KFC

  3.0 – 307 reviews   • Chicken restaurant

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Visit your local KFC® at 7751 Gateway Lane for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery KFC 28027

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Reviews

Laura Shinn
Went to this location today. Got tacos and 2-2 peice boxes. Chicken was not great but what got me was when I looked at the biscuit and it looks like mold on it.. I was not going to submit a review but at this point I feel sick and I know it is because of that. That mold is not hard to miss
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Teri Marie
I’m 9 months pregnant and was craving the new spicy wings. I ordered 12 of them around 9 pm ish 09/18/25. I bit into my wings and they were completely raw, bleeding!….. Check your chicken guys!…. I Pray I don’t get sick
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PAUL W.
Went there on Thursday Oct. 23, 2025. I say that, as I was looked after by a tall, light skinned African American young man. He was very courteous and extremely professional. I don’t often post about fast food service, but the experience at KFC in Concord warrants a shout out!
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small small
I don’t know what happened tonight!?! The people got some loving or a raise, but the service was incredible! The guy took his time with my order at the window and the lady at the window asked me if I wanted different types of condiments for my meal and my meal was really good!
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Phons. S.
My crunchy tacos were soggy. What happen to the Nachos Belgrande, it’s like 1/3 the size now, and then they had sour cream, which I dislike, had to take it back, and she was not happy cause she made it wrong & had to remake it right.
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Michelle V.
The advertised food tricked me. The chicken nuggets and biscuits were not the size on the ad. The chicken nuggets were like popcorn chicken size and the biscuits were fifty cent piece size. See the photo of the $20 boxed meal. I will not order that again. That meal barely fed 2 adults. The food looks bigger in the photo but it’s not.
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J D
To salty….came by for a chicken pot pie and could not eat it because the salt level was super high…..and it was dry. Crazy part is I thought it would slam on this side of town but should have went to another location
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Khang Vo
The chicken here are absolutely awful. Not only are they dried up and taste like cardboard, the pieces are pathetically small. Their 8 piece bucket is half the height of 8 piece bucket anywhere else. I picked up within 15 minutes but the french fries are already soggy, must be leftover instead of newly made. They’re so cheap they even watered down my drinks with 75% ice. Will never eat at this location again. The only reason it’s not 1 star is because the inside looks clean and bright.
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Brittany Gosnell
I placed a mobile order at 5:35 PM and received a message at 5:44 PM letting me know my order was ready for pickup. When I arrived, I was told that someone else had already picked up my order. I was then informed they were waiting on fries and that it would only be a 3-minute wait.

After waiting significantly longer, I asked to speak with a manager. Unfortunately, I was only offered a cake as compensation, which didn’t feel like a meaningful resolution given the situation. I didn’t actually receive my full order until 6:33 PM—almost an hour after I placed it.

The experience was frustrating, especially given the lack of urgency or real accountability. I understand mistakes happen, but this was handled poorly from start to finish. Very disappointing.
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Malahah Waller
I’m giving 2 stars because the food quality is great but the service at the drive through window was terrible on 7/19. I didn’t have all parts of my order which I told the guy at the drive through. He continues to look at me as if I didn’t know what I was talking about. Waited an extra 5 minutes on a lemonade and then one of my sides was wrong. I didn’t ask y’all to come to work, you don’t have to be rude especially if I’m being courteous and spending my money. I knew finding help is scarce but again, I’m not a nasty customer because I know the service industry is hard.
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