Heather R
Rudest staff. Something was left out of my order and I asked for it at the window. Nobody behind me. Employee said I had to pull out and pull around in order to get what was left out?! Like WTH?! . It was odd and so weird. I will not be returning to that location. Other employees just watched him being unprofessional and rude. Also very hectic I. There and only myself in the drive thru and another lady at the counter. Never got my item that I wanted.
And I already filed a complaint to corporate. Crickets……
… moreJohn Kehoe
I asked for extra oil and vinegar. I corrected myself and said, Drown the sandwich in oil and vinegar. They did what they wanted and put the minimum on the sandwich. I brought the sandwich back up and asked for more. Mr. Man Bun on his beard was very offended that I critiqued his sandwich making abilities and said, I did put extra!!
He didn’t. Just follow directions. That’s all I ask. What I want, not what you think I want. The food is up to standard. The place is clean. They just didn’t listen to the way I liked my sandwich.
… moreDave L
Very poor service. Not Freaky Fast at all. Food quality is marginal. This place is pulling down the reputation of other JJ. Stay away from this one and go to any other JJ. I expect the service is better
… moreFreddy
Freaky slow – they made 20 mobile order sandwiches for people who weren’t standing at the counter before they made mine
Fresh enough – except my #11 Country Club didn’t have anything but meat and cheese – found out an hour down the road.
… moreTeresa McDonald
Was a the frist time I have been to Jimmy John’s, they where very helpful explaining and answering my questions. The sandwich was great!! Just the way I ordered it. Will diffently be back!!
… moreAshley Goldsmith
12/10!
Their customer service is UNMATCHED!
The manager Cody even let me stay a little bit to get some remote work done.
While working in the corner, woman came in and told the store she completely made a mistake when ordering and it was her fault, not theirs.
The store re made her sandwich with no questions asked.
… moreJosh Craig (Nubbs53)
All I wanted was a loaf of bread for my daughter and they told me that they couldn’t sell me just a loaf of bread. Then I offered to buy a full sandwich with nothing on it and they still wouldn’t do it and they were very rude.
… moreJake Schlepp
Ordered online and never got my order delivered. Not the first time I’ve had issues from here. Definitely has never met the “freaky fast” tag line even when I’ve gone through the drive through, usually takes nearly half an hour to get food.
… moreAndy Thammavongsa
Staff was friendly and conversational. Order was made promptly and accurately. Never had issues with any orders.
… moreMatthew Murray
I waited more than half an hour for my sandwich and it wasn’t even really busy. Saw more than one party come in and order after me and get their sandwiches before I did. I ordered ahead. Was told when I walked in that my sandwich was “on the line.” 25 minutes later, I ask again. “it’s just being finished up now.” 8 minutes later, I got my sandwich.
… more