Junior’s BBQ Grill and Burgers

  3.9 – 15 reviews   • Restaurant

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Junior’s BBQ Grill & Burgers | Georgetown – Facebook

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Reviews

raj kumar
Shockingly Poor Quality and Even Worse Customer Service

My visit today was a masterclass in how to fail at running a food establishment. The issues were numerous and unacceptable:

1. The Food: My initial chicken burger arrived cold, as if it had been sitting out for hours. The cheese was solid.
2. The “Fix”: When I brought this to the attention of the sales staff, their “solution” was to nuke the same burger, rendering the chicken pieces dry, tough, and completely unpalatable. This is not a solution; it’s an insult. A proper restaurant would prepare a fresh item.
3. The Staff: The staff were unresponsive and showed no concern. They did not apologize or offer a genuine remedy. Their dismissive attitude was the final straw.
4. The Result: Frustrated by their complete incompetence and lack of care, I was forced to throw the inedible burger away in the shop itself. They are happy to take your money but have zero interest in providing the product or service you paid for.

Save your time and money. This place has no standards.
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Na Ra
BBQ chicken was ice cold. Fries was not fresh. And customer service not good. Short thin young guy was rude and needs to learn customer service skills. Tossed food away and went to grill masters across the street which was way better. Should have known when there want any lines here but lines across the street. Avoid like the plague.
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Quiana Chester
Wings and fries used to be so good but now it’s small and usually cold. Garlic sauce was to die for too.
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