Stephen Lusk
Overall, this is a decent KFC. We’ve had good luck with quality. We tend to visit at dinner time so the food tends to be fresh, both sides and chicken. Service can be slow, but let’s face it, a large number of people get big meals and that can take time to put together. For the most part, all is good. The wings do tend to be average to small size, but decent. The dining room maintains a lunch only opening time which is not great. It’s been that way since covid. We have experienced overall good quality, average wait times and their order accuracy is quite good.
… moreKatie Michele
Are these people’s to go orders sitting outside because the lobby closes at 3pm?……….
… morejeremy latsch
Absolute crap! The Dinning room closes at 3 so don’t plan on eating dinner here! Don’t waste your time
… moreBradley Stokes
When you order a 2 piece and they count one that they give you thats a little bigger than a quarter as 1 piece, thats sorry. They must’ve harvested this chicken as soon as it came out of the egg. Seems to be standard practice at this place to put a chicklet size piece of chicken in your order and count it as 1 piece. Wish they’d do the right thing.Its sad when theres more meat on Frog legs than chicken from this place.
… moreJeff Willis
Remodeled and ready, dumplings were delicious.Well that didn’t last long due to that damn C word! Sure miss the buffet and especially those dumpling. Hope they open the buffet up again!
… moreMary Douthat
It’s very sad how this KFC has went down . I used to love it and frequent here but they don’t care anymore . I visited today and got a famous bowl . They served it cold and they only added 4 popcorn chickens for the whole bowl. I complained and was given a very dismissive attitude . She said “I’m just going to refund you “ rolled her eyes at me and acted like she could care less . She was a bit standoffish .I wasn’t greeted when I entered the place nor was I treated like a valued guest. No “thank you “ or anything. The Rocky Mount area deserves a better KFC
… morejae t
my friend got food poisoning yesterday and my aunts chicken wasn’t even cooked
… moreLolisa Young
I used the drive through. I ordered an eight-piece. Worst chicken ever. It must have been 2 days old. I actually ended up feeding it to my dog.
… moreS K
I redeemed an offer on the KFC app that stated if you ordered 5$ or more you received a 3 piece tenders box for free. I placed an order using app. The order showed an error message that order was not received. So in the parking lot of KFC, For some crazy reason, this location doesn’t let anyone into restaurant after 3 pm. So, I placed order again. This time the app said order placed. I go to order speaker and explained that I had to place 2 orders on app because fist gave an error message. They said drive up to pick-up window. As I’m wating to get to pickup window, I look at app and it looks like 1st order has now gone through and 2nd order is in progress. I get to to pickup window and explain what I have done and tell them I only want 1 order. Please cancel one of the orders. I was told by the manager, Debra, that she could not cancel the order in progress. I would have to do it in the app. She would not give a refund for the 2nd order. I asked her where on app I could cancel order. Debra said she didn’t know with an attitude. Same attitude she has had for years. Not a good one for someone dealing with public. Another employee walked up and tried to help. But couldn’ find anywhere on app to cancel 2nd order. He suggested calling corporate and asking for refund. So I left with only the 1 order even though I had paid for 2. After going home, I decided to go back and get the other order I had paid for. I get to KFC and tell them Im picking up an order I placed on the app. After giving my name, Debra, the rude manager, says she recognizes me from before and doesn’t have any order for me. I told her the app has charged me twice and I want my 2nd order or my money back. Debra, the rude manager, tells to pull up to pick up window. I pull up to window in less than 10 seconds. Debra, the rude manager, hands me my order with no comment or thank you. Wonder how that order was prepared, boxed, and bagged in less than 10 seconds. I’m very thankful that Zaxbys will be in Rocky Mount soon.
… moreJeremiah
Really clean place. The cashier was professional. The food was hot and fresh and they didn’t skimp on the sides for our family meal. All utensils and side items like salt pepper and hot sauce was in the bag. The only thing I’m wondering about was the color of the breading was a little darker than should of been. They probably should change the grease more often or the temperature of the fryers are too high. I didn’t get a burnt taste though which was good!
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