Jimmy John’s

  2.9 – 265 reviews   • Sandwich shop

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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Jimmy John's 55423

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jimmyjohns.com

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Reviews

Joseph Susag
Was hear at 12:30pm on Sunday 10/26. The younger woman who took my order was nice (Anastasia) but there was a taller guy with a beard who was being so rude to her and kept yelling at customers walking in saying they were too busy. They weren’t even that busy…and he was just sitting there belittling his coworker. He should be fired.
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Todd Norman
All the staff were extremely friendly both to each other and the customers. The person at the register took time to ask me about my day and chat with me while I was waiting for my food, it was refreshing, the food was good and fresh as always.
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Kyle
Good customer service. Good management both a.m + p.m very accommodating. % Will come back. Good patient people and acknowledging should go a long ways. Ordering again from out of the area.
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bobbyjt4
Ordered a slim 5. the first one they handed me was completely burnt on the bottom, like rock hard. i brought it to them and told them, and then the next sandwich they handed me was this tiny loaf that was undercooked

i’m not usually that picky with fast food chains but this experience was pretty ridiculous. i will be avoiding this location
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Michael Yee
I placed a catering order a week and a half in advance. When I got to the store after the original pickup time they gave me part of our ordering saying it was our complete order. Then they said come back in an hour, stating the reason they could not complete the order was because they ran out of bread. I came back an hour later and it was still not done. I tried to talk to the staff, including the night manager, and they just ignored me and if they didn’t ignore me they didn’t have any good answers as to why it was taking so long. When they gave me part of our order the sandwiches presentation was sloppy and fully wrapped without any indication of what kind of sandwiches they were. I finally got so frustrated with the lack of communication we had them refund the order (I have not checked my credit card to see if that actually happened yet) and kept the sloppy sandwiches that were provided. This was for a 6 year old’s birthday party the next morning so we had to quick pivot and order Davanni’s sandwiches. We spent extra time to make the Jimmy John’s sandwiches look presentable at the bday party when the expectation was to be able to just open the box and serve.
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John Osberg
Looks like I’m not the only one to note – delivery shouldn’t be offered at this location. On multiple occasions the delivery has taken hours, or gotten sent to Uber, or in one case it had to be cancelled since not even delivery services would pick it up. Staff at the store has been great, the place just seems wildly mismanaged.
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Briley Fenimore
I placed a complicated catering order today, and was pleasantly surprised when a team member named Kim took the time to call me and help me out. Kim at the Richfield location helped me get the correct order for an event this weekend and was so gracious and kind over the phone. Thank you, Kim!
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K C
They were not busy, nor very friendly at 10:45 am. Left nearly a $3.50 tip on a $13.00 sandwich…. the bread is so old and stale it’s hard to even bite into, let alone chew. I will never return to this place… Nor should you. What happened to fresh bread baked daily? So disappointing! Called them, and they could care less about this customer, me.
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Al Zerull
I go to jimmy johns all over the metro, this one is always the slowest. Every time I go I wait at least 10 minutes for my sandwich while they fill orders for people that aren’t even in the store. Find a different location if you want a sandwich
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Kc DC
Two finger thin watery slices like the middle was cut out. Took back my 5 star review since this happened once before with the French bread.
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