Steve Cortright
In our previous visits to various Jimmy John’s we have always had excellent service, excellent food, and a very inviting atmosphere. Not the case at this Jimmy John’s. My wife and I ordered the “Ultimate Porker” and the “Ultimate Italian.” toasted combo. After the female, possibly “Christina,” handed us our sandwiches to dine in, we noticed that they were not cut in half. When we asked the female if she could please cut our sandwiches in half, she stated that once a customer touches the sandwich they are not supposed to touch a sandwich again. She suggested using one of the plastic knives in the plastic silverware container. We were not going to use those knives since not one single knife was wrapped in plastic. (All forks were wrapped in plastic.) All the plastic knives were laying loose. When she then decided to take our sandwiches, with attitude, and glove up with plastic gloves, found a knife, and found a cutting board, and finally cut our sandwiches in half, again with attitude. Customers can definitely pick up on when either A. an employee does not want to be there or B. when employees are annoyed by customers who simply request to have their sandwiches cut in half.
I just signed up for the Jimmy John’s reward program and if I can expect this kind of attitude when dining in at this Jimmy John’s I guess I’ll have to find another Jimmy John’s to frequent. Thank you.
… moreJ D
Very good location! They were friendly, quick with our order, and the sandwiches tasted great. I would have given them 5 stars but the bread was a little on the crunchy side. We do understand that just cause we did come later around 7pm. The prices are a bit on the high side but it was a pleasurable experience!
UPDATE: 12/24
Came here for a simple sandwich and got a sloppy, pathetic amount of meat, lettuce tasting gross, and tomatoes already turning. Guess I’m not coming back here again. What a big waste of $8!!!!!!
… moreEzra Martinez
I paid for 2 regular sandwich meals and the sandwich had to be the thinnest I’ve ever got I hope y’all can figure this out because jersey mikes never did me like this and I get the same sandwich basically but this is my bootlegger or atleast it was supposed to be
… morePeter Dale
I pick of food here every few weeks and its always how I ordered it and fast. I can order it online, get in my car, drive the 5 minutes to get there, and its ready or just about ready every time. Very clean, very nice staff, good food, a little pricy for a sandwich shop but much better then things like subway.
… moreCristopher Sturmer
I loved this Jimmy johns.. when they first opened. Lately… its been nothing but mediocre. The sandwiches I make at home are better tasting, better made, better quality. Doesn’t seem to matter what you put in the app for the customizations. And I have no idea what happen to my sandwich tonight… but I can’t even call it a sandwich.. the meat and cheese aren’t even on the bread. Im just highly disappointed. I couldn’t even eat it. Just wrapped it back up and put it in the fridge. This was the #5. I had ordered extra lettuce, extra tomato, and extra mayo giant cut in half. I’m sad. And I’m still hungry. 🙁
… moreDolores Damian
Got some sandwiches for to go. Great place to stop to get some food on the way to California.
Got the country club with cucumbers and oregano. Also the number 9 is really good.
… moreCharles Mccoy
While the experience i receive from the store is excellent, any issues I’ve had have been resolved beyond my expectations. My only complaint is JJ outsourcing their delivery to uber eats. If I wanted Uber eats to bring me a sandwich, I would have ordered from them. I would appreciate a check box or something on the app to be able to choose who brings my food. I ordered from JJ to get Jimmy John’s delivery service. Uber eats always drops my food in front of my door, so I have to go out of my garage to walk around and get it.
… moreLam Rom
Amazing bread! Staff was friendly and served the line very efficiently. We were greeted with a smile and were told that my avocado was more money. The food was fresh and hit the spot.
… moreSteve Leon
Placed my online order at 8:21pm and mobile wasn’t working so I decided to call to call 4 times and of course thinking they were busy drove from good year to buckeye to find out 2-3 employees and 2 friends were all hanging out infront of Jimmy jones kicking it. – 6 stars
… moreCole Curtis
Assistant manager Hayley- driver Tayme-in shop Tyler store 3636.
Absolutely fantastic experience, 10/10. Friendly, quick and clean!
I look forward to my next sandwich
… more