Jimmy John’s

  3.8 – 289 reviews   • Sandwich shop

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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Jimmy John's 98498

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Order: Order online

jimmyjohns.com

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Sandwich Shop & Gourmet Subs in Lakewood | Jimmy John’s 3125

/WA; /Lakewood; /Jimmy John’s. Jimmy John’s. 8520 Steilacoom Blvd SW, Lakewood, WA 98498. Store ID : 3125. Open Now • Closes at 9:00 PM Sunday. Order Now · Get …

Jimmy John’s Locations in Lakewood, Washington

Looking for a delicious lunch or food catering for your company event? Stop by your local Lakewood, Washington Jimmy John’s to enjoy our renowned sandwiches …

Sandwich Shop & Gourmet Subs in Lakewood | Jimmy John’s 3125

… Lakewood, WA … 8520 Steilacoom Blvd SW, Lakewood, WA 98498. Store ID : 3125. Open Now • Closes at 9:00 PM Thursday. Order Now · Get Directions. 8520 …

Reviews

pj Buelna
Went through the drive thru tonight.. employee greeting was ok..order was made quickly..didn’t see any other customers. My issue is the lack of meat on my pepe sand and #17 . Truly disappointed. There are other choices who charge less, and give more. $27.00 for 2 sub par sands. I guess I’m going to have to check my sandwich before leaving. I just expected more for the $$
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Akimae Tolentino
Terrible customer service. I placed an order for a #17 and I spoke softly. The girl assisting me rudely elevated her voice, asking “What?” I repeated my order, and she glared at me. They disregard customers, using profanity and laughing at them. When customers exit after being inappropriately yelled at, they speak negatively about them loudly while customers are still present. We should feel welcomed, not yelled at when we mention that we are picking up orders or need to use the restroom and then get ignored. I will not be returning.
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Marcus Green
I have been going to this jimmy johns for years. I have never had an issue except for today. I order online, pickup the food and then drive home. When I get home we find the meat on the beach club my wife ordered is gray. There is no way we are eating that. I call asking for a refund on it and the person who answers the phone is one of the rudest people I have talked to. She proceeds to tell me that she sliced the meat today and the brownish look on the lettuce is because we requested it be toasted. Toasting does not turn meat GRAY! She argues with me about it and she can’t just “give away free food”. I also said numerous times I would send her a picture of the gray meat since it is that big of a deal. It is inedible…it’s not free food since you can’t eat it. She says numerous times how she made the sandwiches and she wouldn’t have sent them out if there was something wrong with them. After more arguing about it, she finally relents and gives me a “credit” because of my order history with this store, but that was ridiculous. Just because you made the sandwich does not mean you get to provide terrible service. Look for yourself at the gray meat. Disgusting. One of the worst service experiences I have ever had easily.
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Deshaun Hollis
This was some of the worst customer service I’ve personally witnessed in a restaurant.
There were three employees on the floor who clearly did not want to be there. The overall vibe was uncomfortable and unwelcoming from the moment I walked in. A customer came in asking about picking up his order and politely asked for the bathroom code, and he was completely ignored. When he spoke up again, all three employees jumped in defensively, acting as if helping him was an inconvenience.
I didn’t personally have an issue with my order, but the atmosphere alone was enough to make the experience unpleasant. On top of that, staff were talking negatively over their headsets within earshot of customers, which is extremely unprofessional.
This is not a “mean girls” club — it’s a customer-facing business. Management really needs to check in on the team here and address attitude, professionalism, and basic customer engagement.
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vanclanfam
Employee barely acknowledged me when I got there even though the place was empty. I happily said hi, he said hi back but didn’t make eye contact or any effort to help me. He was putting away fresh bread (delicious), but didn’t say anything. He just kept doing what he was doing without saying a word for so long, that I seriously thought he might not help me at all. I was about to ask if there was someone else who could help me because it was becoming uncomfortable standing there just watching him, but he finally came over (and didn’t seem very happy about it). All it takes is a quick acknowledgement. Hi, I’ll be with you in just a minute.
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Dave Welsh
Freaky slow. 1 car in front, no customers inside , still takes over 20 minutes. To be fair it’s usually not this slow, but compared to every other Jimmy John’s I’ve been to, this one is the slowest…. by far.
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Wise Lion
Jimmy John’s makes some of the best sandwiches in the business. This store is always so clean and nice looking. The staff are so friendly providing outstanding customer service. This store also has a very convenient drive thru. There is hardly ever a line at this store and the service is quick. It’s also easy to order online and pickup at the store or get delivery!
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YG Williams
The staff at the Steilacoom Blvd did an amazing job with an online catering order for the 18-piece box. Everything as was ordered and on time. It was all well packaged, well constructed, and the sandwiches themselves were delicious. I’ll be certain to order from them again in the future!
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Ali Fisher
Not impressed. When I went to pick up my online order no one addressed me, I waited for longer than most “freaky fast” Jimmy Johns take. The worst part was the guy at the end counter quite literally THROWING the sandwich bags on the pick up rack. I had to pick up the bag that my sandwich was in. Very unprofessional in my opinion.
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Steven Fernandez
The sandwiches cost too much but when in certain pinches I still love the fresh tasting sandwiches. But honestly I go to JJ once a year now because of the price.
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