

Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Address and Contact Information
Address: 12530 Fremont Ave Suite 100, Zimmerman, MN 55398
Phone: (763) 297-5522
Order and Reservations
Order: Order online
Related Web Results
Sandwich Shop & Gourmet Subs in Zimmerman | Jimmy John’s 4602
Jimmy John’s Locations in Zimmerman, Minnesota
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Reviews
We were both very hungry, I had to ask for my sandwich to be cut in half (this was a request when we placed the order.) and they didn’t make my sandwich the way it was requested.
I stepped up to the counter where 3 young male employees were standing with half my sandwich in hand and stated I wanted to express dissatisfaction with my sandwich and tapped on the bottom of the bread which could be heard over the loud music playing. All 3 looked blanlky at me, and one spoke up stating it was likely his fault, as he was new. Another stood silent, and the 3rd stated the bread was probably just ‘cold’ as it was probably sitting out since 3pm. (We were there at 7:50pm) No apologies. No offer to remake. Just a comment “You’re not the first to say something about this.”
This was the worst customer service I have received in a very long time!
And having a Baskin-Robbins right there? Game changer. Perfect way to treat yourself after lunch. The scoops are big and they’ve got all the good flavors.
Quick, easy, and always hits the spot. Definitely one of my go-to lunch stops!
Just me and one other gentleman there, he was already eating. I stood there for at least a minute and a half, and none of the 4 employees that I saw even looked at me. ( all on their phones. ) i even walked to the Baskin Robins part of the store and then walked back to try and order. Got 0 acknowledgment and left with nothing. I could not rate the subs, but obviously, the service and atmosphere were beyond bad. Will not even attempt another try.
Taylor, Logan, and Blake are all solid workers who do great work.
This is our first BR experience so I don’t know if it’s par for the course or this employee is under scooping. But if you go look at their website, they show 1 big scoop of ice cream sitting above the cone. This was definitely not our experience.