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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Address and Contact Information
Address: 113 SE Delaware Ave Unit 101, Ankeny, IA 50021
Phone: (515) 965-0987
Order and Reservations
Order: Order online
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Reviews
Kaylee Cory
Very terrible experience with this Ankeny Jimmy John’s location. Took over an hr for delivery. Had to call twice to check on. Manager never once apologized or explained why it was taking so long. We live 5 minute away from location. Usually pick up but home with a very sick daughter as to why it was delivered. We will never be returning to this location. Manager told me it was on its way.. then called again 30 mins later and asked her to check where it was. She said she would have to call him and I said yes please and she wouldn’t. Then told me it wasn’t busy when I ordered but was now. Which makes no sense why it took so long. She then said. It will get there when it gets there. I have never had such poor customer service. This location should find a new manager if this is the treatment your head person has.
… moreSadam Silveira
The workers don’t treat Latino people well; it seems they have a racism problem. I’m going back, but with my lawyer, to see how they’ll treat me again.
… moreDave Johnson
I had the spicy east coast Italian lettuce wrap and it was amazing. The staff greated us as we walked in with smiles on their faces. The restaurant was very clean with nothing out of order. We were told goodbye and thanks for stopping in as we left. Over all this was a great experience!
… moreJenna Tuttle
This JJ location saved my wedding! My dad picked up JJ lunch for our wedding party and accidentally drove off with his suit on top of his van. He called me, and to my horror, told me his suit was somewhere on the interstate between Ankeny and Des Moines He then called Jimmy John’s, and the employees spotted it on the on-ramp outside. They went out and brought it safely back to the restaurant where my dad could pick it up. Above and beyond service ⭐️⭐️⭐️⭐️⭐️
Also the sandwiches were good.
… moreAlso the sandwiches were good.
Amanda Rabah
Definitely not freaky fast! There was one car in front of me ordering food through the drive-thru and it took them 9 minutes to get their food and 10 minutes for me to get my food. There’s no reason for me to have to wait. Almost 20 minutes in a fast food drive-thru.
… moreLillie Newkirk
Waited a LONG time for my sandwich. The bathroom and dining area were lacking some necessities. Would probably find a different location to eat nearby.
… moreDiana Miller
Wow waited a half hour in line for a sandwich?! Ridiculous! I would have left but I had 2 cars in front of me and 2 cars behind. I was sandwiched in. Do better!
… moreJoe Baharian
This review is only for the location on 113 SE Delaware in Ankeny. One of the worst managed locations, there hasn’t been drive thru ordering for several weeks with a sign on the menu board saying to order at the window so it’s very slow. I order through the app to speed up things, I waited for 20 minutes at the drive thru to pickup, after I drove off I realized I was short a sandwich so I had to go back. I was very frustrating.
… moreCassandra Kievits-Lara
Placed an order, placed a 25% tip. Then waited. After the Tracker failed to update after 45 minutes I call the store and get told the delivery driver isn’t even there so I go to pick up my food. It’s not until I show up they tell me they don’t even have the bread to make one of my sandwiches. I asked when exactly were they going to tell me that they couldn’t make my food nor deliver it. Literally no response, just stares at me. I advise I want a refund on my sandwich they can’t make, the delivery fee, and tip. This us why I rarely order from them anymore. Just horrible service.
… moreDaniel Northway
It’s about fifty fifty ordering from here if I actually get my food. Most of the time they have no driver and still allow delivery orders, sometimes I’ll actually get a call saying they have to cancel the order. When I actually do get an order through, it takes nearly an hour for delivery and the drivers dont follow instructions, resulting in stolen food.
When it goes well, I enjoy it. The sandwiches are consistently high quality, and good value. My complaints are for when it goes wrong, and it colors past even the good portions.
Also as an edit, will often close much earlier than advertised and not close online ordering.
… moreWhen it goes well, I enjoy it. The sandwiches are consistently high quality, and good value. My complaints are for when it goes wrong, and it colors past even the good portions.
Also as an edit, will often close much earlier than advertised and not close online ordering.