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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Address and Contact Information
Address: 6001 Shady Oak Rd, Minnetonka, MN 55343
Phone: (952) 931-0505
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Jake Gehler
Let me start this review by saying my employees and I order from this location multiple times a month and typically have good results. Sandwiches are good and delivery times are speedy.
Also we always order through the Jimmy Johns website.
But two times in the past two months have been very bad –
Both times sandwiches have shown up missing meat. Not like “oh man, they gave me one little piece of chicken” or “why would they give me smaller portion of chicken and not a hand full or a scoop?” – but legit no meat – a $16 wrap with ZERO meat.
That would be like going to a popular burger spot ordering a cheeseburger with all the fixings and getting a piece of cheese between two buns.
I know what you might be thinking – “no meat???, why not call to complain?” well the first time a chalked it up to a fluke, but the second time now its apparent there is a bigger issue.? Also – it was a delivery and delivered by UberEATS both times (not delivered by a JJ driver) and by the time you get the sandwich you are so over it.
So maybe order in person and double check that they actually add meat to your sandwich? I think we will take a break for a while.
… moreAlso we always order through the Jimmy Johns website.
But two times in the past two months have been very bad –
Both times sandwiches have shown up missing meat. Not like “oh man, they gave me one little piece of chicken” or “why would they give me smaller portion of chicken and not a hand full or a scoop?” – but legit no meat – a $16 wrap with ZERO meat.
That would be like going to a popular burger spot ordering a cheeseburger with all the fixings and getting a piece of cheese between two buns.
I know what you might be thinking – “no meat???, why not call to complain?” well the first time a chalked it up to a fluke, but the second time now its apparent there is a bigger issue.? Also – it was a delivery and delivered by UberEATS both times (not delivered by a JJ driver) and by the time you get the sandwich you are so over it.
So maybe order in person and double check that they actually add meat to your sandwich? I think we will take a break for a while.
Austin W
I had a very strange experience at this location on Wednesday, January 28, 2026. I ordered the largest size of sandwich, and when the gentleman making my sandwich asked if I wanted it cut in half, I ask if he could cut it in thirds. The female employee very aggressively said that that was against policy and that they could only cut it in half. The male employee said that was not true, and he would be happy to cut it in thirds. The person behind me in line also mentioned that that was a ridiculous thing, and eventually the female employee said that they would do it this time but it was somehow some incredibly important policy they had to follow.
Really?
There was not a line nor did it seem like there were many online orders coming in (this was about 3:30 PM), so it was not like this would take an enormous amount of time at a very busy period in the day.
… moreReally?
There was not a line nor did it seem like there were many online orders coming in (this was about 3:30 PM), so it was not like this would take an enormous amount of time at a very busy period in the day.
Laura Underdahl
I order the same sandwich using the online ordering. I specify NO LETTUCE in the instructions, not to mention this specific sandwich does not come with lettuce. Yet for the past 5 orders lettuce has been added. My previous order to today they manager kindly offered to remake the sandwich. When I called back today, the female manager wouldn’t let me speak. She also stated I was being rude when I tried to explain this keeps happening. Very disappointed in the customer service!
… morean na
To the owner of this branch,
Your employees don’t care about anything. They simply don’t pay attention to customers and keep talking among themselves about their personal lives.
Visited on February 21 around 12:30 PM.
… moreYour employees don’t care about anything. They simply don’t pay attention to customers and keep talking among themselves about their personal lives.
Visited on February 21 around 12:30 PM.
John Mark Sorteberg
Deceptive business practices. When you order, they’ll pretend to clarify the toppings on your sandwich. However, what they’re really doing is getting you to agree to add toppings that have additional costs, but without telling you about said costs. That’s a real scummy move.
… moreKate Lynn
This is by far the fastest one I have been to. I got my sandwich right when I slid my card Wild!!! The one in Anoka makes me wait at a table. Bravo to this location you guys rock!
… moreBrian Viengthong
Nothing spectacular, just a quick stop if your out of lunch options. Can get busy between 11-1. Whatever sandwich you decide on, Jimmy peppers are a must.
… moreJessica C
@jimmyjohns first thing, they gave me potato salad on June 6th that has a Use By date of June 3rd. Second thing…you could at least fill up the container for it costing more.
… morekelly Rojas
I’ve been charged twice several times from this store, and today I was hung up on and told over the phone to have a nice day talk to GM in the morning. I was charged $17 70 from my bank account twice.
… moreRichard Jackson
Orded lunch to my job and like normal ppl my lunch is an hour, ordered 20 min before my lunch 1 hour and 20 min I decided to cancel my order seeing I would not have time to eat it. As the employee answered I requested to cancel the order, not sure if one of my colleagues had also ordered food from here and I didn’t want to interfere with there order I asked to read back my order and I was immediately met with the manager alexia yelling my order back to me then hung up on me, at least she thought I sat there for 26 minutes listening to her bad mouth me and tell her employees how disrespectful I WAS!!! Also here how they had so many customers and had run out of bread ever heard her call the driver that i assumed had been driving around with my sandwitch for over a hour! When I tryd to contact her supervisor I was contacted by her and left I smug email. For someone that works and lives in this community Alexiah Krieger should really learn how some pride in her position and some respect for the customers that keep her employed I will never spend another dollar with this place
… more