Soup dumplings & Shanghai-style eats from the same folks behind Joe’s Shanghai down the block.
Address and Contact Information
Address: 25 Pell St, New York, NY 10013
Phone: (212) 285-0999
Website: http://joesginger.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
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Reviews
Most concerning, however, was the food quality. We were served a pork dish that was still frozen/raw in the center. When we decided to leave a modest tip reflecting the poor service and food safety issues, the server confronted us publicly at the table to demand more. As a New Yorker, I have a high bar for efficiency and don’t mind a ‘no-frills’ attitude, but there is a line between being direct and being outright disrespectful.
But ultimately we were served raw food (soup dumplings that weren’t cooked all the way through, doughy with the meat still pink and unsettling). The rest of the food was probably safe to eat but it just was either dry, or flavorless or just sort of pungent with sadness.
I will say that they were not rude to us at all, just a normal amount of detached which I actually like. But the frustrating food quality made the bill sting and we ended up going to another place a few blocks away for a second dinner so we didn’t leave the night totally disappointed.
The scallion pancake is dry and flakey. The soup dumplings have a weird taste. The dumplings are small and it’s not like the ones you’d seen at a proper dim sum restaurant.
Portion is bad and the taste is off. I really don’t want to be critical to local business but this place needs a complete rethink of their model otherwise it’ll wash up on the shore of closed business
Really hoping for this place to come back!
The food was great up until the final order.
To top off the rude service we got served raw pork, which I found out it was raw after eating one.
The service was very rushed and passive aggressive since the beginning.
Regardless of everything we tipped, all though it was the minimum, I thought it was fair due to the service and raw food experience.
We ordered egg rolls and they were laughable small, it was 99% roll dough. They had virtually no filling.
The older server counted the money infront of us and decided to call us out infront of the establishment for the light tip.
The audacity.
I should have left nothing.
So many better choices around. Skip it
The food was truly disappointing. The oil used tasted old and rancid — I immediately had to spit it out. My toddler was hungry, but there was no way I could feed him that food. We ordered a Shanghai-style dish that should have included shrimp and mushrooms, but instead it was made with cheap meat and vegetables. The cutbacks were obvious, and the scallion pancakes tasted frozen and flavorless.
When we politely gave feedback about the quality of the dish, the owner became defensive and tried to bully us, insisting that nothing was wrong. She claimed they “only use new oil” because they have “so many customers,” yet the restaurant was completely empty on a Saturday night — we only ended up here because our favorite Shanghai spot nearby had a 40-minute wait.
She even demanded we pay for the dish despite our concerns. The experience was unpleasant from start to finish. I will never visit this place again, and it’s a shame to see such a poorly run restaurant misrepresenting the neighborhood’s dining scene.