Victoria Bryja
Over priced and super slow delivery. Over an hour wait! I got a sandwich and they put 3 pieces of ham on it… coke was flat. Plus they forgot my pasta side that I paid extra for. I’ll never order from here again.
… moreGary Miarka
In general – I thought the Jimmy John’s company prided themselves on “Freaky Fast” service? Well, I personally think they should change their motto for it’s becoming false advertising. I patronize the business at the 119th and Harlem Ave. location frequently but I think I no longer will. Once again, today’s simple order (two sandwiches) took close to an hour to deliver (53-minutes) and I only reside seven blocks away. The driver cannot be blamed for tracking showed the order was actually delivered in 4-minutes after the pick-up. This means, both my sandwiches sat on the counter for 49-minutes after the order was placed. Or, maybe my sandwiches were not even started until 40-minutes after I placed the order? Either way, come on guys, you can do better than this!
… moreElizabeth Miranda
Everyone here just ROCKS! Friendly & fast service! Now serving Homestyle Potato salad that is the bomb-diggity! Stop by & say Elizabeth sent ya! I order so much they know me on a first name basis… talk about service! The manager is always helping out his team on the floor too!
… moreIrene Kittycat
The Jimmy John’s on Harlem in Palos Heights is absolutely amazing! I thought they messed up my order so I called and spoke with the manager. Not only he didn’t question me but he took care of the problem.
However, when I went home I found out that I was actually the only who messed up!!! I was the one who made the mistake. So I called the manager back and apologized and he was absolutely gracious about it. He laughed and understood how I could have messed up. I can’t believe I did that but not only the order was made perfectly to EXACTLY what I requested, but they were so nice to me when I made the mistake. I was really grateful for how nice they were. If I can give them 100 stars, I would.
But guys! Look at this #5 Vito!!!!
… moreHam Solo
I just finished one of the best sandwiches I have ever had
… moreDerek Ratulowski
I ordered a sandwich for delivery with a large drink. I got a cup full of ice and like 3 sips of soda. Plus the sandwich was missing ingredients. Plus they just leave the food at the door and didn’t even contact me as instructed.
… moreRami Sneineh
This Jimmy Johns location is going downhill. The delivery time for 1 sandwich is about 50-70 minutes now and the sandwich comes soggy and almost un-eatable. I used to order from this location all the time, but over an hour wait for a simple sandwich when Jimmy Johns pushes “Freaky Fast” down our throats is insane.
… moreEd Murillo
This is the Turkey Tom sandwich my wife got when ordering from this JJ. Pretty sad looking sandwich. Guess we’ll go to Jersey Mike’s or Windy City Subs when we’re in Palos Heights.
… moreNate Nesbit
Had an order for pickup and the bread used to make our sandwiches was either burned or stale. Either way, don’t expect a JJ sandwich bread to crunch when you bite it. Big let down because the bread is usually a highlight.
… moreMeah Przybylski
Walked in with our team to get food, the front guy was immediately super rude to us and told us they only had 6 pieces of bread and that they can’t serve us in the most unfriendly way possible, what happens when a family of 7 walks in??? I understand there was a lot of us but there was no reason to be that rude bye✋ this guy chose violence, Jimmy John’s you should choose ANOTHER guy to greet your customers…
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