Kathy Henley
Very POOR customer service
Dirty tables, I had to open my sandwich to make sure there was meat in there because it was just like I was eating bread. It turned out to only be like 4 thin slices of turkey. We will never go back to this JJ again nor do I recommend this Jimmy John’s.
… moreAshley K
When I first entered the store, there was no one present—neither on the floor nor behind the register. I had to call out three times before someone finally came to assist me. When the staff member did arrive, they did not greet me or acknowledge me in any way and instead stared at me until I placed my order.
This complete lack of basic customer service made the experience uncomfortable and frustrating. Customers should not have to call out repeatedly just to be acknowledged, and a simple greeting is the bare minimum expectation.
Due to this experience, I will not be returning. I strongly suggest addressing this with your staff, as it reflects poorly on your business.
… moreGreg Breski
So much for freaky fast. Placed a mobile order. Pick up at 11:55am. Arrived at 11:56. Waited 18 minutes for 3 sandwiches and 3 drinks. No apologies, no thanks for your patience. Just looked at me like I was an inconvenience
… moreBetsy Rische
I won’t be using this location anymore because the last three visits have all been disappointing. Not being acknowledged by the staff when standing at the register. I ordered in the app, yet there’s no sandwich made. This last time one sandwich had exactly 4 pickles?! That’s it! And the other had no kickin ranch, just turkey, lettuce and tomato. When I called to ask if I could come back for the ranch, they said it was an up charge and I’d have to pay. Even when I said I had the receipt saying kickin ranch! The employee then said they’d have the manager call when they got in. Still waiting on that call from two days ago! I’ve learned my lesson with this location. No thanks
… moreSteph S.
I won’t be bringing my business here any longer. Total failure and skimping on ingredients. Ordered 3 sandwiches, all specialty and BARELY any meat. What the heck is this? I’d like to ask the owner if he would spend his money on this and find it acceptable. Do you?
… moreSamuel Orozco
An employee named Stephan accused me of stealing lemonade and threatened to call the cops on me and my work partner if we didn’t leave the facility as we’re apologizing for the
misunderstanding and trying to make things right. I felt threatened and I will never visit Jimmy John’s again. All I was doing was filling my water bottle with water, I initially asked him if that would be okay which he said yes. Then he immediately accused me of stealing lemonade. I will most likely never visit a jimmy johns again.
… moreS R
App says ‘Delivery Not Available’ so I called and they said yes we can deliver. Ordered 4 sandwiches… One was just salami & cheese. Tipped the delivery person $10. Upon opening this sandwich (see photo) there was a whisper of salami and zero cheese. I drove the sandwich back to the store and received eye-rolls from the delivery person (who I had just tipped $10) when I asked for an un-ridiculous amount of meat and the cheese I ordered and paid for.
… moreChristopher Drenth
Freaky fast and tasty! Never had a bad sandwich here!
Always get hot peppers, they’re delicious !!
… moreAnthony Mojarro
Not a Jimmy johns fan but I tried the toasted Italian. I thought it was really good. I’d Come back for their toasted subs.
… moreS B
The last 2-3 visits have been very disappointing….
Last time they forgot lettuce on my sandwich.
This time there is hardly any tuna for an $9 sandwich.
Service has been extremely slow the last couple of months.
… more