Jimmy John’s

  4.0 – 248 reviews   • Sandwich shop

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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Jimmy John's 54311

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jimmyjohns.com

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Reviews

Abby Verzal
I used to order from this location a lot from the Jimmy Johns app and when they had their own delivery drivers, it was great, arrived fast and always fresh. The last 2 times I ordered delivery they are using uber to deliver the food which each time has taken hour+ to get food when I only live 8 minutes away. Im not sure why they shifted to using Uber but I don’t recommend ordering for delivery unless you want to wait.
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Dasha N
I ordered a simple turkey tom sub with bacon and salami. My order took about 45+ minutes to get to me even though i’m only about 6 minutes away from the store. I didn’t actually get to my food until about little over an hour after i ordered it because the driver didn’t follow the delivery instructions and put my order tucked away behind a wall on a counter where no one could see. ON TOP of that i’m MISSING items that i PAID for on my sub. Im extremely frustrated, disappointed and not happy at all. When i called explaining my frustration no efforts were made to try and make things right. i just got store credit for my two missing items…. I don’t even want to go back to this store after this. I wanted an extremely LONG time for simple little sub and when i finally got it my order wasn’t even right. that’s upsetting
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Heather Cruz
I’ve noticed a huge downshift in quality. My sandwiches are mostly empty and half the size they used to be. Very disappointing. I thought it was a one off but it’s been a very steady decline. Got the spicy Italian this time and it had 3 peppers on it, one half of the sandwich had no meat/cheese on it at all.
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Em “ried_rose”
Great service and the worker even informed me of the potential new rewards system changing. My sandwich was way bigger than usual. Most jj bread is skinny and hard. This batch was bigger than I’ve had a subway and no it wasn’t the gigantic option. Great meat to cheese ratio today too. Usually I can barely taste the cheese! (I got the beach club).
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Laura Allen
Variety of sub options and quick service. New rewards program for free and discounted food.
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Jordan Huiting
I ordered a sub for delivery at the business where I work. An hour went by and there was no delivery. I contacted the store who stated that my food had been delivered 15-20 minutes prior. I contacted the reception desk who informed me another department got a delivery but not myself. I walked down to the department and learned that my food was packaged in their order. The manager on duty was VERY rude and told me that my food was not in the wrong bag (even though it was) and that my food was delivered. I don’t care what happened at the store .. the point is my food ended up in the wrong spot and was not packaged or delivered properly and that is not my fault, contrary to the manager’s belief. NONE of the subs were labeled upon delivery to the other department either. Therefore, when they got my sub, they had to open and touch it to determine who’s food it was. I can’t even believe how disrespectful this person was on the phone. I’d consider looking harder for more professional and pleasant management.
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Anthony Smith
The service, food, and staff were completely horrible here. I walked in to hear a female worker loudly complaining about staffing. I ordered 3 sandwiches, 2 chips, and 2 drinks. They didn’t place my items in a bag, didn’t even offer a bag. When opening the sandwiches, I didn’t even get the extra cheese I paid for on all 3 sandwiches. Complete and utter waste of time and money. While leaving the parking lot, I sae another customer come out with his hands full and no bag.
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Sheila Petitjean
I ordered a Beach Club sub which was suppose to come with turkey. Well, there was no turkey.
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Dark Myth
Foods good and they sell their old bread if you want to buy it and use it to make your own sandwiches. Use it quickly it will go hard after a day. The service is friendly and fairly quick. Food has always been fresh no issues and the business is kept clean including the bathrooms. They’ll also deliver if you live in the area.

Update:
I enjoy getting turkey sandwiches but unfortunately the quality has been decreasing at least at this location. What I’m talking about is the Turkey has dark spots on it dark brown spots sometimes all over the meat. It doesn’t look like something I should be eating. I pick it off but it’s becoming more and more common at least at this location.

Service can be good but it’s dependent of who you get. I got this girl there one time who continually asked me the same question about five times like she wasn’t even paying attention. I was the only person at the register and they were not that busy. At the end I said I don’t need a receipt and she replied, “the receipt will be in the bag”. She also struggled using the computer.
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Brandon H
Always a great meal! Never disappointed. The one single thing that I’ve noticed has changed with them is that their ‘freaky fast’ delivery, is not so ‘freaky fast’ anymore. But i can live with that. I commonly order lunch and have it delivered to my job sites, 95% of the time when I ask to have it delivered right at Noon, they are pretty close. Overall satisfied with their food and service.
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