Mark Czech
We ordered two large sandwiches. One was the Italian Sub – number 9. We asked for hot peppers. The person taking our order ask if we wanted the other vegetables as the sandwich is typically made and she specifically mentioned onions and tomatoes. We replied yes. When we arrived home we found out the sandwich did not include onions and did not include hot peppers. Very surprised. Disappointed because the sandwich was pretty plain at this point. We drove 10 minutes one way.
… moreMike Simmons
Hard bread and little-to-no filling.
Ordered through app and order was just being finished when I arrived.
Turkey sandwich had almost no turkey on it and very little else (see picture)
Also, bread was so hard it could hardly be bitten into.
Should have gone to Subway or Jersey Mikes.
… moreAlicia Alicia
Flower Mound location is the worst, which is a shame because it’s the closest to my house. I walked in before 8pm and they already looked to be closing up: chairs up, bread piled oddly, all the ingredients out of their containers, counter looked dirty, worst of all mop and bucket very close to food left out. Then the staff – 1 guy and 2 girls were very rude, non-welcoming, really could careless customers walked in. I had to ask if they were opened still. I got a yes but nothing more. They kept ignoring me and shutting down basically. One girl walked from the back and was rubbing her nose consistently, multiple piercings appeared to be bothering her. She did get behind the register but just starred at us. There was no how can I help you or welcome in.
Overall I said we are leaving.
Honestly it looked unhygienic and they should know people eat with their eyes first!!
I am bummed. I love the Jimmy Johns by my work but this one by my house is the worst customer service EVER!! This is not the first time.
… moreGABE ALBA
The guy in the register is so sour, have been there a few times and it’s always the same thing. Most definitely does not like his job
… moreMike Flynn
Hadn’t been in years. Small sub was $11! Hardly no meat or cheese. The bread is average at best. No way am I stopping there again.
… moreCori Sisson
Wild experience walking in—the gentleman at the register was not only on his phone but didn’t even look up when we entered. I had to say hello just to get his attention, and even then, he glanced up briefly before immediately looking back down at his screen. We turned around and walked right out. When we got back to the car and looked through the window, he was still glued to his phone. He honestly couldn’t have cared less. For context, this happened on Wednesday, July 2nd at 7:15 PM. Who is running this place?
I’ll take my business to Jersey Mikes.
… moreJeff Blichfeldt
Just went there for lunch. There were 4-5 employees and 0 customers besides us. Ordered 3 sandwiches for me and my kids. My son doesn’t like the produce so I got him a slim. Asked them for a litttle mayonnaise and was told they can’t do that. I asked why and they said they can give me a mayonnaise packet. I said that didn’t make sense and they said it was company policy. I get that it says meat and cheese only but I thought that meant no produce. If it was really about the money saved for mayo then why did they offer a packet? I went ahead and paid. Got the food and there were no mayonnaise packets. So I went back and they gave me a packet.
As I was eating my food I thought about how stupid that was and glanced at the receipt. They didn’t charge me for the 2 bags of chips. Normally I would point out that I have chips and keep in mind my kids were standing next to me with the chips. It was pretty obvious they had them. But it was more important to save 3 seconds of labor than to complete the sale and make customers happy.
So when I was leaving I told the cashier that he was too busy telling me he can’t put mayo on my sandwich, that he didn’t charge me for the chips. I gave them back unopened. He said (twice) have a nice day, have a nice day. GREAT POLICY!!! We won’t be back!
… moreMaria Aranda
I want give a big shoutout to Christian, He was incredibly kind and professional. He stopped by my job to offer samples. It is clear he goes above and beyond to make sure customers are taking care of.
… moreHayley Kiesling
I came here on a Friday evening looking for something to munch on. Immediately as I walked in I was greeted with kindness and welcome arms by a worker named Tyler. I ordered the “Slim 1” and my oh my was that scrumptious. The sandwich was made beautifully and the food was fresh. My service was exceptional, and I can’t wait to dine here again. 10/10 in all ways
… morePresley Hawkesworth
Awful service and got every single sandwich wrong we were the only ones in there too
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