Janice Christopher
If I could give zero stars, I would. This place is an absolute dump. The decor hasn’t been updated since the day it opened, and everything feels old, worn, and dirty. On top of that, the service and management are an absolute joke.
We were handed a hibachi menu, so we ordered hibachi, only to have it served completely cold. When I brought it up, the owner told me that the waitstaff was supposed to warn us not to order hibachi if we weren’t sitting at a hibachi table. Seriously? Why give someone a hibachi menu if they can’t actually order it?
To make matters worse, the hibachi noodles were made from angel hair pasta and were completely flavorless. Even my three-year-old grandson, who loves hibachi noodles, took two bites and declared he didn’t want any more. That says everything.
The owner also claimed it’s “impossible” for the kitchen to cook hibachi dishes one at a time and keep them warm. As if that wasn’t bad enough, they charged me 50% of the total cost of the food as a way of supposedly making me happy. How is paying for cold, flavorless food in a rundown restaurant supposed to make anyone happy? Do yourself a favor and avoid this place at all costs—it’s a waste of time and money.
… moreDiana Caraballo
I had a great experience. Customer service was excellent . I didn’t have to wait to be seated . The food was amazinggggggg and they serve really good portions. Everything was flavorful. I’ll be going back ☺️☺️ they also gave people a rose for Mother’s Day I’m from New York and this place is one of the best hibachi spot .
… moreAaron Merritt
The one and only Best Japanese Hibachi Restaurant in the area!!! The best service, authentic Japanese food! There chefs are talented and keep the table entertained!!
… moreTiffany Morales
My first time dining here and I was extremely satisfied and will be returning!!! Great customer service from the moment you walk in, the cook was extremely friendly and made us feel welcomed!!! Outstanding food, and amazing pricing!!
… morePixie Chimeric
Went here last night for Girls Night/my BFF’s birthday. Good food, entertaining hibachi chef with adorable personality. I got the sushi while my friends got hibachi, but one friend gave me her mushrooms she didn’t want and they were delicious. I also asked for a piece of white tuna sashimi, but was given the tuna sashimi. I didn’t complain though, the waitress may have not heard me either due to surrounding conversation, or because sometimes I am too quiet. I ate it, and it was fresh and tasty. Volcano Bowl I shared with my BFF could have been a bit stronger, but maybe I just had a high tolerance, lol. We got particularly rowdy and animated after a few drinks, arguing about whether or not ‘Die Hard’ is a Xmas movie or not (it IS, by the way), and the bartender came over because she said we seemed fun and she wanted to join, which I thought was cute. (Maybe her way of making sure we weren’t going to get too obnoxious, but it was funny and came off as sweet. She was a hoot.) Our waitress was also sweet. Towards the end of our meal they gave us complimentary glasses of plum wine, I assume because of my BFF’s birthday, which I gushed about and asked them what brand they used because it was so much crisper and palatable than other plum wines I’ve had. The bartender was kind enough to show me the bottle. The atmosphere is super low key. I like the structure in the entrance way. Definitely would return here.
… moreTania Abbatello
My favorite restaurant! Food is delicious and they can even make it Gluten-Free!
Hibachi chefs are entertaining.
… moreVinnie Borzillo
Wish I could review food. Never got to sit or eat. I learned one thing, don’t go with more than a couple people. I had a party of 8. My daughter loves this place and wanted to go for her birthday. I’ve never been here so I was excited to try. Went in and was told 30-45 minute wait. Gave my name and was told 6:45 was my spot. Waited until 7:30ish as another party larger than mine came in after me and was about to sit. We ended up walking out and had to find some where else to have my daughter’s birthday dinner at almost 8pm at night.
… moreAbby Maisano
had a reservation. sat there for 45 minutes and had walk ins that knew the owner sit before us. had a party that didn’t have everyone with them sit before us. so disgusting and the attitude by the owner was disrespectful. will not be coming here again!
… moreS k
We went to hibachi the service was good but the cook was boring lacked any type of energy or wanted to be there and the chicken was wayy too salty. Nine east is wayy better and too pricey.
… moreFood Lover
If I could give no stars in every category I would. We were guests of friends at hibachi dinner. They raved about Kampai!
The restaurant is outdated and very dirty!!!
The trench around the grill had a disgusting build up of grease etc. The overhead fans fail to exhaust the smoke.
The food was overcooked and had a burnt taste. Everything was excessively salty and just tasted terrible.
We recently had hibachi at 9 East and it was remarkably better and the restaurant is immaculate, well lit and much more appealing. Most of all the food was fabulous.
Kampai needs a complete overhaul and thorough deep cleaning. The little bit of food that I did eat made me stomach sick all night.
Diner beware!
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