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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Address and Contact Information
Address: 1615 County Rd 42 W, Burnsville, MN 55306
Phone: (952) 435-5400
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Sandwich Shop & Gourmet Subs in Burnsville | Jimmy John’s 0479
… Burnsville, MN … 1900 Hwy 13 E, Burnsville, MN 55337. Store ID : 0479. Open Now • Closes at 9:00 PM Saturday. Order Now · Get Directions. 1900 Hwy 13 E …
Jimmy John’s Locations in Burnsville, Minnesota
Looking for a delicious lunch or food catering for your company event? Stop by your local Burnsville, Minnesota Jimmy John’s to enjoy our renowned …
Sandwich Shop & Gourmet Subs in Burnsville | Jimmy John’s 0746
/MN; /Burnsville; /Jimmy John’s. Jimmy John’s. 1615 County Rd 42 W, Burnsville, MN 55306. Store ID : 0746. Open Now • Closes at 9:00 PM Wednesday. Order Now.
Reviews
Ashley Mendell
I visited Jimmy John’s in Burnsville on Sunday evening for dinner. My fiancé and I both ordered the toasted roast beef and cheddar sandwich, which we had never tried before. We were asked if we wanted the horseradish sauce and said yes, as it comes. When we received our sandwiches, I loved mine, but unfortunately my fiancé did not like the horseradish. I went up to the register and politely said, “I’m so sorry, but he really doesn’t like the sandwich.” The young man working the counter responded, “Unfortunately, I heard my shift lead ask if you wanted the horseradish and you said yes.”
I explained that we said yes because we had never tried the sandwich before and didn’t know he wouldn’t like it. His response was, “Well unfortunately, I can’t do anything about you not liking it.” I clarified that my fiancé literally could not eat the sandwich, yet he still refused to remake it without the sauce. I was forced to pay for an additional sandwich because I wasn’t going to let my fiancé go without dinner.
In my 15 years of working in the restaurant industry, I have never experienced a situation where a guest was refused a simple remake when they genuinely didn’t like an item—especially when it was a first-time order. I understand that I initially said yes to the horseradish, but we had no way of knowing he wouldn’t like it.
This was the worst customer service I’ve ever received at a Jimmy John’s. I was extremely disappointed with how I was spoken to and treated as a paying customer. I will not be returning to this location.
… moreI explained that we said yes because we had never tried the sandwich before and didn’t know he wouldn’t like it. His response was, “Well unfortunately, I can’t do anything about you not liking it.” I clarified that my fiancé literally could not eat the sandwich, yet he still refused to remake it without the sauce. I was forced to pay for an additional sandwich because I wasn’t going to let my fiancé go without dinner.
In my 15 years of working in the restaurant industry, I have never experienced a situation where a guest was refused a simple remake when they genuinely didn’t like an item—especially when it was a first-time order. I understand that I initially said yes to the horseradish, but we had no way of knowing he wouldn’t like it.
This was the worst customer service I’ve ever received at a Jimmy John’s. I was extremely disappointed with how I was spoken to and treated as a paying customer. I will not be returning to this location.
Sarah
I thought Subway was bad, and then I visited Jimmy Johns. I ordered a regular turkey tom. It literally had 1 slice of deli meat, 1 slice of cheese. And then an unripe tomato and some shredded lettuce. $9.99. The bread was also hard and old tasting. Never again!
… moreEm Watson
The older guy working there was working by himself from what I could see. He was wearing gloves took my cash payment and gave me change then without changing his gloves proceeded to make my food… I’m sorry that was just gross. He was definitely old enough to know ( not a kid at his first job) he needs to change his gloves after handling dirty filthy coins & bills. And on top of that, this experience definitely did not live up to “Freaky Fast” maybe he was new? Sandwiches weren’t ready when I got there and they were made at a turtles pace while I waited in the shop.
… moreCorey Peterson
Freaky fast is certainly a thing of the past it seems. I can’t leave on my lunch break and it took them more than 45 minutes to deliver a 6 inch sandwich a few blocks.
… moreJack Lagowski
My wife while pregnant couldn’t consume deli meat. After giving birth and being asked what was the first thing she would like to eat after giving birth to our son, she replied Jimmy John’s of course! We placed an online order for delivery at 8:05 pm. After waiting 40min I called the store to check on the whereabouts of our order. The young man on the phone replied, “Yea… we canceled the order and you will be refunded on your card in 3-5 business days”. I asked why and he replied “We don’t have any delivery drivers, I’m alone by myself at the store tonight, I’m really sorry. I tried calling the number on the order but it didn’t go through. I’m sorry about that”.
After checking my call log I did not receive any missed calls. Being that I was in an elevator for a short time coming down to the front where I lost service inside, is it possible that he had called me while I was in the elevator without service? Absolutely. For that I must give him the benefit of the doubt. But the fact remains that within operating store hours, this jimmy johns had ONE person working the whole store, with no backup if God forbit someone tried to rob the store, with ZERO delivery drivers to take orders. As a fellow Jimmy John’s alum delivery driver of 7 years, I know how unacceptable this is. ONE in shop person running the store by themselves cannot be accept in any circumstance moving forward. I hope this store does the right thing to ensure that this doesn’t happen again. I’m sorry to say that living locally, I will never be giving my business to this store again. The young man on the phone was very apologetic, I don’t want this to have any consequence to him, but rather the GM of the store in knowing that this incident occurred, and the right steps taken to ensure that it doesn’t happen again.
… moreAfter checking my call log I did not receive any missed calls. Being that I was in an elevator for a short time coming down to the front where I lost service inside, is it possible that he had called me while I was in the elevator without service? Absolutely. For that I must give him the benefit of the doubt. But the fact remains that within operating store hours, this jimmy johns had ONE person working the whole store, with no backup if God forbit someone tried to rob the store, with ZERO delivery drivers to take orders. As a fellow Jimmy John’s alum delivery driver of 7 years, I know how unacceptable this is. ONE in shop person running the store by themselves cannot be accept in any circumstance moving forward. I hope this store does the right thing to ensure that this doesn’t happen again. I’m sorry to say that living locally, I will never be giving my business to this store again. The young man on the phone was very apologetic, I don’t want this to have any consequence to him, but rather the GM of the store in knowing that this incident occurred, and the right steps taken to ensure that it doesn’t happen again.
Mason Teal
Fast and delicious. At least for us, anyways. The people who came in a couple minutes after us had to wait a few minutes for the workers to come out of the back. Other than that, it was perfect! Would definitely recommend.
… moreRiley Primus
Gabe and Jayla were kind, courteous, and quick. Great vibes
… moreRylee Bell
The guys working were extremely slow. We waited over 30 minutes and after waiting for 15 minutes they asked what our order even was. No one deserves this type of customer service. We will make sure to not go to this Jimmy John’s again.
… moreBrendan L
I remember once from 4-5 years ago I had an issue with service at this particular location, but the professionalism from Jimmy Johns in addressing and resolving that issue was surprisingly professional, so that specific resolution has stuck with me since and I just can’t help but think that specific resolution has brought me back as a customer. So thank you for being a great franchise!
… moreStefanie Leppert
You have lost my business. You use Uber to deliver, and my order did not arrive. When I called to get this straightened out, I was told that the first delivery would be credited. It never has been despite many phone calls. $70 for two sandwiches, never again
… more