Jake and Jenni Van Otterloo
First the cookie I wanted was out. Then they delivered my order and forgot part of it. I called and they said they’d sent it out. It’s been 45 minutes and still no delivery. Very frustrating. It’s the principle behind it. I paid for it. It’s on the order and I didn’t get it. I want what I paid for. This is not the first time they have screwed up my order.
… moreBritney Struve
Amazing customer service. Food was great and was done very fast. Definitely recommend!
… moreAunna Dixon
Staff is usually rude, even when the drive thru isn’t busy. The times we have ordered the subs weren’t very good, they rush, and don’t double check the orders.
… moreHaley Eral
This location is the slowest Jimmy John’s we’ve ever been to. We waited in the drive through for 15 minutes for just two sandwiches and unfortunately had to leave without our sandwiches because we were on a time crunch.
… moreShawn Keizer
Very impressive! The employees were friendly! Cleaning because it was a down moment and the supervisor was very attentive and working with her people!
… moreJason H
My wife and I order online for pickup frequently. We both like the ability in the app to customize our sandwiches. It would be nice if the sandwich actually came to us as ordered. The food tastes great and have never had a quality concern on that end, but in the last 5 orders, we have yet to have a correct order. Pretty disappointing when you’re already paying a minimum of $9 a sandwich. Love Jimmy John’s as a whole, but frustrated with this location.
Edit: order again last week. Yet again, our order was incorrect vs our online order. The one sub which was to have no mayo, no onions, and add kickin ranch. When the sub is received had mayo, onions and no kickin ranch… pretty frustrating to consistently have the same issue when custom ordering online.
… moreJake kelly
Not being rude or anything but when I went there was this person like saying swear words and like moaning sounds didn’t like that at all.
… moreMisty Williams
First time at this location. Placed an order for pickup this afternoon and waited in my car for confirmation that it was ready, which I’ve never had an issue doing with at a JJ before, waited 20 minutes and never got confirmation. I could see the employees messing around inside so I went in to see if it was ready and had to wait for two employees to finish a conversation before we were even acknowledged and asked for my order which was ready and I could tell it had been ready for a while as my sandwiches had grown soggy. Items were wrong or missing from my order so I had to go back in to get those switched too. Overall just the worst experience I’ve had with JJ
… moreEric Venzor
Never coming back the pic advertised shows a plump delicious sandwich the other pic shows what showed up at my door for $11 where’s the middle very disappoint originally from Utah and jimmy John’s is great out there this place sucks
… moreKatie Olson
I tried coming here two weeks in a row thinking the first time was an anomaly. Nope. Still terrible. This shouldn’t even be allowed to be called Jimmy John’s
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