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Address and Contact Information
Address: 6344 Clemmons Point Dr, Clemmons, NC 27012
Phone: (336) 477-2840
Website: http://www.ketchiecreekbakery.com/
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Ketchie Creek Bakery & Cafe – Mocksville and Clemmons, NC
Modern bakery, deli, coffee shop with two locations in Mocksville and Clemmons, offering delicious sandwiches, salads, pastries, lattes, espress, and more!
Ketchie Creek Bakery and Cafe Clemmons – Facebook
. 6344 Clemmons Point Drive, Clemmons, NC, United States, 27012 ; . ketchiecreekbakery.com ; . Specialties ; . (336) 477-2840.
Ketchie Creek Bakery and Cafe Clemmons, [6600 – MapQuest
Get more information for Ketchie Creek Bakery and Cafe Clemmons in Clemmons, NC. See reviews, map, get the address, and find directions.
Reviews
JP Steve
03/10/2026: Updated
Thank you for your response, Ms. Welborn. I need to correct your stated information. I placed your response words in double quotes and followed up with the technically corrected information.
“As for the water, we do charge a small $.25 fee to help cover the cost of cups and supplies.”
– The issue with the tap water was never about the cost; it is about being transparent and not being sneaky. There are no posted signs indicating a charge. I returned one of the Styrofoam tap water cups to Jessica since we ordered only one tap water. I mentioned to Jessica that we thought one of the cups had the lemonade and would wait until it was ready.
“…about your kale salad (since we were out of potato salad) in which he gave you a free cream horn in return.”
– The kale salad topic was never brought up nor discussed. Since you were out of potato salad, I requested if it would be possible to SUBSTITUTE (not to receive for free) a cream horn. The price for one potato salad side is $3.75 and the price for one cream horn is $3.79. The second person in the party ordered the cucumber salad in place of the potato salad. I need to make it clear to you that nothing was for free in this transaction!
The entire point to my initial review is to let others know that they will enter into a sneaky deal of having to pay for tap water when there are no signs posted for a charge nor verbally stated at the time of ordering. If you are charging for tap water, it becomes a drink and should be posted on your menu.
Original Review:
03/06/2026: Have you ever felt that a service isn’t being transparent? It gives you a sick feeling in the gut… a gut feeling. This was our experience at Ketchie Creek Bakery today. We approached the register where Brenna was all cheery and smiley, trying to make small talk. We ordered our sandwiches, sides, 1 lemonade and 1 tap water. As we’re ordering, there was no verbal confirmation nor was there any display to the customer, validating the order. Two Styrofoam cups were handed to us with lids. After finding a table, we inspected the cups and found both cups were water. The lemonade wasn’t there. Before approaching the counter, I picked up our receipt to verify a lemonade was ordered. It was. However, what I discovered was the CHARGE for tap water! This was the punch in the gut!! There is no place on their menu stating there is a charge for water nor did Brenna state there is a charge for water. For us, it wasn’t the amount; it was the “hiding” the fact there is a charge. My mind goes to: what else is Ketchie not disclosing? This is an example of having no respect for their customers. When I approached the counter to request the lemonade, I spoke with Jessica. She was very understanding about the lemonade which she delivered to our table. (Thank you, Jessica!) With her approach to the lemonade, I decided to share my feedback on the “hidden cost” on water. She indicated she wasn’t the manager. I would need to talk to the assistant manager. He has a personality that shouldn’t be in the public light. He’s an avoider. Jessica would be a MUCH BETTER manager!! This is the reason for the 2-stars instead of the 1-star.
There is no place on their menu stating there is a charge for water nor did Brenna state there is a charge for water. Even as I write this review to share with others who might care about transparency, I’m still sensing the “punched in the gut” feeling.
What are the other things being covered up and not being disclosed to the customer base?
… moreThank you for your response, Ms. Welborn. I need to correct your stated information. I placed your response words in double quotes and followed up with the technically corrected information.
“As for the water, we do charge a small $.25 fee to help cover the cost of cups and supplies.”
