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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
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Sandwich Shop & Gourmet Subs in Puyallup | Jimmy John’s 1439
… Puyallup, WA … 12009 Meridian Ave E, Puyallup, WA 98373. Store ID : 1439. Open Now • Closes at 10:00 PM Wednesday. Order Now · Get Directions. 12009 Meridian …
Jimmy John’s Locations in Puyallup, Washington
/WA; /Puyallup. JIMMY JOHN’S® SANDWICH SHOPS IN Puyallup. Jimmy John’s. Open Now • Closes at 10:00 PM Saturday. (253) 845-1000. 12009 Meridian Ave E. Puyallup …
Sandwich Shop & Gourmet Subs in Puyallup | Jimmy John’s 1439
… Puyallup, WA … 12009 Meridian Ave E, Puyallup, WA 98373. Store ID : 1439. Open Now • Closes at 10:00 PM Friday. Order Now · Get Directions. 12009 Meridian Ave …
Reviews
Alicia Marshall
My family and I have always been ardent fans of Jimmy John’s. We’ve visited nearly every location in the Tacoma/Puyallup area, including the one in Sumner. Unfortunately, over the years, we’ve noticed a significant decline in the quality of the store on South Hill. This decline encompasses cleanliness, customer service, speed of service, and even the quality of the food.
On Saturday, December 27, 2025, I decided to order sandwiches from this location before finishing my grocery shopping. Based on previous experiences, I knew it might be a while before the sandwiches were ready. Arriving 20 minutes later, I found a chaotic scene: one girl was making sandwiches, a young man was walking around, and another was cutting meat.
The young man approached me and asked if I was there to pick up an order. After confirming, he informed me that my order hadn’t been started yet, but it was next in line. Meanwhile, a gentleman enter the store began discussing an issue with another young man about being unable to order a sandwich online.
Suddenly, the girl making sandwiches interrupted, loudly announcing across the restaurant that they couldn’t make a particular sandwich due to a lack of sauce. The situation escalated as everyone attempted to assist this one customer, but the girl’s shouting only created more confusion. Despite being there for ten minutes, I saw no sandwiches made.
Growing impatient, I asked if my order was ready. The girl curtly responded that she had two orders ahead of mine and offered to refund my money if I couldn’t wait any longer. Our exchange grew heated as she continued to argue instead of focusing on her work. In frustration, I asked her to stop talking and concentrate on making the sandwiches. Eventually, she slammed my order on the counter, threatened to call the police, and refused to provide her name, claiming to be the general manager.
This isn’t the first time I’ve experienced issues at this location, particularly when this employee is working. I have previously tried to address these concerns with Jimmy John’s customer service. It’s clear that this store needs serious attention from the company’s founders.
Moving forward, my family and I will go out of our way to visit other locations, hoping for a better experience
… moreOn Saturday, December 27, 2025, I decided to order sandwiches from this location before finishing my grocery shopping. Based on previous experiences, I knew it might be a while before the sandwiches were ready. Arriving 20 minutes later, I found a chaotic scene: one girl was making sandwiches, a young man was walking around, and another was cutting meat.
The young man approached me and asked if I was there to pick up an order. After confirming, he informed me that my order hadn’t been started yet, but it was next in line. Meanwhile, a gentleman enter the store began discussing an issue with another young man about being unable to order a sandwich online.
Suddenly, the girl making sandwiches interrupted, loudly announcing across the restaurant that they couldn’t make a particular sandwich due to a lack of sauce. The situation escalated as everyone attempted to assist this one customer, but the girl’s shouting only created more confusion. Despite being there for ten minutes, I saw no sandwiches made.
Growing impatient, I asked if my order was ready. The girl curtly responded that she had two orders ahead of mine and offered to refund my money if I couldn’t wait any longer. Our exchange grew heated as she continued to argue instead of focusing on her work. In frustration, I asked her to stop talking and concentrate on making the sandwiches. Eventually, she slammed my order on the counter, threatened to call the police, and refused to provide her name, claiming to be the general manager.
This isn’t the first time I’ve experienced issues at this location, particularly when this employee is working. I have previously tried to address these concerns with Jimmy John’s customer service. It’s clear that this store needs serious attention from the company’s founders.
Moving forward, my family and I will go out of our way to visit other locations, hoping for a better experience
K.
Karina was very rude. Terrible customer service. Handed the bag not saying a word or even looking at me. Got home and the food looked disgusting. Ordered two sandwiches turkey and cheese. The regular had two slices of turkey and they had something that did not look eatable and was slimy. The mini sandwich had more turkey than the regular but had something green. Didnt feel safe eating this food especially with the terrible customer service. Would not recommend eating at jimmy John’s especially this location. I prefer jersey Mike’s. The manager did agree to make this right and refund my money but he did argue that there is nothing on their meat. I offered to bring the food there and show him. Save yourself time. Go to jersey Mike’s.
… moreSteven
Updated 07/19/25
I recently visited Jimmy John’s for the second time in a while, as I typically opt for online ordering and delivery. On this occasion, I decided to place my order in-person. There were approximately five employees working, but none greeted me upon entry. I observed one employee take an order, and after completing it, I approached the counter to place my order. I initiated the interaction by saying hello, placed my order, and paid with my card. However, I did not receive a receipt or instructions on the next steps. I waited for about five minutes, observing another customer receive their order within a shorter timeframe. After 10 minutes passed, I inquired about the status of my order and was informed that it was being prepared at that moment, despite another customer who ordered after me receiving their order first.
I had ordered two sandwiches, which took approximately 16 to 17 minutes to prepare. This experience has led me to consider ordering online again in the future.
