Kerby’s Koney Island

  3.8 – 405 reviews   • American restaurant

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Frankfurters, chili & Greek favorites from a long-running, family-owned diner chain.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Kerby's Koney Island 48331

Hours

Tuesday9 AM–8 PM
Wednesday9 AM–8 PM
Thursday9 AM–8 PM
Friday9 AM–8 PM
Saturday9 AM–8 PM
Sunday9 AM–7 PM
Monday9 AM–8 PM

Address and Contact Information

Address: 37660 W 12 Mile Rd, Farmington Hills, MI 48331

Phone: (248) 553-3200

Website: http://www.kerbyskoneyisland.com/

Menu Photos

Order and Reservations

Order: Order online

Photo Gallery

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Kerby’s Koney Island, 37660 W 12 Mile Rd, Farmington, MI 48331, US

Get more information for Kerby’s Koney Island in Farmington, MI. See reviews, map, get the address, and find directions.

Kerby’s Koney Island 37660 West 12 Mile Road – Order Online

Kerby’s Koney Island. Kerby’s Koney Island, 37660 West 12 Mile Road, Farmington Hills, MI 48331, USA. Online ordering hours: 9:00 AM – 7:40 PM. Ready by 9:30 …

Reviews

Jim Richardson
Stopped by Kerby’s to order breakfast recently. The food was decent — came out hot, tasted fine, and portions were about what you’d expect.
The service is where things fell short. The waitress sat down across from my table to take my order, which felt unprofessional and a little uncomfortable. After the food was dropped off, there was no follow-up at all. I wasn’t checked on once. My drink sat empty long enough that I had to ask another waitress for a refill because mine never came back around.
The only other time my server returned to the table was to bring the bill, and then sat back down on her phone. No check-in, no “how is everything,” nothing in between.
Food was good. Service needs improvement.
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Maria Calito
Nice spot for breakfast! Great service and they even accommodated my food allergy! I will be back for sure!
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Margret T
My food would have been perfect if the waitress wasn’t sitting scrolling her phone and brought our food!! Instead she let it sit up there 5 minutes!! i could have got better serivice from a 7 year old !!
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According2teau
Called my order in, and it was ready within 10 minutes! When the associate answered the phone, she was very polite, and I was able to place my order with no interruption. I walked in, and it was like an awkward silence. Like in one of those movies, where you walk into the diner of a scary movie in a small town. Lol. But once the associate was able to get to me, she had me go and cash out, and I saw some lollipops and asked if I could have one. She said yes, and I grabbed a green apple. LOL Overall, the bacon cheeseburger I ordered was good.

@according2teau
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Steve Skootie Wootie Paridee
Stopped in for lunch as we are on our way to have the taxes done. We were greeted by Rylee who was very pleasant and had a big smile on her face. She took our drink order promptly and was back in no time. She took our food order and she left. We continued to talk while waiting for a food. They weren’t overly busy so it made it simple to talk as there was business to discuss. Our food came out in matter of a few minutes. The whole time Rylee was extremely pleasant and warm. She checked on us several times which we appreciated. Asking if we needed refills, etc. She was great. Would highly recommend asking for her section if you happen to stop in.

They had plenty of parking, handicap parking and seating. They accept cash, credit cards, debit cards. They do deliver
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Laura Slagle
This was fantastic! We come in every time we visit from CA! Koney Dogs were great, chicken lemon rice soup was good (although a little low in chicken), and Greek salad was perfect! Server was friendly.
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Christine Jackson
To Whom It May Concern,

I am writing as a longtime, loyal customer of Kerby’s Koney Island—having visited since childhood. I have always enjoyed your food and service, which makes what happened on 9/8/2025 at the 12 Mile Road location all the more disappointing.

On that visit, I ordered my usual tuna salad sandwich and asked for a plate of pickles—something I’ve done consistently for over 30 years. After offering to pay for the pickles, your waitress kindly explained the plate wasn’t available per store policy, and offered extra pickles instead. I accepted.

When I respectfully asked to speak with the manager, I met Christine. Rather than simply reiterating the policy or explaining, she responded in an unnecessarily harsh tone. She dismissed the waitress and placed the blame on her—speaking to both staff and customer in a way that felt disrespectful and unprofessional. It deeply unsettled me, especially as a long-standing regular.

My friend and I decided to leave and headed to Leo’s Coney Island nearby, where we were greeted warmly and received our order as requested.

I value Kerby’s greatly—your service has been part of my life for decades. However, this interaction left me feeling disrespected and unwilling to return to that location under this management. I share this not to complain in vain, but because I care and hope you can address how your team—especially leadership—interacts with both customers and staff.

Thank you for your time. I sincerely hope this incident can lead to improved experiences for others.

Sincerely
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John Hargenrader
Great food. And good service. Also less expensive and healthier than fast food.
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Tenant Complaints
Came in with my family (5 people) expecting to dine in while it was scorching hot outside (over 90°). Enter the doors and was kindly greeted by both servers tonight and we were seated promptly. We had placed our orders, and were waiting for our food. We ended up paying for our food and leaving without eating or taking the food with us as it was hotter inside than it was outside (can’t imagine that it was safe for the cook or the waitress to have been working under these conditions). We have been coming every summer for years and each summer it is like this. Get the air fixed before someone has a heat stroke. Will not be returning to this location until it either cools down or the air is fixed.
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Jacob Scheatzle
Pretty similar to every other Kerbys. Food is decent, service can be good or bad, and prices are fair. Thankfully at this location we have always gotten good service, and our food has been fast and fresh. Good for a quick bite to eat after work.
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