– The issue with the tap water was never about the cost; it is about being transparent and not being sneaky. There are no posted signs indicating a charge. I returned one of the Styrofoam tap water cups to Jessica since we ordered only one tap water. I mentioned to Jessica that we thought one of the cups had the lemonade and would wait until it was ready.
“…about your kale salad (since we were out of potato salad) in which he gave you a free cream horn in return.”
– The kale salad topic was never brought up nor discussed. Since you were out of potato salad, I requested if it would be possible to SUBSTITUTE (not to receive for free) a cream horn. The price for one potato salad side is $3.75 and the price for one cream horn is $3.79. The second person in the party ordered the cucumber salad in place of the potato salad. I need to make it clear to you that nothing was for free in this transaction!
The entire point to my initial review is to let others know that they will enter into a sneaky deal of having to pay for tap water when there are no signs posted for a charge nor verbally stated at the time of ordering. If you are charging for tap water, it becomes a drink and should be posted on your menu.
Original Review:
03/06/2026: Have you ever felt that a service isn’t being transparent? It gives you a sick feeling in the gut… a gut feeling. This was our experience at Ketchie Creek Bakery today. We approached the register where Brenna was all cheery and smiley, trying to make small talk. We ordered our sandwiches, sides, 1 lemonade and 1 tap water. As we’re ordering, there was no verbal confirmation nor was there any display to the customer, validating the order. Two Styrofoam cups were handed to us with lids. After finding a table, we inspected the cups and found both cups were water. The lemonade wasn’t there. Before approaching the counter, I picked up our receipt to verify a lemonade was ordered. It was. However, what I discovered was the CHARGE for tap water! This was the punch in the gut!! There is no place on their menu stating there is a charge for water nor did Brenna state there is a charge for water. For us, it wasn’t the amount; it was the “hiding” the fact there is a charge. My mind goes to: what else is Ketchie not disclosing? This is an example of having no respect for their customers. When I approached the counter to request the lemonade, I spoke with Jessica. She was very understanding about the lemonade which she delivered to our table. (Thank you, Jessica!) With her approach to the lemonade, I decided to share my feedback on the “hidden cost” on water. She indicated she wasn’t the manager. I would need to talk to the assistant manager. He has a personality that shouldn’t be in the public light. He’s an avoider. Jessica would be a MUCH BETTER manager!! This is the reason for the 2-stars instead of the 1-star.
There is no place on their menu stating there is a charge for water nor did Brenna state there is a charge for water. Even as I write this review to share with others who might care about transparency, I’m still sensing the “punched in the gut” feeling.
What are the other things being covered up and not being disclosed to the customer base?
Angie Rogers
We really like the Mocksville location for desserts and salads, but have not been to Clemmons. We simply wanted a sourdough bread for the grilled cheese kids meal. We were refused the sourdough, and charged the price of an adult meal instead for the same food. I even offered to pay a small up charge for the sourdough and was refused. The menu doesn’t indicate anywhere that the bread cannot be chosen, and in fact, lists the entire bread options above the kids meal. It’s a deli with bread choices, so choices for children should be allowed. I don’t understand the refusal. It was all young staff simply just hanging around chatting with only one young lady at the register trying to be helpful.
The adult half sandwiches left much to be desired, appeared tossed together, and were soggy. It was a melt and nothing was melted, and it was only cold, sliced chicken. It was simply too many issues for one meal. We won’t be back to this location.
… moreThe adult half sandwiches left much to be desired, appeared tossed together, and were soggy. It was a melt and nothing was melted, and it was only cold, sliced chicken. It was simply too many issues for one meal. We won’t be back to this location.
Tracy Berthelson
Stopped in to get some drinks. Alyshia took care our order. She was very friendly, helpful and knowledgeable! I ordered the Mexican Mocha. Wow! Great spicy heat flavor!!! It was DELICIOUS!!! My daughter got the Berry Protein Smoothie. She really enjoyed it. Besides the drinks, they also have great food as well. They also have local products to purchase! Looking forward to coming back!