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Jimmy John’s is known for offering high-quality, tasty sandwiches in the neighborhood. Their sandwiches are made fresh, and I appreciate that they remain soft throughout the day. The roast beef and shredded lettuce are my favorites, but their ham is also excellent.
… moreI recently visited Jimmy John’s for the second time in a while, as I typically opt for online ordering and delivery. On this occasion, I decided to place my order in-person. There were approximately five employees working, but none greeted me upon entry. I observed one employee take an order, and after completing it, I approached the counter to place my order. I initiated the interaction by saying hello, placed my order, and paid with my card. However, I did not receive a receipt or instructions on the next steps. I waited for about five minutes, observing another customer receive their order within a shorter timeframe. After 10 minutes passed, I inquired about the status of my order and was informed that it was being prepared at that moment, despite another customer who ordered after me receiving their order first.
I had ordered two sandwiches, which took approximately 16 to 17 minutes to prepare. This experience has led me to consider ordering online again in the future.
==========
Jimmy John’s is known for offering high-quality, tasty sandwiches in the neighborhood. Their sandwiches are made fresh, and I appreciate that they remain soft throughout the day. The roast beef and shredded lettuce are my favorites, but their ham is also excellent.
Better Day
What they advertise vs what you get. BTW I paid $19.26 for this sandwich. I love jimmy johns but today I overt paid for little product received va what is advertised.
… moreRondi Johnson
If I could give zero stars I would. My husband and I ordered Unwiches today from this location, where I’ve previously had HAIR in my sandwich and still didn’t ask for a credit, and when I started to unwrap it the lettuce was already pink -what happens when it’s wilting and spoiled. Then I pull the wrapper back further and there are literal INSECT carcasses on it.
My husband calls the restaurant and instead of just apologizing and asking how she can make it right, the manager proceeds to basically call us liars and says “we wash our lettuce everyday and it’s good for 36 hours” ok well whoever washed THIS lettuce needs an eye exam because this wasn’t even 1 bug, it was like 5 and they weren’t even hiding.
Once I started shouting at the phone that I’d be happy to drive down and show her the pictures, she offered to “put a credit on the account or make a new one.”
I have NEVER had a good experience with this location. Not ever. I’ve got time today, I’m half tempted to drive over and show them the unwich with bugs and ask if she would call it washed and feel safe eating it herself?!?!
… moreMy husband calls the restaurant and instead of just apologizing and asking how she can make it right, the manager proceeds to basically call us liars and says “we wash our lettuce everyday and it’s good for 36 hours” ok well whoever washed THIS lettuce needs an eye exam because this wasn’t even 1 bug, it was like 5 and they weren’t even hiding.
Once I started shouting at the phone that I’d be happy to drive down and show her the pictures, she offered to “put a credit on the account or make a new one.”
I have NEVER had a good experience with this location. Not ever. I’ve got time today, I’m half tempted to drive over and show them the unwich with bugs and ask if she would call it washed and feel safe eating it herself?!?!
Tahera Fain
Got the picklewich with tuna. The pickle was good the chips were good the service was great. The tuna on the other hand was very fishy and a lot of onions that smelled not so fresh…… the pickle ranch was meh. Not really going to pay 13$ to try it again.
… moreMatt Hew
Rude Employees and Crappy Customer Service.
Ordered a sandwich for delivery, an hour goes by and they tell us the sandwich was just sitting there waiting for the driver. We ask how long for the driver to get to us they say he hasn’t come back and still has 6 deliveries. We ask how long the sandwich has been sitting they tell us 15-20 minutes. At this point the employee is scoffing and annoyed at us. I don’t think any employee there would want to wait 2 hours for a soggy sandwich, nor would want their money wasted. The lack of common sense and accountability is frustrating.
If there’s that much of a delay you should let the customers know, common sense says nobody wants a soggy sandwich delivered or when they end up picking it up because delivery took too long.
… moreOrdered a sandwich for delivery, an hour goes by and they tell us the sandwich was just sitting there waiting for the driver. We ask how long for the driver to get to us they say he hasn’t come back and still has 6 deliveries. We ask how long the sandwich has been sitting they tell us 15-20 minutes. At this point the employee is scoffing and annoyed at us. I don’t think any employee there would want to wait 2 hours for a soggy sandwich, nor would want their money wasted. The lack of common sense and accountability is frustrating.
If there’s that much of a delay you should let the customers know, common sense says nobody wants a soggy sandwich delivered or when they end up picking it up because delivery took too long.
Cynthia Bailey
Worst experience ever. I’m from a small town. I’ve never been to a Jimmy John’s. So I didn’t know how to order. Jared, the guy behind the counter treated me like I was stupid. To top everything off, the order was to go and he made my husband put our sandwiches in the to go bag. Would not recommend.
… moreBrian James Was Here
Smells are free!
And believe me it smells great when you first walk in you can smell the fresh bread baking. Jimmy John’s is always great but this one is clean and fresh ingredients and this one’s not far off the highway. Lots of seating available and the staff was really friendly also.
There seems to also be ample parking in the back and on the sides of this long building.
The other thing I really liked were all the inspirational signs to read while you dined, I’ll share some photos as well to understand the layout.
… moreAnd believe me it smells great when you first walk in you can smell the fresh bread baking. Jimmy John’s is always great but this one is clean and fresh ingredients and this one’s not far off the highway. Lots of seating available and the staff was really friendly also.
There seems to also be ample parking in the back and on the sides of this long building.
The other thing I really liked were all the inspirational signs to read while you dined, I’ll share some photos as well to understand the layout.
Angela Strupp
Food is always good and fresh. Most of the employees are kind and friendly.
… more