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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Order and Reservations
Order: Order online
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Reviews
Robert Murdock
Earlier in the week my wife called to place an order for a party plater. When I arrived, they told me they had already given to someone. When I asked them to make another & I would wait and even cover the expenses of others looking to buy their lunch, they told me we “can’t do that.” then, “we don’t have bread for that.” then, “call corporate.” following with “it’s not our problem…”
When I asked for 10 sandwiches 5 turkey toms, 5 pepe’s, the person at the register decided to wait until there were 4 other people waiting to order and then lecture me.
A mistake is understandable, the absolute lack of basic customer service was embarrassing. A 1 star review is being too kind.
… moreWhen I asked for 10 sandwiches 5 turkey toms, 5 pepe’s, the person at the register decided to wait until there were 4 other people waiting to order and then lecture me.
A mistake is understandable, the absolute lack of basic customer service was embarrassing. A 1 star review is being too kind.
Daphne Sullivan
I would just like to express my disgust with the children who handle sandwiches here… I asked for NO tomatoes on my sandwich along with added kickin’ ranch. The cashier (who was very polite) confirmed my order with me as well, only to look over and see my sandwich being slapped together with bare hands. I unusually disregarded that matter, politely asked the cashier for his name, and went along home to eat. I open the sandwich to see it overflowing with tomatoes and regular ranch covering the sandwich to the point where i cant even pick it up… i dont know how this possibly could have happened if the order was told DIRECTLY TO YOU. I was the ONLY customer in the store. Every time i come into this Jimmy John’s, it seems to be CONNOR handling my food, and somehow it is ALWAYS messed up in one way or another. Not to mention he handled my food with bare dirty hands after being on his phone that’s been GOD KNOWS where.. and then stands in front of me and goes on his phone again like it was nothing! CONNOR should NOT be handling food at this location! I am, and have been for a long time, DISGUSTED with his service!!
… moreElijah Linderud
Order placed before closing. Refused to make my food and kept my money with no option. The only option given was to enjoy my food tomorrow when they open or get my money back in a couple business days. Awful establishment and terrible business practices. They robbed me.
… moreEmma Evans
I placed a delivery order around 11 am today and learned that sometimes JJ has to go through a 3rd party delivery service. After about an hour it still showed that the food was waiting to be picked up, so I called the store. The employee who answered was very nice, and said they just remade my sandwich due to the 3rd party taking so long, and had already refunded my order. I’m about 5 minutes away and offered to just come pick up the sandwich. Not only was their new toasted sub still warm, they even gave me an additional free sandwich coupon. I’ll likely stick to pick up only in the future since I’m not a huge fan of DD/UE.
… moreJack Lydon
I decided to order close to the closing time. It was my birthday. The delivery exchange felt rude and I immediately felt my sandwich was light.
When I opened it up I already knew. I feel personally punished by angry closing staff. Ham and turkey only had 3 TOTAL slices of meat, completely forgot tomatoes. I’d rather my order just have been cancelled.
… moreWhen I opened it up I already knew. I feel personally punished by angry closing staff. Ham and turkey only had 3 TOTAL slices of meat, completely forgot tomatoes. I’d rather my order just have been cancelled.
Chris Craemer
I have worked in Stoughton for 10 yrs and i have grown more disappointed every time i order from there…which is not often. My most recent order: sub toasted, pickle quartered…result: sub cold, pickle full. It also took about 15 minutes to arrive. I literally can see the store from my office.
There are better franchises and better restaurants in town for sure.
… moreThere are better franchises and better restaurants in town for sure.
Matt Olin
Ordered A sandwich with no tomatoes and it came with tomatoes and mustard. The sandwich doesn’t normally have mustard. Went back and they made me a new sandwich, 2nd time they forgot the mayo.
I won’t go there on a Sunday anymore.
… moreI won’t go there on a Sunday anymore.
Samuel Farwell
The food was excellent, but I had an issue with an order.
The manager, McKenzie was extremely helpful and thoughtful. She totally refunded my money no questions asked! She was very polite and respectful. Made my day knowing there’s still good people out in the world!
… moreThe manager, McKenzie was extremely helpful and thoughtful. She totally refunded my money no questions asked! She was very polite and respectful. Made my day knowing there’s still good people out in the world!
JDog
They are 5 minutes from my house. Order usually here in 10-15 mins l. Called after 40 minutes, told it would be there shortly. Called after 1 hour, my order still hadn’t left the store. Cancelled my order. They were short on drivers, which I can understand. However, they need to communicate with customers to set expectations.
… moreA Google User
I ordered a Italian night club for lunch with no tomatoes and extra mayonnaise. The bread is super hard. There is not extra mayonnaise on it and the lettuce is literally rotten!!
… more