KangaDragon61
Visited the evening 2/20. Their was only one worker. There was a line out the door
This one worker did it all so smoothly.
He took half the orders then made the sandwiches. He was so nice. Not one person complained, he was that good.
Our sandwiches were great.
That guy needs a bonus.
… moreAnthony Quinones
Understand the lunch time rush, but this was one of the slowest/disorganized operations I have witnessed. Multiple patrons cancelling orders in store while waiting. No set staff handling delivery / Web Order pickups. My case, an over 1 hour in store wait for a web order. Next time may have to patronize nearby vendor instead.
… moreSelena H
I literally asked for no tomato. The cashier told the sandwich maker no tomatoes and she literally put tomatoes on my sandwich. I probably not be back.
… moreLaurence Jackson
My experience here was horrible, horrendous, horrifying, and awful today. The little man that claims to be a manager at this establishment needs to be fired immediately. Very rude, disrespectful and suggestive regarding how he treats customers. I felt unsafe due to how both of the employees were being rude. All over I was asking questions regarding why they took my payment and it shows on my end and from my bank statements. How they claimed I needed to charge my card multiple times and the payment would not go through until 2 or 3 days. Uh? So can I get my order? I was told no until your payment was process in 2 or 3 days. What the hell!!! What type of business are you running there. Never will I return to this establishment watch out for the manager. Very poor customer service. Never again!!!!! Was told by corporate that they would be contacting owner of the store and they would be giving me a call. Also I will be reporting this establishment to some of my clients that work with the businesses here in Springfield Illinois. Those two male employees need to be fired.
Also when I worked in the manager said “ he needs to go tickle first before ordering” this very unprofessional. Who says that to a customer while they are walking to the restroom. I’m very upset with my experience at this establishment
… moreSteven Parnell
You should try the fudge chocolate brownie the food is always good but these little treats are delicious.
… moreShane Shrout
I get my sandwich and it really looked as if they just took the ranch and dumped it all over the lettuce. It was a complete mess will not be ordering from any jimmy jhons again
… moresagexus
Bread so hard. Spent $7.84 after tax on a turkey tom sandwich and ordered via mobile app. When I took a bite I almost broke a tooth. Can’t even separate the bread to put it in my mouth the bottom was over cooked. Must be a new baker or week old bread. Love Jimmy Johns but this is my first terrible experience here
… moreHimanshuray Vaidya
One of the best subs. Vegetarian option was great too. Recommended
… moreVIncent Valentine
Worse Jimmy John’s I’ve ever hard the misfortune of visiting. I placed an order ahead of time for pickup so I can enjoy my lunch. It was just one measly sandwich a club lulu, nothing crazy. A regular, wasn’t even a giant. I arrive 7 minutes after placing my order. I arrive and still have to wait another 20 minutes. Ridiculous store that I will never visit again. The management is obviously cheap for skimping on staff but whatever I guess.
… moreJoseph Eden
Overall I think this place was kinda meh. Every time that I order from JJ I get the same thing. The number 7. Every time that I get the sub I ask for extra hot peppers and I never actually see a difference in the amount of peppers that is put on the sub. The bread at this location was especially tasteless. The bread was more of a device to get the sandwich ingredients into your mouth than anything else. Overall a very forgettable experience. Not terrible but most places would probably be better.
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