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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Address and Contact Information
Address: 320 S Kirkwood Rd Suite 103, Kirkwood, MO 63122
Phone: (314) 833-5559
Order and Reservations
Order: Order online
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Sandwich Shop & Gourmet Subs in Kirkwood | Jimmy John’s 2016
… Kirkwood Rd in Kirkwood, MO … 320 S Kirkwood Rd, Kirkwood, MO 63122. Store ID : 2016. Open Now • Closes at 9:00 PM Monday. Order Now · Get Directions. 320 S …
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Reviews
Jasmeet Singh
Let me start off my saying we love jimmy johns…but this location has Super bad service. I ordered 2 sandwiches and just look at my sandwich. I am sorry but this is really awful service. The guys have one job to make a sandwich and they are just horrible. This location is no good.
… moreLeigh
The second I walked in the door, the employee yelled “if you’re here to place and order that has bread, you’ll have to leave. We don’t have bread right now.” She didn’t even bother to look up and greet me.
Ok then? Walked out and left and went to Jersey Mikes instead if that’s how they are going to treat customers.
… moreOk then? Walked out and left and went to Jersey Mikes instead if that’s how they are going to treat customers.
Brandon Garrett
Very disappointed at this location. The bread is hard and the bacon is old. We ended up getting sick but we had to eat unfortunately.
… moreAmela Talic
Amanda took my order and suggested the new beef crunch sandwich, it was delicious. Amanda was super friendly. Food came out very fast per usual. I dined in and all of the staff were cheery. It’s nice to see when most places the staff look a little sad. Amanda didn’t miss a beat, she asked everyone if they wanted to try the new sandwich, had a smile and friendly tone with each customer. Coming from the restaurant industry I appreciated seeing great customer service.
… moreDanielle Brooks
If I could rate this Jimmy John’s ZERO stars I would. Unfortunately, a ONE star rating is the lowest possible. My daughters visited Jimmy John’s this afternoon, along with several of their friends, most of whom were African American. When they entered the establishment, a few of them sat down while others got in line to place an order. An older gentleman (using the term “gentleman” loosely) behind the counter proceeded to inform my daughter and her friends that loitering is not allowed in the restaurant–even though there were two of them in line waiting to order. They were then told there was no bread, so they could just leave. After which, a Caucasian family entered the restaurant, and what do you know, BREAD magically appeared from behind the counter! The behavior of this employee and the way he treated my daughters and their friends was racially motivated–CLEARLY. Not that I am at all surprised, being born and raised in the St. Louis area (one of the most segregated cities in America!), but after moving away for 8 years and coming back, I hoped things had changed. Guess not! Great way to welcome my family back home!
… moreJulie Puetz
If I could give 0 stars I would. This is the third time I’ve ordered a sandwich for pick up, that was incorrect. Not only was it incorrect, it was missing things I added, and they added things I took off the sandwich. I paid for avocado spread which was absent. When I tried to call, the phone no longer is set up. I am a busy mom with active sons… I will absolutely tell everyone I know not to order from this store. No more support for the chain that does not care about customers or customer service.
… morebrenton ward
This Jimmy John’s is the worst I have experienced. Multiple orders were not delivered, only to find it sitting on their shelf for an hour and a half, or their driving claiming to have attempted to deliver but never showing up and not calling. Saving your money and go somewhere else.
… moreKyle Robertson
This location – Terrible customer service. Can’t get an order right. Freaky slow. Completely defeats the point of building reward credit when the people fulfilling your orders to build the rewards aren’t competent enough to provide everything you pay for. Can’t remember the last time an order has been correct.
Check out the response below… So does that mean it’s on the reviewer to follow up with the customer service team to communicate issues to the specific store? Are there any issues you are actually able to solve internally?
… moreCheck out the response below… So does that mean it’s on the reviewer to follow up with the customer service team to communicate issues to the specific store? Are there any issues you are actually able to solve internally?
Matthew Trask
I gotta say, never seen a better Jimmy John’s locations in all of my times getting fast food this is the best fast food place I have experienced. This one worker with dirty blonde hair was so kind and considerate he even helped me beyond the sandwhich making, he gave me advice in how I should handle my work situation. Hands down best place ever, would leave ten stars if I could!
… moreScotty Farrow
Jimmy John’s is Jimmy John’s. I haven’t been to a bad one yet. The quality is great and the service is fast. Outdoor seating is nice. Any restaurant that has Motorheads’ Ace of Spades playing on the sound system is always going to be A+ in my book. Well done
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