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Johnny Rockets is an All-American restaurant that serves up an entertaining experience in a retro diner atmosphere. Take a shopping break & enjoy burgers made with 100% fresh, never frozen certified angus beef, real ice cream milkshakes, fries, and fun for all. Located at the Shops at Rivercenter at entry 7 near Dave & Buster’s.
Burgers, shakes & fries arrive in a retro setting at this outpost of the international chain.
Address and Contact Information
Address: 849 E Commerce St, San Antonio, TX 78205
Phone: (210) 444-0720
Website: https://locations.johnnyrockets.com/ll/US/TX/San-Antonio/849-E_-Commerce*-Space-677
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Reviews
Flash Munoz
Had an awesome experience at Johnny Rockets thanks to Juan! From the moment we sat down, he was super welcoming and had such a great attitude. He was attentive without being overbearing, made sure our drinks were always refilled, and checked in at the perfect times.
Juan really went above and beyond to make sure everything came out right and that we were enjoying our food. You can tell he genuinely cares about his customers and takes pride in his work. Service like that honestly makes the whole experience better.
If you stop by, definitely ask for Juan — he’ll take great care of you!
… moreJuan really went above and beyond to make sure everything came out right and that we were enjoying our food. You can tell he genuinely cares about his customers and takes pride in his work. Service like that honestly makes the whole experience better.
If you stop by, definitely ask for Juan — he’ll take great care of you!
Dalia Zaghloul
Food was okay but the service wasn’t great. I had to wait for a very long time to get a server to take my order. Food came out with no napkins, I had to ask multiple times to get some. There were 6 people there but they failed to manage the crowds. I think they just need a good manager.
… moreDaniella Mateo
Went there on a busy Saturday evening, it was fully packed and looked like there was not enough staff. We had one as our server, though he was very busy. He did an amazing job. He was very kind and did his due diligence to get us our food as quickly as possible. Thank you so much. We greatly appreciate it.
… moreAlicia M.
It’s definitely not worth the price. The service was unwelcoming. We ordered our drinks, and the waitress took over 5 minutes to even bring them out. The food was not great. I added bacon to my burger, and it tasted burnt. The burger itself wasn’t as good as I was expecting. The burger didn’t even come with fries like a meal, so we had to spend $4.99 for an order of fries. The service itself was no good. The waitress or whatever she was just kind of avoided us, and we were the only people in there for about 20 minutes. We kept checking what time they closed because around 6:30, they were making it seem like they were about to close down so we felt a bit rushed.
… moreLucianna Galvan
I love that no matter the chaos of shortage of food the crew stood together and made sure they communicated they were making everything fresh , Chantelle made sure the crew everyone checked on the customers and greeted everyone with a smile. Our waitress was Nevaeh and she did a great job. The cook was excellent under pressure and made sure he was calm and collected when sending food out. Thank you for your excellent customer service
… moreShaina Richard
When we first got to the door someone told us they’d be with us in a moment. There was a lot of empty spaces, but I don’t know what took so long. We didn’t have much of a the time limit, which was on us. It was about fifteen minutes of standing there, Until someone came for us. And let me tell you there was a lot of empty seats. no workers. Luckily, it didn’t take us a long time to get in our orders. We told him immediately. We were ready to order because we were in a hurry. So we ordered now here’s the thing it took us thirty five minutes to get our food. This is not a restaurant, it’s a fast food place. Six of the minutes are food was just up. On the counter at the top. There was only one guy in there. Taking the orders bring in the food bust in the tables. The table next to us had got seated at some point through that thirty five minutes We waited for our food. They waited for about fifteen minutes and no one ever came to take their order , and they just left. It looked like one girl cooking, the food. One girl was making shakes, so one guy was doing like everything else, and i’m not sure what this manager woman was doing other than occasionally, bringing someone in and then going in the back. They were definitely short staff. food and it was just average. We had an hour before our tickets across the street at the grim tour. We did manage to make it there with one minute to spare. Yes we ate that fast lol. These times are all the actual times because I was watching my clock. The whole time i was nervous. I did not provide any photos of food because I was in a hurry and forgot.
… moreStarnes Edits
Great customer service. We liked the ketchup art! The portion sizes are small, though, especially for the price. I wonder what that glaze on the bread is made of… (I can’t believe it’s not butter?) But it is what it is. The atmosphere is nice, although I would recommend eating inside rather than outside by that sketchy walkway.
… moreJunior Camaya
First I’m NOT even the type of person to complain.Not from here but this seems like the theme in SA my food gets messes ALL the time no exaggeration, sorry this is the final straw everybody bout to get a google review. Anyways Today I went to Johnny Rockets for a quick lunch break with coworkers. I ordered the Spicy Houston burger and asked for the tomato on the side. When the food came out, I immediately noticed the tomato was already on the burger, and after taking it off, I realized it wasn’t even the Spicy Houston burger — it was the Original burger instead.
By the time I could notify the server to show proof, everyone else was already done eating. Since my lunch break time was basically gone, I told her it was okay and I’d just eat it instead of waiting for a remake.
After everyone paid and left, I was given a check for the Original burger. Then the server came back and said someone else had paid for my meal, and I would have to pay for theirs. I didn’t even have time to dispute it, and at that point the whole experience had already gone badly.
I didn’t get the burger I ordered, and I ended up paying around $20 instead of the $13 and change my meal was supposed to cost — for food I didn’t even order. On top of that, I still left a tip. It was only $7 difference and I should let it slide but it’s the principles.
Overall, very frustrating experience, especially for a quick lunch break. Mistakes happen, but this was handled poorly.
… moreBy the time I could notify the server to show proof, everyone else was already done eating. Since my lunch break time was basically gone, I told her it was okay and I’d just eat it instead of waiting for a remake.
After everyone paid and left, I was given a check for the Original burger. Then the server came back and said someone else had paid for my meal, and I would have to pay for theirs. I didn’t even have time to dispute it, and at that point the whole experience had already gone badly.
I didn’t get the burger I ordered, and I ended up paying around $20 instead of the $13 and change my meal was supposed to cost — for food I didn’t even order. On top of that, I still left a tip. It was only $7 difference and I should let it slide but it’s the principles.
Overall, very frustrating experience, especially for a quick lunch break. Mistakes happen, but this was handled poorly.
Amy H
Food was very bland. Wife ordered the turkey burger, and it had zero flavor. They added way too much mustard, and it was so greasy, it was almost inedible. Hubby ordered the Route 66. Except for the carmalized onions and mushrooms, the Burger itself has no flavor. The bacon cheese fries are pathetic. They took unflavored stock fries, slathered it with nacho cheese likely from a can, added bacon on top, which was the only tasty thing about it, and called it a day. Again, no flavor! Service was incredibly slow. People served after us were served well before us. My son liked the shake, but it was so melted by the time he got it, it spilled over. Service was mediocre at best. We will not be back. Prices were a bit high for what we received.
… moreLawrence Longoria
Do they still dance here? Unfortunately the last time I went, I was looking forward to seeing them dance like they used to. No dancing. Not at all fun atmosphere. Joe’s Crab Shack and Texas Roadhouse dance all the time still. The food was great and it was very clean in the restaurant. Was just looking forward for the fun environment like they used to have!
… more