… moremike
The younger staff members need to work on their customer service. Instead of talking to each other, they should engage with the customers waiting to buy something from the glass case. Please do better.
… moreDeborah Hartman
Today I had the delicious kale salad and the chicken pie for lunch. The chicken pie was a disappointment because the chicken seemed to be missing among the gravy and crust. Everything I have had previously in this location has been of much better quality.
… moreThe Marcum Tribe
I’m rating it 3 stars JUST based on what I had. Would love to go back and try some other things for sure. I got an iced coffee, it was alright…and a GF brownie that was also just “alright” wasn’t anything I’d get again. Barista was friendly & the place is super cute and fun inside, seems like a lovely option to hang with the girls. They also have a kids menu, that’s nice and places to sit outside too. I would definitely go back and try some other foods.
… moreJosh Pagano
Solid deli options at a reasonable price. I would appreciate if they didn’t cover you over in styrofoam for dine in. Seems there is no dishwasher on the premises. If it needs to be disposable why not paper? In a world where so many businesses are stepping up and trying to do the environmentally responsible thing, Ketchie Creek is lagging behind.
Also, I think we might have come on some sort of bring-your-teen to work day. There were a dozen young people behind the counter with only 3 of them serving customers at any one time. There was one adult staff member doing her very best to guide the young employees, but it looked like herding cats. The sheer quantity of staff milling about was shocking, but what was more astounding is that none of them thought to bring our meals to the table. You’d think they’d serve us just to stop the boredom of standing around and chatting with one another.
I appreciate the vision behind this family-owned business, but it doesn’t quite hit the mark.
… moreAlso, I think we might have come on some sort of bring-your-teen to work day. There were a dozen young people behind the counter with only 3 of them serving customers at any one time. There was one adult staff member doing her very best to guide the young employees, but it looked like herding cats. The sheer quantity of staff milling about was shocking, but what was more astounding is that none of them thought to bring our meals to the table. You’d think they’d serve us just to stop the boredom of standing around and chatting with one another.
I appreciate the vision behind this family-owned business, but it doesn’t quite hit the mark.
Jeanice E
I bought 4 desserts to try. Cream horn, lemon square, amaretto cake slice, and a parfait. Everything was extremely sweet even the little kids didn’t want it. rlly needa loosen up w the sugar n incorporate lighter moose alternatives in some of these.
For the Parfait we expected a lighter moose, but it was essentially cake inna cup- very thick n sweet. Crème horn was also denser than I expected very heavy and sweet. The amaretto pound cake was dry and tasted only of almond extract. Lemon square I won’t complain i wouldn’t buy it again tho.
I think the staff was very sweet tho nice environment but sheesh yall, im not exaggerating about the sugar. Reminds me of crumbl cookie, idk how people can handle it
… moreFor the Parfait we expected a lighter moose, but it was essentially cake inna cup- very thick n sweet. Crème horn was also denser than I expected very heavy and sweet. The amaretto pound cake was dry and tasted only of almond extract. Lemon square I won’t complain i wouldn’t buy it again tho.
I think the staff was very sweet tho nice environment but sheesh yall, im not exaggerating about the sugar. Reminds me of crumbl cookie, idk how people can handle it
Gerry Tetreau
Had a grilled croissant egg cheese and sausage. I was excited for a great sandwich but was disappointed with a flattened croissant with cold cheese and cold sausage.
Coffee was weak and had to buy a shot of expresso to bolden it up. If you are looking for some pastry, this may be the spot, it all looked delicious.
… moreCoffee was weak and had to buy a shot of expresso to bolden it up. If you are looking for some pastry, this may be the spot, it all looked delicious.
Jenny McKee
Very cute coffee shop and bakery in Clemmons! I stopped in to get takeout pastries, but would love to go back with a friend and have a coffee date! They and a variety of cakes, cupcakes, cheesecake slices, and bakery items. I was very excited to find some creme horns–I got a classic creme horn and a specialty one, which had a mix of creme and cannoli filling. The special one was tasty, but the classic creme horn was excellent–great flavor! I will happily return to try more of their items!
… more