KylePk
Walked inside, skipped the kiask and waited at the desk because I wanted to pay cash, patiently waited 10 minutes. Worker said to other worker, looks like they don’t know how to use the kiask. I just left after that.
… morePrincess Reddick
My chicken was delivered to me old and not cooked all the way thru this is disgusting and I will be giving corporate office a piece of my mind shame on them DO NOT EAT from kfc in Horseheads NY
… moreCSK Voids
Let me tell you about the greatest fast food employee to ever lace up an apron. Tim. Tim is the Assistant Manager for this location. The absolute professionalism, dedication, integrity, and excellence demonstrated by Tim on a daily basis is second to none. In a world full of fast food workers who care so little for their job, let alone the people they serve. Tim is the exception. Tim not only cares deeply about the customers he serves and always makes something right if it is wrong, but also has a phenomenal work ethic and strong leadership & morals. In my whole life I have never witnessed such a hardworking and inspired KFC employee with a kindhearted soul. I believe Tim could be the CEO of KFC. In fact, I believe Scott Mezvinsky should personally thank Tim for being such an amazing representation of the company’s down south roots and community driven hospitality that their franchise has praised since the beginning in 1930’s Kentucky providing a down home oasis in an otherwise strictly northern yankee buffalo bills cheering city. So from all of us from the community Tim serves, we thank you for your extreme dedication to service and unrelenting courage in a troubling time and chaotic part of the year. and less we forget, Tim couldn’t do it alone, we also thank all the supporting staff who made it possible for Tim to reach his full potential as the greatest fast food professional of modern history.
… moreJayne S
I’ve been here a couple of times. Service has never been the issue. It is a quality issue. Ive received biscuits that were like hockey pucks. Dry. I usually get the tenders and it is a bit of a disappointment. Always extra small to the point that it could have been a nugget. 2/3 of the box was empty.
… moreAza Kh
I stopped by at 9 PM, but it was closed. Then I drove to the drive-thru, and the guy there was really rude—he didn’t want to assist me. I asked him about my order to make sure everything was correct, and he just sighed. That’s really ridiculous.
… morefayth wiggins
Went threw the drive threw and the guy didn’t remember which soda was witch so he took the lid off and put it up to his nose and says that’s rootbeer I’m like wth
… moreAlana Dent
Sat in the drive thru for well over 10 minutes without anyone taking my order. No line. Nobody in front of me. Nothing. At 530pm. Straight ridiculous. There wasn’t a single car in line or inside. Place is trash.
… moreMatthew Page
The food here was fine. Nothing spectacularly good nor spectacularly bad. However you CANNOT have it your way here. No, no, no. Don’t you dare try to swap something out in your meal combo. Apparently Burger King is the place to go if you wanna have it your way. Or like that episode of the Simpsons where Marge has a nervous breakdown and she goes to Rancho Relaxo and Troy McClure says, ‘Have it Your Way, Baby!” Well, not here at the KFC in Horseheads, NY anyway. Go to Burger King or Rancho Relaxo if you wanna have or your way.
… moreAnna Viele
I would give a zero if I could. We are tired of ordering 1 or 2 items and being asked to pull around to the front when there is no one behind us. Then, 20 minutes later, one of us has to go inside because they forgot about us. Its one thing if they were short staffed and slammed, but when we were there, the inside was empty and staff were twiddling their thumbs. Manager was extremely rude. Update: They are now under new management and service is very much improved.
… moreSteven Mickinkle
I order a famous bowel and kfc fries . Well didn’t get my fries and I got build your own kfc bowel at home. Pissed
… more