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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Address and Contact Information
Address: 2321 Ogden Ave, Downers Grove, IL 60515
Phone: (630) 725-9450
Order and Reservations
Order: Order online
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Reviews
Joseph Kizior
Great spot. Chanel (I hope I spelled that right) at the front helped my wife and I navigate the app and order in store to redeem rewards. Thank you for a friendly, quick bite for my wife and I while we ran errands.
… moreParker Myers
Ordered one sandwich for delivery (through the jimmy johns app, NOT Uber Eats or a 3rd party) with no drink. When my delivery came, I got an Uber Eats order with a jimmy John’s drink. Not sure why Jimmy John’s drivers are taking Uber Eats orders at the same time. Also when I called the store to let them know, the guy asked me if I wanted a refund and when I said yes he just hung up on me. Not ordering from this location ever again.
… moreJoshua Wirth
Dont call the store if you they forget something on your order, you’ll get screamed at by staff.
Also dont order drinks for delivery, they never deliver them.
Also they respond to reviews to put up appearances they want to resolve the issue, then never respond to you 🙂
… moreAlso dont order drinks for delivery, they never deliver them.
Also they respond to reviews to put up appearances they want to resolve the issue, then never respond to you 🙂
K. Lastname
This location has very fast delivery, and makes sandwiches a little better than most JJ restaurants. Order here, you’ll be glad ya did
… moreAngel Diaz
Placed a delivery order. Never received. Wasted entire lunch break waiting at the front desk. Said it was delivered. It was not.
… morePamela Rudny
They don’t put enough meat in their sandwiches, the price you pay isn’t worth it for the little amount of meat
… moreEmma Armstrong
I ordered Jimmy John’s for a special birthday lunch delivery to the school. I took care to allow plenty of time for it to arrive before my son’s lunch break. About 30 minutes before the expected delivery, I called to double-check the status and was informed that it was already on its way with the driver.
Then, at 11:30 AM, my son called me from the school office, hungry and wondering where his lunch was. I immediately phoned the store again to inquire about the status. They assured me they would contact me once they spoke with the driver, but that call never came.
To my dismay, the lunch didn’t arrive until 11:52 AM, long after my son’s lunch period had ended. What was frustrating was that the school was just 3-4 blocks away from the store, and you’d expect that a school delivery would be a priority for the driver.
When I checked with the school office, they confirmed that three other kids also had their Jimmy John’s lunches delivered late. It’s clear that Jimmy John’s needs to make some changes if they can’t consistently meet their delivery times, or perhaps reconsider offering this service altogether.
… moreThen, at 11:30 AM, my son called me from the school office, hungry and wondering where his lunch was. I immediately phoned the store again to inquire about the status. They assured me they would contact me once they spoke with the driver, but that call never came.
To my dismay, the lunch didn’t arrive until 11:52 AM, long after my son’s lunch period had ended. What was frustrating was that the school was just 3-4 blocks away from the store, and you’d expect that a school delivery would be a priority for the driver.
When I checked with the school office, they confirmed that three other kids also had their Jimmy John’s lunches delivered late. It’s clear that Jimmy John’s needs to make some changes if they can’t consistently meet their delivery times, or perhaps reconsider offering this service altogether.
Anthony Budka
This is a nice Jimmy John’s. I order from here regularly and have had no bad experiences. I dined in with my 2 year old today and was a little flustered dealing with her and ordering at the same time and they were patient and accommodating. They then made a couple of fantastic sandwiches. They’re courteous with their customers and they take care of their regulars. High praise is deserved!
… morenorton man
Donnell is the absolute best! There was a small mistake with my order, absolutely no big deal, I’m not really someone who complains for free stuff I just like getting whatever I paid for, and Donnell made sure of that! He gave me a brand new fresh sandwich made properly despite me eating half of the original (I drive for a living, so I don’t often have time to go back and get it fixed)
Give this man a raise! Amazing customer service.
… moreGive this man a raise! Amazing customer service.
R P
The staff here are awesome. They’re patient (I have a more complex order). They have also accommodated me by bringing food to my car. Additionally, they’ve brought the additional items out to me (I got hungrier) without even asking.
…I mean, who does that in this service economy? It’s almost unheard of. Since that experience, I drive a little further away to order from here. Thank you staff!!
… more…I mean, who does that in this service economy? It’s almost unheard of. Since that experience, I drive a little further away to order from here. Thank you staff!!