Anonymous52
This was my first time visiting this Jimmy John’s location. I got a brownie using points in the mobile app. I picked up my order in the drive thru on a Wednesday night. The service was quick and the employee was nice. This is a five stars out of five stars experience.
… moresharon art
Just ordered the toasted roast beef/ cheddar. Worst sandwich I have ever gotten there. It was not really toasted, it was soggy, and very skimpy in lettuce . Could not taste any horseradish sauce. It was a waste of my money. I should have ordered in Falcon. Very disappointed.
… moreJulia Aguon
Extremely disappointed in this location! Went through the drive through and ordered a #7 spicy east coast Italian with extra hot peppers and extra oil and vinegar. Of course I don’t think to unwrap my wrapped sandwich in the drive thru which I didn’t realize you are suppose to do for this location to check to make sure it’s done properly. Made it home, to find, they added nothing but meat, Mayo, cheese, and lettuce. I called them and let them know I was on my way, they promised a refund and to fix my sandwich with me showing the old sandwich and receipt. I arrived and showed them the sandwich with the receipt in which they told me on my receipt it said “EZ peppers and sauce”. I don’t even know what the hell that means. He said that was me saying I didn’t want any. Asking for extra and asking for non are two very different things. He eventually made me a new sandwich and literally gave me a cookie. No refund like promised. AVOID THIS LOCATION! They seriously struggle they couldn’t even cut my pickle I ordered in quarters they barely cut it in half! I would have been less upset if they would have followed through on their promise of a refund since I had to drive all the way back. AVOID THIS LOCATION!!!
… moreJpdrum D
Updating my review to 5 stars for promptly responding to my complaint and making things right. I received a replacement order that was much better and to the standards of good quality sandwiches I’ve received in the past and as a loyal customer that comes here often. Thank you
Ordered a #12 and #15, I’ve come here a lot since I live a couple blocks away, but this order was by far the worst I’ve ever had, they literally gave bread that was more stale than a brick, biting into the sandwich literally cut up my mouth. This is unacceptable, corporate needs to take a look at this location. I’m extremely disappointed to have given this place my money.
… moreChevelle Jensen
The store was clean and the workers are really friendly the services was fast and my order was exactly how I wanted it i would love to come back all the time
… moreCarlton Partridge
Was hoping to eat my $20 sandwich inside the store in relative peace. The death metal at full volume prevented me. I kindly asked the punk behind the register if he could change the music or turn it down. After he stared me down as if he was going to fight me, he asked what I wanted to listen to. I just left. I’ve been going to Jimmy John’s 2-3X weekly. I will never spend another dime at Jimmy John’s.
… moreGJEE WADE II
The young man with the PINK HAIR is a very poor representation of the company!!
A very nonchalant attitude and I could tell immediately that my experience was going to be a 1 out 5…It was just that!
This location was out of bacon, wraps, and pickles… ordered online and still had to wait 10 minutes for him to throw something together. There was at least one thing wrong on every sandwich.
The food was terrible and the customer service was the same!!
Definitely a 1/5!!! From looking at the reviews
It definitely looks like this is STANDARD for this Jimmy John’s location !!
No ACCOUNTABILITY at this location! Don’t waste your time!
… moreLeela Robles
Ordered two sandwiches and after 40 minutes, I called and was put on hold for 10 minutes. When I finally was able to get someone on the phone I was told “we got big catering orders in. We can still make it for you if you want” If I want the food I’m paying for? When I said yes, I was put on hold again. lol. Never mind! Our lunch was over by then anyway. Bummer service.
… moreSandra McGrail
Walked in and ordered a giant tuna. Employee took my order. I went next door to buy a bottle of wine. Came back no one was in the store. There was a sandwich on the counter which I took assuming it was my order. Got home and it was not a Tina sandwich. Called the store and got the manager who number 1 said he couldn’t find my order for more than 10 minutes. I told him I would complain to JJ corporate and he found my order. He supposedly credited back my debit card so we’ll see. Total incompetence and no customer service!! I will not go back to this store!
… moreR. D.
Stopped to pick up dinner on 12/1 in the drive-thru. No cars in front of me. I waited 5 minutes before even being acknowledged. Ordered 2 sandwich’s. Pull up to window and wait another 5 minutes before anyone even comes to the window. The employee was nice but clearly had been enjoying the legal freedoms of Colorado weed. Then proceeded to wait another 10 minutes just to get one sandwich and a bag of chips. Explained this is not what I ordered and he went to make the other sandwich. In turn I waited about 30 minutes and left with two sandwiches, a drink, a bag of chips and three pickles. Neither sandwich was the ones I ordered.
… more