.
Our food looked good, hot and was fresh. Sometimes you go-to a restaurant and you can just tell the items have been sitting under a heat lamp for a while.
Kudos to this KFC especially it’s staff. Keep up the great work!
… moreHolly Burgess
I did a mobile order. And I walked inside after I had placed a second mobile order. And watched the man who was doing the register walk back there and make a chicken little for me and used his fingers to reach in and grab a pickle to put on it without any gloves on. So gross. Can’t even get a refund because I did it online.
… moreTHE EMPRESS
Chicken popeye is very good depending on cashier. Make sure to visually see your food before leaving. They will give you the burnt dry out food if you’re not looking. I drove 20 miles to give them the food back. They would not give me compensation ( a drink or another pie ) for the trouble of bringing back food they knew should have been thrown out. The manager on this shift just wanted to replace the pie with another as if that was going to satisfy me for burning my gas to bring back food that should have been thrown out
… moreFrank Herbert
Ordered hot tenders 6 piece with extra hot sauce was charged 3 dollars for the extra sauce I got no sauce walked back in the restaurant and talked to them about it they said they were not allowed to give me extra sauce but it was ok to charge returned the chicken but the manager wouldn’t let me have my receipt back he made me a copy and just walked away from my wife
… moreCodie Morehead
Finally someone cooked the food right. The popcorn chicken was not overcooked minus one or two pieces, and the pot pie was cooked to bliss. The crust was nice and golden, and the inside was very good. Look at that crust.
… moreJeff Richardson
Best KFC I’ve had in a long time , very impressed on the fresh food and great management they take care of you
… moreFreda West
The 8 piece original bucket the chicken was cooked to long and the biscuits were over cooked they were hard (to the point I had to give them to my dog) we couldn’t eat them
… more