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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Address and Contact Information
Address: 19 S Dunton Ave, Arlington Heights, IL 60005
Phone: (847) 463-7363
Order and Reservations
Order: Order online
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/IL; /Arlington Heights; /Jimmy John’s. Jimmy John’s. 19 S Dunton Ave, Arlington Heights, IL 60005. Store ID : 0748. Open Now • Closes at 9:00 PM Saturday.
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Reviews
alec gade
Absolutely disgusting and unprofessional. The food quality at this Jimmy John’s is horrible — poorly made, sloppy, and not fresh. The store itself is dirty and poorly managed.
On top of that, the business posts California Prop 65 warnings (which aren’t even applicable in Illinois) in a misleading way instead of actually maintaining food safety standards.
Management is extremely unprofessional and manipulative toward employees. They ignore labor laws, overwork staff, and try to pressure people into unfair working conditions. There is zero accountability and no respect for workers.
Downtown Arlington Heights deserves better than this. I will never return and I don’t recommend anyone else does either.
… moreOn top of that, the business posts California Prop 65 warnings (which aren’t even applicable in Illinois) in a misleading way instead of actually maintaining food safety standards.
Management is extremely unprofessional and manipulative toward employees. They ignore labor laws, overwork staff, and try to pressure people into unfair working conditions. There is zero accountability and no respect for workers.
Downtown Arlington Heights deserves better than this. I will never return and I don’t recommend anyone else does either.
Highland Reel Vs Bricks And Mortar Elate
Good food, good employees with good service. I would give 5 stars but there are constantly people double parking right in front of the store causing traffic jams and making it difficult to get parking. If it’s a school day it’s not good to eat on side it’s like a zoo when they have a lot of kids inside, kids shouting and talking way to loud.
… moreMichael DeWyze
Don’t make people feel bad about bringing 100 dollar bill. ( acceptable US currency ) . I literally felt like I was the one to do something wrong with a 100 dollar bill. Because apparently you don’t accept it. Thankfully I was able to walk in the 90 degree weather to the bank to get 20s. That’s totally not an inconvenience for a place that wants people to get their sandwiches “freaky fast” . Do Better
… moreLarry Martin
Friendly staff. Parking is a bit hard to find before 5 pm. Clean and decent fast food.
… moreCyndi Manriquez
Service was good but the sandwich was so empty inside , just bread with lettuce/onion/oregano and one slice of salami and cheese. Poorest Vito I have ever had. No wonder this store has low ratings. Not worth the money.
… moreMike
When you order a giant sub with double the meat and they don’t give you double the meat what do you do complain? Yes sure you do but they always give you a poor excuse like well we put double meat its so annoying when you know they didn’t and are just lying I have ordered this from other Jimmy johns and they prepare it properly this is the second time I have received something other than what I’ve ordered from this store so now I hope they receive karma and get treated the same way the next time they pay for something and receive less than what they paid terrible management obviously.
… moreMichael Basil
You’ll never believe this, I made an online order the night before Labor Day and when I went in to pick up the order on Labor Day, late morning, my order couldn’t be found. Well after a few minutes of research, it was shared with me that I put the order in for the wrong day. I mistakenly made the order for the following day. Honest mistake. Unfortunately this is where the store dropped the ball and it got very weird on what could have been a very easy customer satisfaction issue and resolution. Once the manager discovered I made the mistake he told me that my order is for tomorrow and went on to care for the next customer. Yikes, while it was obvious I needed the order completed today, the manager had no idea what to do. I asked him, will he go ahead and make my sandwiches while I wait, it was only three sandwiches. He replied, well they will be ready tomorrow. I said, well I get that, but can we get those going now? He said something about calling corporate and was very confused. I mean the only thing he should have said is, sure we’ll get that done for you, give us a few minutes and we’ll take care of you.
But that did not happen, since they could not figure out what to do, I asked for a refund and he completed that in 10 seconds! Oh well. Sounds like this store needs a lot of customer satisfaction training. Especially after reading some of the other reviews. There is a lot of competition out there!
Jersey Mike’s, here I come.
… moreBut that did not happen, since they could not figure out what to do, I asked for a refund and he completed that in 10 seconds! Oh well. Sounds like this store needs a lot of customer satisfaction training. Especially after reading some of the other reviews. There is a lot of competition out there!
Jersey Mike’s, here I come.
Alyssa Kruschel
Ordered through the jimmy johns app, waited almost an hour for my food with no update. Called and they pretty much forgot about it and said they could have it out in an hour. WHAT!?!? Waited an hour for nothing??? SO MAD. IF I COULD GIVE ZERO STARS I WOULD.
… moreS G
Within the past few months this has gone from the best Jimmy John’s, to the worst Jimmy John’s. Sandwiches are not fresh, particularly bread and protein. Instructions are not followed (light mayo or guac=no mayo or guac, and apparently two cumbersome to cut a sandwich in half when requested).
As an FYI to others, I already filled out the form for feedback that they have already provided to others who have had negative experiences. I received no response. I gave them at least 10 days before posting this.
… moreAs an FYI to others, I already filled out the form for feedback that they have already provided to others who have had negative experiences. I received no response. I gave them at least 10 days before posting this.
Tara Daily
Jimmy Johns is usually the pick for any road trips I go on, so I’ve been to enough to know this location is top tier! The staff is so amazing, kind, and just very attentive. The amount of times I’ve forgotten to customize my sandwhich, they already know my order by heart and just fix it! Staff is awesome here, and this location has the most fresh food! Good job to everyone working there, as well as whoever manages this store! Coco & Blu across the street & the rest of the town love you guys!
… more