Megan Southwick
Absolutely amazing experience!!!! Went to the bakery talked with the owner about the cake I wanted and flavor! She did exactly what I asked and it was perfect….. the cake inside was so good, moist and delicious!!! She keeps her prices fair with the product that she provides!
… moreJaNiNe MaRiE EliZaBeTh SuNpOnGcO
Came here to take my boys for a date after school and – oh man it is awesome!!!! The food is luscious!!! The ambiance is simple yet so elegant and relaxing. This place is better than Starbucks or any other coffe shops around. We will definitely keep coming back. The prices are affordable and the taste is…….sooo good! Its family owned and the owners are so friendly and very accommodating also they’re staff has a vibrant attitude.
… moreLaillah Abdullah
I decided to use this place for my recent gender reveal after finding them on google. Very pleased with the overall results. There was a little misunderstanding with the color of cake being more white than cream, which we were hoping for. Although, I still loved the cake, taste, and the overall design. Also I felt their price was reasonable for a bakery. I will definitely be considering them for my baby shower as well.
… morepradeep yadav
Karina Bakery did an amazing job with my daughter’s 10th birthday cake. The custom design was perfect, exactly what we asked for, and the taste was just as great. Everyone loved it!
… morekaran verlani
I love this Bakery. After going through and vetting out many bakeries around Northwest suburbs of Chicago, I feel I have found one bakery that I will be coming back again and again and again and again.. the reason I say this is their cakes are the best I came up with a concept like how the design would look for my wife’s birthday. She was all in. She was excited she was ready to bake the cake for us with practically less than 24 hours of notice. We got vanilla with chocolate mousse filling a three layered cake the cake was moist and made to perfection. The cake Wasn’t extremely sweet which was the best part. It was sweet to appoint where you would appreciate.. while waiting for the cake in the store I saw so many different products that she had for sale along with fresh brew, coffee, and sandwiches. I did try the chicken chipotle sandwich, which was again a cold sandwich, but I asked them to toast it for me. And they did it without any hesitation with the tour and the crunchiness. The sandwich was probably one of the good sandwich that I’ve tried with such amazing flavor coming out with each bite. Also, now I have tried their cakes for the third time hands-down the best cake in town. Also, I would also say there are certain places which don’t need referrals recommendations. This is that kind of store where you are set for your product that you’re selling and you have nailed the code to make a good presence in the community.
… moreDaisy Hertel
I ordered a cake in advance with Karina. In fact, I texted the reference photo, and called three separate times (first time in October) to speak with them to assure they’d be able to make the cake as we were wanting (we were between bakeries). Each time was a “yes we can do that”, “absolutely yes”, “super simple”, etc etc. The day we ordered I verified they would have no issue with the pink and be able to make the cake exactly (or close to) as the reference photo for the amount of people we invited, which they even wrote “same as photo” on the order sheet. We also specified we were wanting a #2 candle, and for the cake to say “Maya Street” as the reference picture shows.
We go to pick up the cake and realize it’s not what we ordered at all, as you can see by the reference picture vs what they made us. The cake was a deep red, one tiered, a written #2, and the street name written incorrectly.
I was upset because we paid $120+ for this cake just for it to come out the way it did. I spoke directly with Karina who immediately tried faulting me, saying it was what I had ordered as if her staff couldn’t have made a mistake. She was claiming that the outcome of the cake was exactly what I ordered because it was on the order sheet. After the second/third time of her saying “it’s exactly what you ordered”, I got extremely frustrated with her. I even told her had our color scheme (since October) not been pink and orange, we wouldn’t have been as upset.
She didn’t want to take accountability, and provided no apology, nor did she suggest a refund. We had to demand one from her after 15+ minutes on the phone with her.
With how expensive the cake was, you’d expect it to be what you order, or at least as close as possible, especially when you’re guaranteed it’s an easy make.
After speaking with multiple people about the frustration, it seems this is a common occurrence when it comes to custom cakes with Karina’s.
I also felt it was incredibly unprofessional for Karina to post the comment to social media. Extremely disappointed on how she handled this situation. Would not recommend any custom orders from her business
… moreJulie SA
I recently ordered a cake and specifically requested glitter throughout the design. During the phone call, the staff member assured me multiple times that they had glitter available and confirmed that it was added to my order notes. However, when I arrived to pick up the cake, I was informed that they had run out of glitter and that my order did not include that request. Because of this, I had to go to another bakery to have the cake corrected. This was disappointing and inconvenient.
… moreEdward Allan
I called them for a last minute urgent request for a gender reveal and they delivered the same day!!! Such good customer service and they really went above and beyond to make it special for us! To my surprise they also sell other food and drinks, so I tried a chipotle chicken sandwich on their homemade Mexican bread and it was delicious. I bought a few Mexican pastry’s which look awesome and I couldn’t find at any other local bakeries. I’m very satisfied and will return regularly!
… moreAdam Kruvand
Awesome cakes and pastries at this little bakery in Mundelein. This place is a local gem. We picked up a choco flan and a strawberry cheesecake. Both were excellent. The new location has a few tables so you can hang out and watch the bakers work through a big picture window. Stop in for coffee and support local business. You won’t be disappointed.
… moreJ. Berge
We ordered a cake for my daughter’s birthday. It was so beautiful and delicious. Karina made us one size bigger than what we ordered with no extra charge. My daughter and her friends were impressed. The bakery itself is very cute and unique. I discovered it just now, there aren’t other places like that in our area. I’ll be back for more and it’s not only cakes.
… more